Credit Union Careers

MANAGER, CREDIT RISK & COLLECTIONS – WESTOBA CREDIT UNION
MANAGER, CORPORATE FACILITIES – STEINBACH CREDIT UNION
PEOPLE SOLUTIONS ANALYST – ASSINIBOINE CREDIT UNION
COMMERCIAL CREDIT ANALYST – CAISSE FINANCIAL GROUP
COMMERCIAL CREDIT ADJUDICATOR – ASSINIBOINE CREDIT UNION
MOBILE AG/COMMERCIAL LENDER – VANGUARD/CATALYST CREDIT UNION
CONSUMER LENDING OFFICER – STEINBACH CREDIT UNION
COMPLIANCE RISK ADMINISTRATOR – NIVERVILLE CREDIT UNION
MEMBER CONTRACT GROUP ADMINISTRATOR – STEINBACH CREDIT UNION
SENIOR ADMINISTRATIVE ASSISTANT – ASSINIBOINE CREDIT UNION
CONSUMER LOANS AGENT – STEINBACH CREDIT UNION
MEMBER CONTRACT CENTER REPRESENTATIVE – STEINBACH CREDIT UNION
MEMBER CONTRACT CENTRE REPRESENTATIVE – STEINBACH CREDIT UNION
MEMBER SERVICE ADMINISTRATOR – STEINBACH CREDIT UNION
FINANCIAL SERVICES OFFICER – CROSSTOWN CIVIC CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – ASSINIBOINE CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – VANGUARD/CATALYST CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – VANGUARD/CATALYST CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE – VANGUARD/CATALYST CREDIT UNION
GENERAL MANAGER – STOUGHTON CREDIT UNION

MANAGER, CREDIT RISK & COLLECTIONS – WESTOBA CREDIT UNION

Status:  Full Time Position
Location:  Brandon, MB. – Corporate Office

With $1.3 billion in assets under Management and 16 locations across the province, Westoba Credit Union (WCU) is Manitoba’s seventh largest credit union. WCU’s vision is to be a trusted partner and community leader; an engaged employer creating a community at work; and financially strong, sustainable and globally connected. This is supported by its mission to enrich lives and communities by helping financial dreams come true.

The Opportunity:

Reporting to the Chief Risk & Finance Officer, in this critical role you will be an active and collaborative member of the management team and will be responsible to coordinate credit related internal and external audit functions, collection activities, syndication activities, credit committee reporting and compliance assessments as well as participate in due diligence assessments and approvals for complex files. You will be responsible to monitor and report on all activities that support the organization’s risk plans and processes, and act as a resource to staff in the identification, analysis and prevention of risk related activities. You will develop and ensure controls are in place to enable quick identification of risk within the credit portfolio, while ensuring compliance with sound business practice, legislation and regulations and fall within applicable policies and procedures.

You Bring:

  • You are an experienced credit risk leader, with demonstrated success in commercial lending and credit risk management. Your background likely includes:
  • University degree in Business Administration, Finance or equivalent
  • 5+ years of experience in retail and commercial lending of which at least two were in an adjudication function with lending limits assigned
  • 2+ years’ experience leading teams
  • Effective leadership skills, with a strong focus on operations and business processes
  • Strong knowledge of fiscal management and responsibility, business finance, capital funding, contracts, and partnerships
  • Sound understanding of risk management
  • High level of integrity, confidentiality, and accountability
  • Sound analytical thinking, planning, prioritization, and execution skills
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • A commitment to embrace self-directed team management, as well as continuous improvement and Lean/Six Sigma principles
  • Able to effectively communicate both verbally and in writing

If this is you, please submit your cover letter and resume by clicking the on the link below. If this role is not right for you, referrals are always welcome!

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to  http://westobacu.com/about-us/careers/

Closing Date: June 18, 2018

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MANAGER, CORPORATE FACILITIES – STEINBACH CREDIT UNION

Position Title:  Manager, Corporate Facilities
Posting Number:  18-0109
Closing Date:  July 2, 2018
Reporting To:  Vice President, Information Technology
Hours of Work:  Full-time position

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is Manitoba’s largest credit union and the 8th largest in Canada with over $5 billion in total assets. For the past 76 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

An Exciting Opportunity Awaits

We are looking for the best and brightest to take our Facilities department to the next level. If you have passion and expertise in building automation systems, HVAC, geothermal systems, property management, facilities maintenance, and project management Steinbach Credit Union (SCU) is the company for you.

