Credit Union Careers

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BRANCH MANAGER – ASSINIBOINE CREDIT UNION
MANAGER, HUMAN RESOURCES – CROSSTOWN CIVIC CREDIT UNION
MOBILE BUSINESS DEVELOPMENT MANAGER – CROSSTOWN CIVIC CREDIT UNION
ACCOUNTANT – NIVERVILLER CREDIT UNION
SENIOR COMMERCIAL ACCOUNT MANAGER – CAISSE FINANCIAL GROUP
COMMERCIAL & AGRICULTURAL ACCOUNT MANAGER – CAISSE FINANCIAL GROUP
MEMBER SERVICE SUPERVISOR – STRIDE CREDIT UNION
ORGANIZATIONAL DEVELOPMENT SPECIALIST – STEINBACH CREDIT UNION
TRAINING & DEVELOPMENT COORDINATOR – STEINBACH CREDIT UNION
TREASURY & FINANCE ANALYST – ACCESS CREDIT UNION
PAYROLL & HRIS ADVISOR – CAMBRIAN CREDIT UNION
WEALTH ADVISOR – WINNIPEG POLICE CREDIT UNION
COMPLIANCE & RISK ADMINISTRATOR – NIVERVILLE CREDIT UNION
FINANCIAL SERVICES OFFICER – ENTEGRA CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION
MEMBER SERVICE REPRESENTATIVE I OR II (MSR I OR MSR II)- CROSSTOWN CIVIC CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – STRIDE CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – ASSINIBOINE CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – STEINBACH CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE STUDENT – CAISSE FINANCIAL GROUP

BRANCH MANAGER – ASSINIBOINE CREDIT UNION

Status:  Full Time

Location:  100-900 Harrow Street East, Winnipeg MB

The opportunity:

Reporting to the Vice President, Advice and Service Delivery, the Branch Manager provides overall leadership and direction, and maintains compliance and internal control for the branch.  The Branch Manager is the advice leader who coaches, mentors and develops a team in all areas with emphasis on relationship banking.  The Branch Manager will work closely with other branch leaders and the operations team to ensure the credit unions goals and objectives are met and that members receive seamless, quality advice and service.

What you’ll do each day:

  • Build an advice culture, focused on relationship banking.
  • Translate the credit union’s annual business goals and objectives into effective strategies and performance targets for the branch and employees.
  • Responsible and accountable to train, coach, assign appropriate limits and empower employees relative to their experience and level of competency.
  • Develop and lead a network of enthusiastic and accountable employees who support advice and service delivery excellence through effective, consistent and constructive coaching and communication to all employees.
  • Responsible for creating a respectful environment that stimulates, guides and encourages employees to realize their maximum potential and encourages professional development.
  • Resolve complex problems and member complaints to ensure the needs of members, employees and the credit union are met.
  • Understands, respects, and supports ACU’s commitment to values-based banking
  • Provide regular communication about ACU’s vision, values and strategic objectives to employees in a way that builds understanding and commitment.
  • Leads branch annual operating budget activities.
  • Responsible and accountable for ensuring internal controls are adhered to, reporting is timely and accurate and internal audit processes are followed while maintaining a balance between effective risk management and efficient, quality service.
  • Accountable for maintaining current and relevant knowledge of industry trends, competitor products and strategies.

Your experience and qualifications:

  • Post-secondary program in a related field, accompanied by 6 to 10 years of job related experience
  • Three years experience in successfully leading a team within a financial institution
  • Proven experience in relationship banking providing, risk management, leadership and providing exceptional financial advice.

Who we are:

As one of Manitoba’s Top Employers (2018), choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca by March 26th. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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MANAGER, HUMAN RESOURCES – CROSSTOWN CIVIC CREDIT UNION

Crosstown Civic Credit Union is actively seeking a human resources leader to join our team as Manager, Human Resources.  Reporting to the Director, Member and Employee Experience, the Manager, Human Resources will be responsible for providing leadership, oversight and direction for all aspects of HR operations including employee relations, benefits and compensation, recruitment, HR policy and procedures and related legislation.

Responsibilities:

  • Provide leadership and expertise in all aspects of employee relations and human resources management.
  • Develop an integrated Human Resources plan to build and support a high performance advice culture.
  • Manage talent management for Crosstown Civic including recruitment and selection, workforce planning, employee professional development and succession planning
  • Lead the onboarding process to meet overall organizational values.
  • Oversee the development and maintenance of our total compensation program, including job descriptions, job evaluations, group benefit plans, total rewards and salary administration guidelines.
  • Create, promote and provide coaching on the performance management program that aligns with current industry best practice.
  • Develop, recommend and analyze Human Resources policies and procedures, with recommendations for improvement as required.

