Credit Union Careers

CHIEF OPERATING OFFICER – WINNIPEG POLICE CREDIT UNION
BRANCH MANAGER – CROSSTOWN CIVIC CREDIT UNION
DIRECTOR, HR ORGANIZATIONAL SUPPORT & PRIVACY – WESTOBA CREDIT UNION
DIRECTOR HR TRAINING, DEVELOPMENT & GOVERNANCE – WESTOBA CREDIT UNION
CONTROLLER – WINNIPEG POLICE CREDIT UNION
MOBILE MORTGAGE SPECIALIST – ASSINIBOINE CREDIT UNION
DEPOSIT SERVICES SPECIALIST – ENTEGRA CREDIT UNION
COMMERCIAL CREDIT ADJUDICATOR – ASSINIBOINE CREDIT UNION
COMPLIANCE COORDINATOR – ENTEGRA CREDIT UNION
SYSTEM SUPPORT/BANKING SYSTEM ANALYST – COMPASS CREDIT UNION
CONTINUOUS IMPROVEMENT ANALYST – ASSINIBOINE CREDIT UNION
RELATIONSHIP SUPPORT I – NOVENTIS CREDIT UNION
BUSINESS ACCOUNT REPRESENTATIVE – WESTOBA CREDIT UNION
SUMMER STUDENT – ENTEGRA CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – WINNIPEG POLICE CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – WESTOBA CREDIT UNION
MEMBER SERVICE REPREESNTATIVE – CAISSE FINANCIAL GROUP
FINANCIAL SERVICES OFFICER – CROSSTOWN CIVIC CREDIT UNION
FINANCIAL SERVICES OFFICER – WESTOBA CREDIT UNION
FINANCIAL SERVICES OFFICER – ROSENORT CREDIT UNION
FINANCIAL SERVICES OFFICER – ENTEGRA CREDIT UNION
STRATEGIC CONSULTANT, DIGITAL TRANSFORMATION – CELERO SOLUTIONS

CHIEF OPERATING OFFICER – WINNIPEG POLICE CREDIT UNION

The Winnipeg Police Credit Union is focused on providing superior service and customized financial service solutions to all of its 4500 members. The credit union currently serves its members throughout Winnipeg and surrounding communities in two locations and holds $195 million in assets under administration. Our dedicated employees are proud to promote and support the Winnipeg Police Service, its affiliates, and the many community building initiatives it supports.

THE POSITION

Under broad managerial direction, you are responsible for the following:

  • Lead, and grow the lending portfolio and manage monitoring, reporting, collection and administration activities of the credit union.
  • Provide superior and professional levels of service in addressing the borrowing and information needs of major commercial and consumer borrowers and manage these member relationships.
  • Ensure all lending activities are maintained in compliance with all legislation, regulations, policies, sound business practices, procedures and reporting requirements.
  • Lead, manage and grow the day-to-day operations of the wealth management department, ensuring compliance with all legislation, regulations, by-laws, policies and procedures.
  • Encourage teamwork and communication among employees. Guide department employees, helping them to achieve the credit union growth objectives, as well as their own personal goals.
  • Assist the CEO in the development, preparation and the distribution of management reports to the Board and regulators.

THE PERSON

As the Chief Operating Officer (COO), you are an essential contributor to the management and overall success of the credit union. You are an effective leader, motivator and coach for our team of experienced and dedicated lenders, financial planners and administrative staff. You are comfortable operating in a technology-based environment and are proficient in the use of Microsoft Office software, a banking system and CRI loans origination technology. You are experienced in working with complex consumer loans and mortgages, as well as managing commercial accounts. You display strong analytical skills; sound judgment; solid decision-making and conflict resolution skills; excellent written and communication skills. You bring a caring and professional attitude to the position and a strong work ethic. You believe in leading by example.

QUALIFICAITONS

You hold a degree in Business Administration or are a graduate of CUIC Management Studies Program along with a background in sales leadership. You possess 5 to 7 years’ experience in the financial services industry and have a minimum of 5 years in a leadership role. Experience in commercial lending is considered an asset.

THE COMPENSATION

A comprehensive benefits package is offered, and the opportunity to participate in the credit union’s Incentive Pay Plan. A competitive salary is offered and is based on your qualifications, track record and experience.

Submit your resume, cover letter and salary expectations via email to hrwpcu@wpcu.ca by May 11, 2018.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted

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BRANCH MANAGER – CROSSTOWN CIVIC CREDIT UNION

Crosstown Civic Credit Union is actively seeking a Branch Manager to join our team. Reporting to the Director, Branch Service Excellence; the Branch Manager is a results orientated, member-focused advocate for the overall branch operation. Through active coaching, guidance and training the Branch Manager fosters an advice based culture through the promotion of products and services.