The Manager, Corporate Facilities is responsible for leading a team of four in the maintenance and services of our facilities to ensure organizational and member needs are met.

Key responsibilities and qualifications include, but are not limited to: 

  • 5+ years of maintenance and facilities management experience with a minimum of 2 years in a supervisory/management capacity, preferably in a property management environment.
  • Proven project management expertise in managing a major renovation and/or new build.
  • Demonstrated experience monitoring budgets and negotiating favorable contractor and supplier rates and/or contracts.
  • Solid track record of maintaining positive business relationships with employees, clients, contractors and suppliers/vendors.
  • Effective leadership skills, with the ability to work independently.
  • Proficient in using a PC and computerized tracking system to ensure accurate collection of all maintenance work.
  • Ability to multitask and oversee concurrent projects.
  • Excellent problem-solving and communication skills.
  • Working knowledge of fire and building codes, coupled with knowledge of Safety & Health legislation and requirements.
  • WHMIS certification would be considered an asset.
  • Ability to lift up to 50 lbs.
  • Valid driver’s license; travel required between Winnipeg and Steinbach.

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of July 2, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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PEOPLE SOLUTIONS ANALYST – ASSINIBOINE CREDIT UNION

The opportunity:  The People Solutions Analyst provides a broad spectrum of support to the People Solutions department with a focus on data analysis and systems support. The Analyst conducts research and data analysis in the creation of effective and efficient human resources systems and programs, completes compensation surveys, market research and provides effective tracking and reporting systems in support of the programs and People Solutions projects and initiatives.

What you’ll do each day:

  • Lead all activities relating to the research, compilation and analysis for on-going Management, and Committee & Board reporting ensuring People Solutions data and measurements are accurately represented.
  • Conducts analysis on People Solutions business issues (staffing, retention, talent management, compensation, diversity etc.) by gathering and analyzing data from multiple sources/systems.
  • Provides comprehensive HRIS support encompassing needs analysis, problem solving, and report writing/generation/maintenance.
  • Completes the bi-weekly payroll review and provides back up to all payroll and benefit activities including supporting year-end processing.
  • Leads the annual merit and variable process including project planning, completing calculations, auditing, and communication.
  • Provide analyst support to project teams as required.

Your experience and qualifications:

  • Achievement of a Business Degree, plus three years of direct job related experience or an equivalent combination of education and experience.
  • Proven experience with human resources information systems, report writers, Microsoft Office, including advanced Excel skills.

Additional requirements:

  • Advanced analytical and problem solving skills
  • Strong time management, multi-tasking and organizational skills
  • Strong ability to build effective working relationships with all levels
  • Disciplined self-starter working both independently and as part of a team
  • Critical thinker who analyzes information and uses logic to address issues, problems and challenges

Who we are:

As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.  Please submit your resume and cover letter at ACUcareers.ca by June 19, 2018. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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COMMERCIAL CREDIT ANALYST – CAISSE FINANCIAL GROUP

Caisse Financial Group is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 300 – 205 Provencher Boulevard, Winnipeg

Responsibilities

The Commercial Credit Analyst provides administrative support to Commercial Account Managers, relating to commercial loans in the Winnipeg region, which includes analyzing and disbursing loans, preparing all related commercial file documentation, completing inquiries and searches, and promoting the Caisse’s financial products and services.

Bilingual communication skills (French and English, written and verbal) are required

Closing date: June 15, 2018 / For more details: www.caisse.biz/en/careers/

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COMMERCIAL CREDIT ADJUDICATOR – ASSINIBOINE CREDIT UNION

The opportunity: Reporting to the Manager, Commercial Credit Solutions, you will work closely with both the Commercial Credit and Sales teams in providing sound and timely credit adjudication, balancing the needs of members with compliance of ACU policies and procedures and reaching credit union’s credit risk management goals.