The Person:

The Manager, Human Resources will have successfully completed a Bachelor’s degree or equivalent with a concentration in Human Resources, Labour Relations, or another relevant discipline. A minimum of five years relevant experience, preferably working in the financial industry is required.  The ideal candidate will possess an understanding of the Privacy Act, and strong knowledge of labour and employment legislation.  Exceptional written, verbal and interpersonal communication skills, including delivering confident presentations are required.  Completion of (or progress towards) CPHR designation is preferred.

Salary will be based on qualifications and experience and includes a comprehensive benefit package and bonus incentive program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at www.crosstowncivic.mb.ca.  This competition closes on Tuesday, March 12, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind.  Crosstown Civic Credit Union currently operates a network including a Corporate Office, nine Winnipeg branch locations, a Commercial department and a virtual Division, Accelerate Financial.

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MOBILE BUSINESS DEVELOPMENT MANAGER – CROSSTOWN CIVIC CREIDT UNION

Crosstown Civic Credit Union is actively seeking a Mobile Business Development Manager (MBDM) to join our team. The MBDM will attract, nurture and grow CCCU’s high-value relationships, in the moments that matter most to our members.  The MBDM will proactively work with our consumer and commercial teams, engaging in revenue and business generating growth activities, while fostering relationships with external centers of influence to grow CCCU’s lending and deposit volumes.

This role works in close collaboration with the Director, Branch Service Excellence & the Director, Commercial Services helping to develop branch staff’s expertise in providing lending & long-term investment advice. Partnering with the Manager, Omni-Channel Delivery, the MBDM will ensure that the member experience continues to evolve through the identification of alternative service delivery channels.

The Mobile Business Development Manager will provide our members with proactive, professional advice and collaborate with external CCCU partners to assist our members in achieving their long term financial goals

Responsibilities:

  • Responsible for planning, leading and executing mobile business development plans to achieve positive results in growth and referral goals
  • Work with our branch network to ensure that referred business is successfully placed, resulting in a satisfied new member experience
  • Partner with commercial services to successfully refer the business member’s personal banking over to our consumer branch network
  • Conduct advice focused interviews with new and existing members to identify account, investment and lending opportunities tailored to their needs; collect and compile information relating to member loan applications, including personal financial statements
  • Collect, compile, and analyze financial statements, identifying profitability and personal net worth to assess credit worthiness
  • Perform all internal controls including credit adjudication, risk assessment, security, documentation, and approval and decline metrics ensuring processes and deadlines are followed

Business Development and Marketing

  • Identify joint marketing activities that heighten brand awareness, grow the member base and enhance the overall member experience
  • Become an integral member of the CCCU team, creating value for branch & commercial staff by conducting regular information sessions
  • Promote all credit union products; solicit new members; prospects new business opportunities to the branch network and partner relationships including Aviso and Collabria; foster business development through service excellence and product knowledge

Ideal Candidate:

The Mobile Business Development Manager will have a Degree or Diploma from a recognized University or College with focus on business, finance or related field; an equivalent combination of education and experience may also be considered. The successful candidate will have strong member service, prospecting and cross-selling skills to build and maintain relationships with prospects, members and co-workers in visual, written and presentation-style format. Proven skills in financial literacy and/or advice capacity with the ability to educate and convey important financial concepts to both internal and external audience are required. The Mobile Business Development Manager will have a proven ability to work effectively both independently as well as in a team environment, be mobile, have demonstrated experience in sales, negotiation, building partnerships, innovation, coaching and facilitating change and have the flexibility to work outside of regular business hours and CCCU locations. Understanding and adherence to the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies is preferred.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at https://www.crosstowncivic.mb.ca/contact/careers. This competition closes on March 12, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind. Crosstown Civic CU currently operates a network including our Corporate Offices, nine Winnipeg branch locations, a Commercial department and a virtual division, AcceleRate Financial.

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ACCOUNTANT – NIVERVILLE CREDIT UNION

Status:  Term Position

Niverville Credit Union, with branches in Niverville, Landmark, and Steinbach, serves over 8000 members throughout Southeastern Manitoba and has approximately $350 million in assets under administration

Reporting to the Manager of Finance and Compliance, some of the key functions of the Accountant are as follows:

  • Prepare and post journal entries in accounting system (FAS) and coding of payables invoices.
  • Monthly review and analysis of G/L balances, including bank reconciliations.
  • Prepare monthly financial reporting and quarterly reports to the board and regulatory bodies.
  • Prepare and file quarterly GST and annual PST returns.
  • Assist Manager, Finance and Compliance with budgeting.
  • Prepare documents required for annual financial audit.