What you’ll do each day:

  • Make sound and timely credit decisions based on the information available and established policies.
  • Engage in open dialogue with internal stakeholders on credit submissions, analysis and presentation quality.
  • Professionally present and communicate credit decisions and recommendations.
  • Provide proactive direction and advice to internal stakeholders in order to solve standard to complex problems in commercial lending and risk management.
  • Make recommendations for enhancing ACU’s credit risk plans, policies, procedures and practices.
  • Ensure ACU’s commitment to values-based banking is reflection in credit adjudication decisions.
  • Analyze and support commercial real estate and syndication opportunities and make recommendations to internal stakeholders.
  • Maintain compliance with all audit and risk management requirements and all other internal policies.
  • Prepare and maintain Commercial Credit Solutions reporting requirements.

Your experience and qualifications:

  • The completion of a post-secondary degree in business or finance, three to five years’ of commercial lending or credit adjudication, or an equivalent combination of education and experience.
  • Experience in commercial real estate preferred.

Additional requirements:

  • Commercial credit analysis and adjudication skills
  • Risk management
  • Complex financial statement analysis
  • Professional oral and written communication skills
  • Thrive in a fast paced team environment
  • The complex and different excites you

Who we are:

As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. Vacancy will be posted until Filled. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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MOBILE AG/COMMERCIAL LENDER – VANGUARD/CATALYST CREDIT UNION

Location:  Roblin, MB

The Position

The Ag/Commercial lender promotes and sells commercial, agricultural, consumer and mortgage lending services to current and potential members. This position will be responsible for all aspects of member service within an assigned portfolio. The successful candidate will recognize member needs and identify opportunities to refer business to wealth management, insurance agencies and other strategic partners.

The Person

The ideal candidate will hold post-secondary education in related educational fields, such as Ag/Business, business administration or similar diploma/degree programs.  They will also have at least 3 years of lending experience, or a combination of education and experience may be considered.

Compensation for this position will be $47,292 – $71,316 per annum. The salary is dependent upon the qualifications of the successful candidate. An excellent employee benefits package and variable incentive plan is provided.

Interested candidates please forward a cover email and resume in confidence by Friday, June 22 at 5:00 p.m.

To:  Stacy Gill, Human Resource & Marketing Manager

sgill@vanguardcu.mb.ca

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CONSUMER LENDING OFFICER – STEINBACH CREDIT UNION

Position Title:  Consumer Lending Officer
Posting Number:  #18-0098
Closing Date:  June 17, 2018
Reporting To:  Manager, Consumer Lending
Location:  Lagimodiere Branch
Hours of Work:  Full Time, term (up to 12 months); requires a rotation of Thursday evenings and Saturdays

Job Purpose:

As a Consumer Lending Officer you will deliver lending services in a courteous and professional manner to current and potential members. You will recognize member needs and promote and cross-sell all credit union products and services to members. As well, you will ensure all assigned lending activities are compliant with relevant legislation, regulations, policies and procedures.

Specific Responsibilities:

  • Conduct interviews via email, telephone or in person with members and potential members to identify lending needs.
  • Analyze, and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness.
  • Respond to members’ inquiries on lending services; resolve routine member concerns in relation to lending services.
  • Refer cross-sell opportunities to other SCU departments
  • Adhere to legislation and security procedures as they pertain to the position.

Qualifications:

  • Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years needs based sales experience, preferably in a financial institution
  • Exceptional customer service skills with the ability to build and maintain long-term relationships
  • Excellent interpersonal, written and verbal communication skills
  • Demonstrated analytical, judgment and decision-making skills
  • Demonstrated prioritization, organization, time management, planning and follow-up skills

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of June 17, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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COMPLIANCE RISK ADMINISTRATOR – NIVERVILLE CREDIT UNION

Status:  Term 12 Months

Niverville Credit Union, with branches in Niverville, Landmark, and Steinbach, serves over 8000 members throughout Southeastern Manitoba and has approximately $350 million in assets under administration

Reporting to the Manager of Finance and Compliance, the Compliance & Risk Administrator is responsible for reporting, policy and procedure development, and staff training required by legislation and other regulatory requirements. Some of the key functions of the position are as follows:

  • Monitor member activity for suspicious or unusual activity that may be reportable to regulatory agencies.
  • Maintains familiarity with current applicable legislation, like reporting requirements to the CRA and FINTRAC.
  • Review and update relevant policies and procedures to reflect most recent legislation and known risks.
  • Develops staff compliance training and ensures it is completed by all staff at least once annually.
  • Works with front line staff and account managers to investigate suspicious member activity and advises Manager of Finance & Compliance and CEO when activity may be reportable.
  • Stays current with known strategies being used to defraud banking institutions and the general public. Communicates these risks to management and staff to ensure the Credit Union and its members are equipped to avoid and detect these activities.

The ideal candidate must possess attention to detail and keen investigative skills. Prior credit union experience would be considered an asset. Excellent interpersonal skills, time management, and organizational skills are also a requirement of this position.

This is a term position for a minimum of 12 months.

Salary and Benefits:

Salary will be based on the qualifications of the selected individual. Niverville Credit Union offers a comprehensive benefits package plan.

We thank all applicants, however, only those selected for an interview will be contacted.

To apply, please submit your resume with covering letter in confidence to: Sherise Falk, Manager of Finance & Compliance (sherise.falk@nivervillecu.mb.ca).

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MEMBER CONTRACT GROUP ADMINISTRATOR – STEINBACH CREDIT UNION

Posting Number:                18-0101
Closing Date:                       June 16, 2018
Reporting To:                       Manager, Member Contact Group
Location:                              Corporate Head Office Steinbach
Hours of Work:                   Full-time position, occasional Thursday, Friday evenings and Saturday rotation may be required

Job Purpose:

As the Member Contact Group Administrator you will assist the Member Contact Group with delivering exceptional member service by providing on-going administrative support with a high level of accuracy and consistency.

Specific Responsibilities:

  • Deliver a needs-based style of service according to SCU’s service delivery model
  • Provide administrative support to the Member Contact Group and other departments
  • Investigate member accounts to clarify questions and/or concerns brought forward by internal members
  • Maintain thorough knowledge of and adhere to credit union policies and procedures
  • Process transactions in the banking system, ensuring accuracy and efficiency at all times
  • Review credit bureaus and assess credit worthiness when evaluating MasterCard and Overdraft Link Line requests, referring to Management when necessary
  • Track incoming wires, applying guidelines set forth by FINTRAC, and submit related reporting to Deposit Compliance Department
  • Update and maintain departmental reports for tracking and record-keeping of outgoing documentation and mail
  • Audit all internal documentation for compliance to policies and procedures
  • Actively participate in staff meetings
  • Work collaboratively to achieve departmental and organizational goals
  • Refer potential sales opportunities to specialists within the credit union

Qualifications:

  • Grade 12 Diploma, plus one to three years of job-related experience, or an equivalent combination of education and experience
  • Business acumen
  • Software proficiency

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of June 16, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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SENIOR ADMINISTRATIVE ASSISTANT – ASSINIBOINE CREDIT UNION

Status:  Full time term (Minimum 1 Year Term)

The opportunity:

The Senior Administrative Assistant provides dual administrative support to both the Executive Management Team and the Board of Directors. This role also has a strong support focus on Corporate Governance.

What you’ll do each day:

  • Reception duties include welcoming visitors, screening incoming communications, processing head office mail, and ordering supplies.
  • Administrative duties include word processing, professional writing/presentation preparation, report preparation, development and maintenance of spreadsheets & databases, logistics, expense claims, record updates and budget tracking.
  • Coordinate logistics, event coordination and prepare presentation materials for all Board of Director and executive level meetings.
  • Provide regulatory administrative support to the Corporate Secretary, Chief Privacy Officer and Deputy Privacy Officer.
  • Attend management and board committee meetings to record meeting minutes ensuring they meet established credit union standards and guidelines.

Your experience and qualifications:

  • Post-secondary education in an administrative or business related field of study, or equivalent experience.
  • 3 to 5 years work experience in an administrative capacity is required.
  • Advanced administrative skills with the ability to support multiple senior persons with competing priorities.
  • Advanced Microsoft Office skills with strong data entry.
  • Excellent communication skills, professional writing skills and fluency to converse easily with all stakeholders, both internal and external, possessing a positive, can-do attitude.
  • Excellent time management skills, able to work independently with minimal supervision.
  • Attention to detail, processes, and dealing with confidential information.