The ideal candidate must possess attention to detail, knowledge of basic accounting principles, and intermediate skills in Microsoft Excel. Credit Union experience, especially with the eroWORKS banking system, and proficiency in financial reporting will make a strong candidate.

This is a term position for a minimum of 12 months.

Salary and Benefits:

Salary will be based on the qualifications of the selected individual. Niverville Credit Union offers a comprehensive benefits package plan.

We thank all applicants, however, only those selected for an interview will be contacted.

To apply, please submit your resume with covering letter in confidence to: Sherise Falk, Manager of Finance & Compliance (sherise.falk@nivervillecu.mb.ca).

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SENIOR COMMERCIAL ACCOUNT MANAGER – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 300 – 205 Provencher Boulevard, Winnipeg

Responsibilities

The Senior Commercial Account Manager manages a portfolio of commercial accounts in the Winnipeg region. Key responsibilities include analyzing, approving and documenting commercial loan requests, as well as promoting the Caisse’s financial products and services through member relationships.

Ability to communicate in both French and English (written and verbal) is an asset.

Closing date: March 11, 2019

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COMMERCIAL & AGRICULTURAL ACCOUNT MANAGER – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: La Salle

Responsibilities

The Commercial & Agricultural Account Manager manages a portfolio of commercial and agricultural accounts in Manitoba’s western region. Key responsibilities include analyzing, approving and documenting commercial and agricultural loan requests, as well as promoting the Caisse’s financial services through member relationships.

Ability to communicate in French, written and verbal, is an asset

Closing date: March 22, 2019

For further information and to apply: www.caisse.biz/en/careers/

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MEMBER SERVICE SUPERVISOR – STRIDE CREDIT UNION

Position: Member Service Supervisor, 12-18 month term to commence as soon as possible

Location: 19 Royal Road North, Portage la Prairie

What’s the opportunity?

Are you ready to lead a team of all-stars? We’re looking for an outstanding leader to fulfill a diverse role in which change is the norm. As the Member Services Supervisor, you’ll be responsible for the successful operation of the Member Services Representative team in consistently delivering an exceptional member experience in a fast paced environment. You will foster an environment where high levels of productivity, quality, and positive energy exist within the department.

Who are we looking for?

  • You have experience providing exceptional customer/member service. Supervisor or managerial experience is a definite asset.
  • You are passionate about positively impacting not only your members but their communities as well.
  • You excel at building relationships with a wide variety of people and want to help them with simple financial advice.
  • You are a big fan of team work and demonstrate your team spirit every day.
  • You are a multi-tasking master, able to efficiently and effectively prioritize and organize what needs to get done.
  • You have great verbal and written communication skills.
  • You are tech savvy and comfortable sharing your knowledge with your members.

What you’ll get to do:

Working closely with the Branch Manager, you will lead and develop the Member Services Representative team, providing support and coaching to ensure your team’s success.

  • Coach, train, and develop a passionate member-facing team.
  • Provide a work environment that is supportive of the productivity and positive energy of staff.
  • Oversee branch cash operations including treasury.
  • Effectively coach staff to, educate our members about our products and services.
  • Deliver an exceptional member experience, every day!
  • Show you are a team player by listening, spotting opportunities and partnering with other Stride team members to best meet our members’ financial needs.
  • Foster a strong understanding of Stride’s vision to provide long-term value for our staff and members.

Training will be provided to ensure you have the tools you need to be successful.

Why join Stride Credit Union?

We don’t mean to toot our own horn, but…

  • We improve Canadians’ financial well-being through providing simple financial help.
  • Employees do what’s best for our members, no exceptions.
  • It is our vision to be the financial institution of choice- valued and relied upon for our community leadership.
  • Our employees take advantage of the many opportunities to grow their careers.
  • Our inspiring leaders help our employees develop their talents and encourage them to be their fabulous selves.
  • We believe laughter in the workplace is a good sign.
  • Enriching lives through financial services and community investment is what we are about
  • Our philosophy is that we are competitive in the marketplace, reward individual contributions and behaviors, as well as team and organizational performance

If this sounds like something you are up for, we want to hear from you!

Resumes will be accepted up to and including March 15, 2019.  Submit your resume and/or any questions you may have to hrinfo@stridecu.ca. If you prefer, you can also drop off your Resume at any of our 7 locations.