Additional requirements:

  • Experience in Corporate Governance administration would be an asset.
  • Knowledge of the credit union system or ACU an asset.

Who we are:

As one of Manitoba’s Top Employers (2018), choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • Offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca by June 17, 2018.  We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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CONSUMER LOANS AGENT – STEINBACH CREDIT UNION

Position Title:  Consumer Loans Agent
Posting Number:  #18-0098
Closing Date:  June 17, 2018
Reporting To:  Assistant Manager, Consumer Lending
Location:  Lagimodiere Branch
Hours of Work:  Full Time; requires a rotation of Thursday evenings and Saturdays

Job Purpose:

As a Consumer Loans Agent, you will conduct phone interviews for loans, lines of credit and refinance mortgages in a courteous and professional manner to current members and potential members. Recognize member needs and promote and cross-sell all credit union products and services to members.

Specific Responsibilities:

  • Attend to and decision various daily and monthly reports; ensuring appropriate follow up and action is taken
  • Conduct interviews via email or telephone with members to identify lending needs
  • Analyze and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness while safeguarding member deposits and the viability of the credit union
  • Respond to members’ inquiries on lending services by providing information on the features and benefits of products and services; resolve routine member concerns
  • Respond to department referrals and refer cross-selling opportunities to other SCU departments
  • Ensure all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures

Qualifications:

  • Post-Secondary education in business and/or 2 to 5 years of lending experience in the Credit Union System, bank or other financial environment
  • Excellent written and verbal communication skills, interpersonal skills
  • Demonstrated analytical and decision-making skills
  • Demonstrated prioritization, organization/ time management skills

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of June 17, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER CONTRACT CENTRE REPRESENTATIVE – STEINBACH CREDIT UNION

Posting Number:              18-0102
Closing Date:                      June 16, 2018
Reporting To:                     Manager, Member Contact Group
Location:                             Corporate Head Office Steinbach
Hours of Work:                  Full-time position, requires a rotation of Thursday and Friday evenings, and Saturdays.

Job Purpose:

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

Specific Responsibilities: 

  • Process member transactions and requests including, but not limited to transfers, account updates, loan payments, term deposits, cheque orders, and account closures
  • Build and strengthen member relationships by providing exceptional member service and resolving routine problems with member accounts
  • Provide technical support to members on Internet Banking
  • Occasionally handle outbound calls to respond to e-mail or voice-mail or to assist other departments

Qualifications:

  • Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience.
  • Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff
  • Demonstrated professionalism, excellent customer service and problem solving abilities
  • Proficiency with Microsoft Word and Excel

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of June 16, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER CONTRACT CENTRE REPRESENTATIVE – STEINBACH CREDIT UNION

Posting Number:            18-0099
Closing Date:                    June 16, 2018
Reporting To:                   Manager, Member Contact Group
Location:                           Corporate Head Office Steinbach
Hours of Work:                Full-time position, requires a rotation of Thursday and Friday evenings, and Saturdays.

Job Purpose:

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

Specific Responsibilities: 

  • Process member transactions and requests including, but not limited to transfers, account updates, loan payments, term deposits, cheque orders, and account closures
  • Build and strengthen member relationships by providing exceptional member service and resolving routine problems with member accounts
  • Provide technical support to members on Internet Banking
  • Occasionally handle outbound calls to respond to e-mail or voice-mail or to assist other departments

Qualifications:

  • Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience.
  • Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff
  • Demonstrated professionalism, excellent customer service and problem solving abilities
  • Proficiency with Microsoft Word and Excel

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of June 16, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER SERVICE ADMINISTRATOR – STEINBACH CREDIT UNION

Posting Number:  18-0099
Closing Date:  June 16, 2018
Reporting To:  Manager, Member Contact Group
Location:  Corporate Head Office Steinbach
Hours of Work:  Full-time position, requires a rotation of Thursday and Friday evenings, and Saturdays.

Job Purpose:

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

Specific Responsibilities: 

  • Process member transactions and requests including, but not limited to transfers, account updates, loan payments, term deposits, cheque orders, and account closures
  • Build and strengthen member relationships by providing exceptional member service and resolving routine problems with member accounts
  • Provide technical support to members on Internet Banking
  • Occasionally handle outbound calls to respond to e-mail or voice-mail or to assist other departments

Qualifications:

  • Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience.
  • Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff
  • Demonstrated professionalism, excellent customer service and problem solving abilities
  • Proficiency with Microsoft Word and Excel

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of June 16, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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FINANCIAL SERVICES OFFICER – CROSSTOWN CIVIC CREDIT UNION

With Crosstown Civic CU’s continued growth and success, we are excited to be recruiting for an experienced Financial Services Officer at the Donald St location. Reporting to the Branch Manager, the Financial Services Officer is a member-focused Brand Ambassador who is responsible for developing and managing the consumer loan portfolios held at the branch.

Responsibilities:

  • Conduct advice-focused interviews with members to identify account, deposit and lending requirements.
  • Promote and cross-sell a full range of products including investments, insurance and registered/non-registered options
  • Build interdepartmental and external relationships to create new growth opportunities
  • Full scope account management including: credit adjudication, delinquency review, collections and renewals.
  • Maintain up-to-date knowledge of credit union lending and deposit products and services, relevant policies, competitor products, and applicable legislation.

Ideal Candidate:

The Financial Services Officer (FSO) will possess a minimum of two years frontline experience in financial services along with strong communication, negotiating, decision-making, problem solving skills. Experience advising multiple and complex products and services is preferred. A Degree or Diploma from a recognized University/College in business, finance, or related field and is required. Equivalent combination of education and experience may be considered. Previous lending experience in financial services is required.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday, June 19, 2018.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind.  Crosstown Civic Credit Union currently operates a network including a Corporate Office, nine Winnipeg branch locations, a Commercial department and a virtual Division, Accelerate Financial.

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MEMBER SERVICE REPRESENTATIVE – ASSINIBOINE CREDIT UNION

Status:  Casual/PT (minimum of 1 to 2 shifts per week)

The opportunity:

As a Member Service Representative, you play an important role in identifying and meeting member needs by delivering excellent service, giving advice and building relationships.

What you’ll do each day:

  • Provide a broad range of face-to-face services to members including (but not limited to) processing deposits, withdrawals, loan and utility payments, money orders, credit card advances and cheque cashing
  • Build relationships with existing and new members, seeking opportunities that are the best fit for the individual needs of each member
  • Identify opportunities to meet member needs beyond their original request, and refer those members to other specialists within the credit union as needed
  • Contribute to overall business development through excellent service, product knowledge and quality referrals

Your experience and qualifications:

  • Minimum grade 12 diploma
  • Previous banking experience and/or experience working with the public is preferred
  • Strong customer sales and service skills
  • Outgoing personality with strong interpersonal and relationship building skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong oral and written communication skills
  • Proficient with computer applications, programs

Who we are:

As one of Manitoba’s Top Employers (2018), choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca by July 20, 2018.  We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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MEMBER SERVICE REPRESENTATIVE – VANGUARD/CATALYST CREDIT UNION

Location:  Brandon, MB.

The Position

The Member Service Representative is responsible to provide value added member service through identifying and anticipating member needs and effectively suggest an appropriate credit union solution, while complying with risk and cash management policies and efficiency goals.  In addition, builds and maintains strong member relationships by providing prompt, reliable and courteous service when assisting members with financial transactions and service.

The Person

The ideal candidate will hold post-secondary education in business administration or similar diploma/degree programs.  They will also have sales and service experience from previous employment.

Compensation for this position will be $28,176 – $38,589 per annum. An excellent employee benefits package and variable incentive plan is provided.

Interested candidates please forward a cover email and resume in confidence by Wednesday, June 27 at 5:00 p.m.

To:  Stacy Gill, Human Resource & Marketing Manager
sgill@vanguardcu.mb.ca

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MEMBER SERVICE REPRESENTATIVE – VANGUARD/CATALYST CREDIT UNION

Location:  Roblin, MB.

The Position

The Member Service Representative is responsible to provide value added member service through identifying and anticipating member needs and effectively suggest an appropriate credit union solution, while complying with risk and cash management policies and efficiency goals.  In addition, builds and maintains strong member relationships by providing prompt, reliable and courteous service when assisting members with financial transactions and service.

The Person

The ideal candidate will hold post-secondary education in business administration or similar diploma/degree programs.  They will also have sales and service experience from previous employment.