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ORGANIZATIONAL DEVELOPMENT SPECIALIST – STEINBACH CREDIT UNION

Posting Number: 19-0018
Closing Date: March 31, 2019
Reporting To: Vice President, Human Resources
Location: Winnipeg or Steinbach; travel will be required between branches
Hours of Work: Full-time, Monday to Friday

Job Purpose:

As the Organizational Development Specialist, you will collaborate with an intra-departmental team to develop comprehensive value-added solutions. You will facilitate and manage the research, planning, development, implementation and evaluation of organizational development activities and initiatives.

Specific Responsibilities: 

  • Contribute to the planning, development, implementation and evaluation of the short-term and long-term organizational development plans.
  • Assess and customize training needs by conducting a complete needs analysis.
  • Manage and facilitate the development and delivery of corporate programs using a blended-learning approach aligned with adult education principles.
  • Develop and maintain a network of working relationships with internal and external stakeholders including colleagues in other departments and professional associations to stay current on best practices and emerging trends.
  • Maintain and improve organizational development products, services and systems by researching, evaluating, implementing and monitoring improvement strategies.
  • Contribute to the development, implementation and maintenance of a methodology for measuring the effectiveness of organizational development initiatives.

Qualifications:

  • Undergraduate degree in business administration, commerce (human resources), education and/or social sciences.
  • Adult education certificate/courses or human resources/organizational development certificate/courses.
  • Minimum five years of job related experience, or an equivalent combination of education and experience.

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of March 31, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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TRAINING & DEVELOPMENT COORDINATOR – STEINBACH CREDIT UNION

Posting Number: 19-0045
Closing Date: March 31, 2019
Reporting To: Vice President, Human Resources
Location: Winnipeg or Steinbach; travel will be required between branches
Hours of Work: Full-time, Monday to Friday

Job Purpose:

As our Training & Development Coordinator you will ensure SCU training and development programs are designed, coordinated and delivered so our employees have the skills and knowledge required to provide excellent member service while meeting business objectives.

Specific Responsibilities:

  • Design, develop and the facilitate corporate-wide training initiatives including new hire orientation, centralized training, and skill-based programs to support SCU’s growth and profitability objectives
  • Assist with the design and development of policies, practices, learning activities and programs as required
  • Collaborate with department managers and peers to develop training curriculum for product and functional activities
  • Assist with the establishment and maintenance of training calendars, training requests, and other documents as required
  • Support and participate in research to identify member needs and provide input into development plans
  • Act as a resource to employees and leaders in areas of online learning and credit union specific programs

Qualifications:

  • Secondary education plus 2 years of formal certification in Adult Education, plus 1 to 3 years of job related experience, or an equivalent combination of education and experience
  • Experience developing both classroom and e-learning training programs; experience with e-learning authoring tools such as Articulate an asset
  • In-depth knowledge of SCU operational policies and procedures, in addition to Credit Union products an asset
  • Lending experience is preferred; knowledge of DNA and CALMS an asset
  • Willingness to complete training and education in the area of adult learning

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of March 31, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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TREASURY & FINANCE ANALYST – ACCESS CREDIT UNION

Status:  Full Time Permanent

Build a career with one of Manitoba’s Top Employers! Access Credit Union strives to be the employer of choice in Southern Manitoba supporting a professional and innovative atmosphere. Our engaged, highly competent staff are inspired to achieve their personal best through opportunities for learning and growth in a challenging, fun and rewarding work environment.

We currently have an opportunity for a highly motivated permanent full-time Treasury & Finance Analyst. This position will be based out of our Corporate Office near Winkler, MB for the duration of the training period, however, flexible hours and location may be an option once training is complete.

Key Responsibilities:

The Treasury & Finance Analyst provides comprehensive administrative support to the Finance department ensuring the integrity of the treasury and accounting functions as required by Access Credit Union. This position is responsible for treasury functions including the planning, issuance and reporting relating to the MBS/CMB securitization process along with bond forward contract planning and ongoing effectiveness testing and reporting.

Desired Knowledge, Skills, and Abilities:

  • Post-secondary degree or diploma in Accounting or Business Administration, or equivalent level of education
  • Chartered Professional Accountant (CPA) or Certified Financial Analyst (CFA) designation is required or will be required to obtain
  • Strong interpersonal and communication skills, both verbal and written
  • Attention to detail with high degree of accuracy
  • Ability to work in fast-paced environment and perform well under pressure
  • Innovative thinker, open to new ideas, processes and applications
  • Strong analytical and problem solving skills
  • Ability to prioritize using sound judgment to make timely and effective decisions
  • Strong knowledge of Access Credit Union’s products and services
  • Ability to follow standardized regulations
  • Advanced knowledge of risk and treasury management within the financial industry
  • Strong computer skills

Access Credit Union has opportunities for personal and professional growth within an environment that promotes continuous learning and cooperative values. Salary is negotiable dependent on skills and experience and we offer an excellent employee benefits package.