Compensation for this position will be $28,176 – $38,589 per annum. An excellent employee benefits package and variable incentive plan is provided.

Interested candidates please forward a cover email and resume in confidence by Friday, June 22 at 5:00 p.m.

To: Stacy Gill, Human Resource & Marketing Manager
sgill@vanguardcu.mb.ca

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: Notre-Dame-de-Lourdes

Responsibilities

Key responsibilities are receiving and processing member transactions, managing and reconciling daily cash holdings while promoting a wide range of financial products and services offered by the Caisse.

Bilingual communication skills (French and English, written and verbal) are required

Closing date: June 18, 2018 / For more details: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE – VANGUARD/CATALYST CREDIT UNION

Status:  Term
Location:  Brandon, MB.

The Position

The Member Service Representative is responsible to provide value added member service through identifying and anticipating member needs and effectively suggest an appropriate credit union solution, while complying with risk and cash management policies and efficiency goals.  In addition, builds and maintains strong member relationships by providing prompt, reliable and courteous service when assisting members with financial transactions and service.  The term will be at least 12 months in duration.

The Person

The ideal candidate will hold post-secondary education in business administration or similar diploma/degree programs.  They will also have sales and service experience from previous employment.

Compensation for this position will be $28,176 – $38,589 per annum.

Interested candidates please forward a cover email and resume in confidence by Wednesday, June 27 at 5:00 p.m.

To:  Stacy Gill, Human Resource & Marketing Manager
sgill@vanguardcu.mb.ca

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GENERAL MANAGER – STOUGHTON CREDIT UNION

Stoughton Credit Union is a successful and growing financial institution that strives to be the local financial institution of choice offering competitive products, professional service and a strong community focus.  With over 1,700 loyal members and over $104 million in assets, we are a strong and growing organization situated in the town of Stoughton, in rural Saskatchewan.

Stoughton is booming, and it’s location gives it the perfect combination of small town living near big city amenities.  Located at the junction of Highways 13, 33, & 47 in Saskatchewan, Stoughton is known as “The Crossroads of Friendship” with both Weyburn and Estevan only 60km away and Regina just 140km.  Ball diamonds, a hockey rink, a curling rink, and Taylor Memorial Park all provide kids (and kids at heart) with lots to do throughout the year.  As well, there are many golf courses and fishing ponds for the outdoor enthusiast.  Visit http://stoughtonsk.ca/ to learn more about our community.

With the retirement of our current General Manager approaching, the board of directors of Stoughton Credit Union is recruiting a new General Manager to lead the credit union into the future.

As General Manager, you report to our member elected nine person board of directors, as the key spokesperson and advocate.  You play an important external role, building relationships with members, provincial and national credit union system partners, community groups, regulators and the public. You will ensure the organization operates in a financially sound and sustainable manner while continually enhancing member value and organizational performance.  You ensure good governance of our members’ resources and compliance with Saskatchewan Credit Union Regulations.

You bring a minimum of six years progressive senior management experience, preferably within a credit union or cooperative context.  Your analytical expertise, decisive leadership skills and strong understanding of the management of a financial institution are complemented by a graduate level business degree or equivalent experience.

You understand the importance of being able to identify and articulate the larger picture while seeking opportunity to move our credit union into the future.

You are a passionate, consensus-building executive who actively engages with our members and potential members as a relationship builder, advisor and advocate within a multi-stakeholder environment.

You bring energy, passion, vision, integrity and humility to your work and are skilled at communicating your vision and building consensus to execute on that vision. You foster a culture of member service with your unwavering commitment to excellence, your passion to empower staff and your ability to inspire excellence in others.

You will inspire action across the credit union’s team and champion initiatives to achieve goals laid out in our strategic plan. A confident leader, you are not afraid to make a decision and stand behind it.

We encourage all interested applicants to send a resume and cover letter, no later than Friday, July 13, 2018. Apply in confidence to:

Gail Pearce
Consultant, People Solutions
Central 1 Credit Union
Phone:  604.804.3223
Email:  recruitment@central1.com
Email subject:  Stoughton Credit Union General Manager Opportunity

We thank all applicants; however, only those selected for an interview will be contacted

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