To learn more about why you should want a career with Access Credit Union, or to apply for this position please logon to our website www.accesscu.ca and complete the online application under “careers” including your resume and cover letter. This position will remain open until filled.

We thank all applicants for their interest. Only those under consideration for the position will be contacted.

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PAYROLL & HRIS ADVISOR – CAMBRIAN CREDIT UNION

Cambrian Credit Union is searching for a Payroll & HRIS Advisor who is able to build trust and confidence through the quality, accuracy and style of their work.  Reporting to the Senior VP, Human Resources the Payroll & HRIS Advisor manages and administers payroll, benefits and pension; retains accurate employee records and compiles reporting.

As a disciplined self-starter with a strong attention to detail, responsibilities range from payroll administration to technical functions such as the ongoing management, development and maintenance of all HRIS (Human Resources Information Systems).

As the Payroll and HRIS Advisor, you will:

  1. Lead the ongoing management, development and maintenance of all HRIS (Human Resource Information Systems) including Cambrian’s HRIS/Payroll system (Payworks) and performance system (Talent Management).
  2. Manage and administer payroll and all related activities ensuring payroll and accounting procedures, including Canada Revenue Agency & Service Canada requirements and year-end activities, are accurate, meet audit requirements, and are completed in a timely manner.
  3. Confirm the accuracy and integrity of all data entered and maintained in HR systems assuring that information is available on a timely basis. Delivers routine reporting to leaders within the organization and responds to adhoc inquiries for information.
  4. Maintain salary grade ranges, applies and communicates salary range adjustments. Assists in the calculation of annual merit increases and salary adjustments, in alignment with Cambrian’s annual performance management cycle.  Ensure the timely completion of performance appraisals, policy declarations and maintain employee personnel files.   Responsible for the accurate maintenance of all compensation related information.
  5. Conduct in-depth job evaluations and market analysis; completes compensation surveys and annual compensation studies to ensure market competitiveness. Coordinates the calculation of variable compensation and sales incentive programs.
  6. Administer the employee pension program and all employee benefits – including early retirees. Responsible to communicate coverage information and liaise with providers and carriers.
  7. Maintain records of employee attendance, coordinates leaves of absence and assists in disability case management.
  8. Deliver orientations for all new employees and serve as employee resource and liaison on inquiries relating to HRIS, compensation and benefit matters.
  9. Gather, compile and maintain a variety of HR related records and statistical information that includes, but is not limited to, compensation and benefit summaries and analysis, and employee data analysis.
  10. Provide assistance and support to the Senior VP, Human Resources as deemed necessary or required.

What this role requires of you:

  • Minimum 2 years’ experience working with HRIS/Payroll Systems.
  • Payroll Compliance Practitioner Certificate and Canadian Payroll Association member in good standing.
  • Minimum 2 years’ experience administering company benefit and pension programs
  • Strong PC proficiency in the Microsoft suite, particularly Excel, with demonstrated ability to learn new software quickly
  • Strong interpersonal and excellent communication (verbal & written) skills
  • Demonstrated ability to handle confidential information in an ethical and professional manner
  • Disciplined self-starter who works effectively both independently and as part of a team
  • Ability to work well in a fast paced environment with multiple and often changing priorities
  • Ability to leverage technology to enhance and automate processes, resulting in a better end user experience
  • Critical thinker who analyzes information and uses logic to address issues, problems and challenges.
  • Strong time management, multi-tasking and organizational skills.
  • Effective attention to detail and a high degree of work accuracy.

What we offer you in return:

Competitive salary, career progression and professional development, community involvement opportunities and comprehensive benefits package including a pension plan. This position is located at Cambrian’s Head Office on Broadway Avenue in Winnipeg.

How to apply:

Please submit your application to www.hr.cambrian.mb.ca no later than March 17, 2019.  Your resume and cover letter must clearly illustrate how you meet these qualifications.

We thank everyone for their interest in Cambrian, however, only individuals selected for an interview will be contacted

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WEALTH ADVISOR – WINNIPEG POLICE CREDIT UNION

Status:  Full-time

The Winnipeg Police Credit Union is focused on providing superior service and customized financial service solutions to all of its 4400 members. The credit union currently serves its members throughout Winnipeg and surrounding communities in two locations and holds $197 million in assets under administration. Our dedicated employees are proud to promote and support the Winnipeg Police Service, its affiliates, and the many community building initiatives it supports.

PURPOSE OF POSITION:

Under the general supervision of the Chief Operations Officer, the Wealth Advisor acts as the primary provider of investment, retirement and estate planning products, services and advice to members. They cross-sell a wide range of registered and non-registered investment products including mutual funds that are also financially beneficial to the credit union. They ensure all planning and investment activities are in compliance with regulatory requirements and credit union policies. They provide members with prompt, accurate and friendly service taking every opportunity to promote the WPCU suite of products and services while providing a positive member experience with each interaction.

THE PERSON:

You have a desire to meet and exceed the expectations of our members, while building a positive rapport with them during each interaction.

You are someone who has excellent communication skills (both written and verbal) and you posses good time management skills.

You have the ability to work under pressure while maintaining a positive and friendly attitude.

You demonstrate an understanding of members’ business needs and posses the skills to listen attentively for opportunities to cross-sell products and services that are mutually beneficial for both the member and the credit union.

MINIMUM EDUCATION AND EXPERIENCE:

Grade 12
Post-secodnary education or equivalent education and experience
Mutual fund license
CFP or PFP Designation preferred (willingness to complete)
Six to eight years of job related experience
Credit Union system experience would be considered an asset

The Winnipeg Police Credit Union offers a comprehensive benefits package and the opportunity to participate in the Incentive Pay Plan. A competitive salary is offered and is based on your qualifications, track record and experience.

Interested applicants are encouraged to submit their resume to Human Resources at WPCU by email at: hrwpcu@wpcu.ca or by fax at (204) 949-0821.

Closing date: March 15, 2019.

We thank all interested applicants but only those chosen for an interview will be contacted.

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COMPLIANCE & RISK ADMINSITRATOR – NIVERVILLE CREDIT UNION

Status:  Term Position

Niverville Credit Union, with branches in Niverville, Landmark, and Steinbach, serves over 8000 members throughout Southeastern Manitoba and has approximately $350 million in assets under administration

Reporting to the Manager of Finance and Compliance, the Compliance & Risk Administrator is responsible for reporting, policy and procedure development, and staff training required by legislation and other regulatory requirements. Some of the key functions of the position are as follows:

  • Monitor member activity for suspicious or unusual activity that may be reportable to regulatory agencies.
  • Maintains familiarity with current applicable legislation, like reporting requirements to the CRA and FINTRAC.
  • Review and update relevant policies and procedures to reflect most recent legislation and known risks.
  • Develops staff compliance training and ensures it is completed by all staff at least once annually.
  • Works with front line staff and account managers to investigate suspicious member activity and advises Manager of Finance & Compliance and CEO when activity may be reportable.
  • Stays current with known strategies being used to defraud banking institutions and the general public. Communicates these risks to management and staff to ensure the Credit Union and its members are equipped to avoid and detect these activities.

The ideal candidate must possess attention to detail and keen investigative skills. Prior credit union experience would be considered an asset. Excellent interpersonal skills, time management, and organizational skills are also a requirement of this position.

This is a term position for a minimum of 18 months.

Salary and Benefits:

Salary will be based on the qualifications of the selected individual. Niverville Credit Union offers a comprehensive benefits package plan.

We thank all applicants, however, only those selected for an interview will be contacted.

To apply, please submit your resume with covering letter in confidence to: Sherise Falk, Manager of Finance & Compliance (sherise.falk@nivervillecu.mb.ca).

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FINANCIAL SERVICES OFFICER – ENTEGRA CREDIT UNION

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position
The Financial Services Officer (FSO) offers professional service to existing and potential members through their in depth knowledge of Entegra Credit Union’s full range of lending products and services. Reporting to the Assistant/Branch Manager, this position participates in building the deposit growth of the branch by uncovering additional business for members through gathering information about their assets held at other FI’s and providing them options for that business at ECU. They assist members with loan renewals, interest rate adjustments, re-financing, consolidations, loan extensions and any other inquiries. With their knowledge of personal financial planning this position talks with members about how Entegra’s services can better their financial outlook, providing the members with the well rounded, reliable service they have come to expect at Entegra Credit Union.

The Person
You are looking for a career that offers continuous growth and development. As part of Entegra’s lending team, you are ready to build and maintain a high profile within the community. You have two (2) years of progressive lending experience along with post-secondary education and/or enrollment in other training programs. You are technically proficient in both Windows and the Microsoft Office Suite. Previous experience working within in the DNA banking system software would be considered an asset. You bring a professional attitude, organization and a strong work ethic to this team environment. Knowledge and experience selling and cross-selling deposit products and services would be considered an asset.

Those interested in applying are asked to submit a resume and cover letter by Friday, March 15, 2019 and referencing posting number 2019-05 to:

Human Resources Department
Entegra Credit Union
HRSupport@entegra.ca

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MEMBER SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION

Permanent Part-Time
2 positions available

Location: Jefferson Branch/Gateway Branch

At Entegra we understand that people – on both sides of the counter – are our most important resource.Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members. Entegra is a vibrant, growing organization with over $775 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our members’ lives.

The Position:
Under the supervision of the Member Services Supervisor, the MSR supports the ongoing needs of our members through their knowledge and promotion of Entegra Credit Union’s full array of deposit and investment products and services. The successful candidate will process all member transactions with promptness and accuracy, as well as assist in other daily tasks to support the overall organization of the branch.

The Person:
You are an outgoing person who takes pride in your attention to detail and excellent communication skills (both written and verbal). You hold a grade 12 diploma and have at least one (1) year of related customer service and/or cash handling experience (post-secondary education in Business Administration would be considered an asset). As an MSR (either full-time or part time) you will assist in providing positive member experiences by maintaining a professional and friendly attitude. Previous credit union and/or DNA Banking Software experience would be considered an asset. Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment; along with a comfort in learning and using multiple software programs, are key to success in this position.

Permanent part-time employees must be available to work 15-20 hours per week with availability on Monday’s Friday’s and Saturday’s and be available to work at both our Jefferson and Gateway Branches.

A competitive salary is offered with this position.

Those interested in applying are asked to submit a resume, including cover letter by Friday, March 29, 2019 and referencing posting number 2019-06 to:

HR Department

Entegra Credit Union

Email: hr@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE I OR II (MSR I OR MSR II) – CROSSTOWN CIVIC CREDIT UNION

Locations: McPhillips (1450 McPhillips) and West End (1250 Portage)

We are seeking an effective team player with a strong member service focus, a high level of work accuracy and an ability to offer products and services to assist members in meeting their financial goals.

Responsibilities:

Member Service Representative I (MSR I):

  • First and primary point of contact for existing and prospective members.
  • Execute a variety of member transaction requests.
  • Provide assistance and advice on products and services.

Member Service Representative II (MSR II):

  • Execute a variety of member transactions including day to day transactions.
  • Handle financial inquiries and/or issues.
  • Open and close memberships.
  • Assist members with Estate Account administration.
  • Maintain and balance treasury.
  • Cross sell Term Deposits, Registered Retirement Savings Plans, Registered Retirement Income Funds and Tax Free Savings Accounts.
  • Support the MSRs in accurate and efficient transaction handling, administrative duties, identifying sales and referral opportunities, and promoting products.

The Person:

The ideal candidate will possess strong communication and listening skills, a high degree of accuracy in all areas of responsibility, and a willingness and ability to cross sell products and services.  Experience working with GIC, RRSP, RRIF and TFSA would be considered assets. For MSR II, the completion of the MSR II Program is also required.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at https://www.crosstowncivic.mb.ca/contact/careers. This competition closes on Friday, March 22, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind. Crosstown Civic CU currently operates a network including our Corporate Offices, 9 Winnipeg branch locations, a Commercial Services department and our virtual division, AcceleRate Financial.

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MEMBER SERVICE REPRESENTATIVE – STRIDE CREDIT UNION

Position: Member Service Representative, 12-18 month term to commence as soon as possible

Position: Member Service Representative, Summer Employment (May-August)

Location: Potential opportunity in any of our 7 locations

What’s the opportunity?

In this role, you will put members first and find solutions based on their unique financial needs. That’s why we’re looking for thoughtful, warm and welcoming employees who are willing to go the extra mile.  So much more than a teller, our Member Service Representatives are often the first member touchpoint, and can form a lasting impression of Stride and the exceptional service we provide. They cash cheques, pay bills, handle deposits and transfers, while always being on the lookout for new value-add opportunities that meet the member’s needs.

If you have the self-motivation to deliver an exceptional member experience while thriving in a goal-oriented environment, you can take the first step in building a great career with us!

Terms may be extended or develop into full time employment subject to staffing requirements.

Who are we looking for?

  • You have experience in a retail environment providing excellent member service.
  • You are passionate about positively impacting not only your members but their communities as well.
  • You excel at building relationships with a wide variety of people and want to help them with simple financial advice.
  • You are a big fan of team work and demonstrate your team spirit every day.
  • You are a multi-tasking master, able to efficiently and effectively prioritize and organize what needs to get done.
  • You have great verbal and written communication skills.
  • You are tech savvy and comfortable sharing your knowledge with your members.
  • Flexibility is key as assisting other branches may be a requirement, in particular for the summer employment opportunity.

What you’ll get to do:

Perform a juggling act balancing a friendly sales and service approach with demonstrated ability to proactively listen, identify opportunities to deepen member relationships and solve problems.

  • Build relationships with members in branch and deliver an outstanding member experience by meeting their initial needs and identifying future opportunities through money chats and so much more!
  • Demonstrate your knowledge of technology through educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience.
  • Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Stride team members to best meet our members financial needs.
  • Continue to build a strong understanding of how Stride Credit Union assists in providing financial well-being to our members.
  • Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
  • Play a detective’s role by keeping a watchful eye for counterfeit money and fraudulent activities.

Training will be provided to ensure you have the tools you need to be successful.

Why join Stride Credit Union?

We don’t mean to toot our own horn, but…

  • We improve Canadians’ financial well-being through providing simple financial help.
  • Employees do what’s best for our members, no exceptions.
  • It is our vision to be the financial institution of choice – valued and relied upon for our community leadership.
  • Our employees take advantage of the many opportunities to grow their careers.
  • Our inspiring leaders help our employees develop their talents and encourage them to be their fabulous selves.
  • We believe laughter in the workplace is a good sign.
  • Enriching lives through financial services and community investment is what we are about.
  • Our philosophy is that we are competitive in the marketplace, reward individual contributions and behaviors, as well as team and organizational performance. If this sounds like something you are up for, we want to hear from you!

Resumes will be accepted up to and including March 15, 2019.  Submit your resume and/or any questions you may have to hrinfo@stridecu.ca. If you prefer, you can also drop off your Resume at any of our 7 locations.

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MEMBER SERVICE REPRESENTATIVE – ASSINIBOINE CREDIT UNION

Status:  Full time

The opportunity:

As a Member Service Representative, you play an important role in identifying and meeting member needs by delivering excellent service, giving advice and building relationships.

What you’ll do each day:

  • Provide a broad range of face-to-face services to members including (but not limited to) processing deposits, withdrawals, loan and utility payments, money orders, credit card advances and cheque cashing
  • Build relationships with existing and new members, seeking opportunities that are the best fit for the individual needs of each member
  • Identify opportunities to meet member needs beyond their original request, and refer those members to other specialists within the credit union as needed
  • Contribute to overall business development through excellent service, product knowledge and quality referrals

Your experience and qualifications:

  • Minimum grade 12 diploma
  • Previous banking experience and/or experience working with the public is preferred
  • Strong customer sales and service skills
  • Outgoing personality with strong interpersonal and relationship building skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong oral and written communication skills
  • Proficient with computer applications, programs

Additional requirements:

  • Available to work evenings and Saturdays
  • Flexible to work at various branch locations within Winnipeg

Who we are:

As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca by March 11, 2019.  We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work

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MEMBER SERVICE REPRESENTATIVE – STEINBACH CREDIT UNION

Posting Number: 19-0035
Closing Date: March 11, 2019
Reporting To: Manager, Member Services
Location: Steinbach Branch
Hours of Work: Part-time, term position (up to 12 months); requires a rotation of Friday evenings and Saturdays

Job Purpose:

As a Member Service Representative you will promote deposit products and services to our members and potential members through needs based selling.  You will respond to member inquiries, analyze their needs and assist our members and potential members to find the product or service which best meet those needs.

Specific Responsibilities:

  • Provide courteous service, assist members with financial inquiries, and promote credit union products and services to members
  • Assist members at the front counter on a variety of products and services including, but not limited to: money orders, safety deposit box rental and access, certified cheques, stop payments, travel insurance, cheque orders, ATM cards, CU by Phone, Member Direct, MasterCard and Visa, direct deposit, term deposits and address changes
  • Advise SCU members and prospective members on SCU accounts, registered products, business accounts and estates

Qualifications:

  • A grade 12 diploma with 2 years of post secondary education (i.e. Business Administration diploma), plus 1 to 3 years of job related experience, or an equivalent combination of education and experience
  • Sales experience
  • Demonstrates excellent customer service, communication, problem solving and interpersonal skills
  • Proficient with Microsoft Word and Excel
  • Credit union experience & bilingualism are both assets

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of March 11, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 100-205 Provencher Boulevard, Winnipeg

Responsibilities

The Member Service Representative receives and processes member transactions, manages and reconciles daily cash holdings
while promoting a range of financial products and services offered by the Caisse.

Ability to communicate in both French and English (written and verbal) is required

For more details: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE STUDENT – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Full time during the summer season

Work Location in Manitoba: St. Claude

Responsibilities

Key responsibilities are providing courteous efficient service at the front counter, receiving and processing member transactions, assisting members with financial inquiries and promoting the Caisse’s financial products and services.

Ability to communicate in both French, written and verbal, is an asset.

Closing date: April 5, 2019

For further information and to apply: www.caisse.biz/en/careers/

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