Responsibilities:

  • Fosters a positive environment focused on growth in order to achieve branch and organizational goals (including membership, loan and deposits) based on a unified advice culture.
  • Creates and supports an entrepreneurial environment that supports a holistic member experience to both existing and potential new members.
  • Provides leadership through ongoing coaching and guidance in change initiatives as the branch change champion
  • Adheres to internal controls and processes; including timely reporting, expense and risk management
  • Coaches for high performance as measured by member satisfaction, as well as retention, growth and overall results.
  • Resolve complex member concerns referred by staff or corporate office to ensure the needs of members, staff and credit union are met.
  • Ensure up-to-date and relevant knowledge of industry trends, competitor products and services.

Ideal Candidate:

The Branch Manager will preferably have a Degree in Business Administration or be a graduate of CUIC Management Studies Program along with a background in value-based sales training or possessing a wealth management history. 5 to 7 years experience in the financial services industry and a minimum of 2 years in a leadership role are required.  Previous demonstrated success and experience coaching and leading for high performance would be considered an asset.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at www.crosstowncivic.mb.ca.  This competition closes on Tuesday, May 1, 2018

Salary will be based on qualifications and experience and includes a comprehensive benefit package and bonus incentive program.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind.  Crosstown Civic Credit Union currently operates a network including a Corporate Office, nine Winnipeg branch locations, a Commercial department and a virtual Division, Accelerate Financial.

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DIRECTOR, HR ORGANIZATIONAL SUPPORT & PRIVACY – WESTOBA CREDIT UNION

Status::Full Time Position

Location:  Brandon Corporate Office

Purpose of Position

Reporting directly to the Chief Innovation & Culture Officer, the Director – HR, Organizational Support & Privacy will provide leadership and strategic vision for the operational management of human capital aligned to the organization’s strategic goals.  The responsibilities include overall staff management aligned to our Personnel Policies and any human resource-relevant regulation and legislation, including hiring, firing, FTE management, discipline, payroll and benefits management.  This role also owns the performance management system used by Westoba, as well as the rewards and recognition program.  The position also has overall responsibility as the Chief Privacy Officer of Westoba, providing oversight, leadership, governance, member communication and issue management for regulated privacy requirements.

The position incumbent will contribute to the overall success of Westoba by providing a high level of service to all internal and external members/customers and supporting the cultural shift to a NIMBLE organization.

Education & Experience:

  • University degree in Business Administration or equivalent combination of education and experience.
  • CHRP designation is an asset.
  • Change management designation is an asset.
  • Coaching designation is an asset.
  • Minimum of 5 years experience in an HR management position; preferably in the financial services or related industry.

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to  http://westobacu.com/about-us/careers/

Closing Date: May 11, 2018.

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DIRECTOR HR TRAINING, DEVELOPMENT & GOVERNANCE – WESTOBA CREDIT UNION

Status:  Full Time Position

Location:  Brandon Corporate Office

Purpose of Position

Reporting directly to the Chief Innovation & Culture Officer, the Director, Human Resources – Training, Development & Governance will provide leadership and strategic vision for the creation, or procurement, of training and development programs that align to the organization’s strategic goals.  The position has overall responsibility to work with employees to develop their skills and competencies for not only the role that they currently hold, but their long term career goals in the organization.  This position provides oversight regarding policy and procedures for the organization, managing review cycle, supporting functional streams in the development of policies and procedures that will align with training development as required.  This person will manage direct reports that manage training development and delivery, as well as Document Specialists.  It is expected that this position will do some hands on training development as well, to ensure that the organization has a robust and well managed digitally accessed training program.

The position incumbent will contribute to the overall success of Westoba by providing a high level of service to all internal and external members/customers and supporting the cultural shift to a NIMBLE organization.

Education & Experience:

  • University degree or equivalent combination of education and experience.
  • Background/education in adult education or training development.
  • Experience in digital training development methodologies or software is preferred.
  • CHRP designation is an asset.
  • Change management designation is an asset.
  • Coaching designation is an asset.
  • Financial industry background is an asset.

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to  http://westobacu.com/about-us/careers/

Closing Date: May 11, 2018.

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CONTROLLER – WINNIPEG POLICE CREDIT UNION

The Winnipeg Police Credit Union is focused on providing superior service and customized financial service solutions to all of its 4500 members. The credit union currently serves its members throughout Winnipeg and surrounding communities in two locations and holds $195 million in assets under administration. Our dedicated employees are proud to promote and support the Winnipeg Police Service, its affiliates, and the many community building initiatives it supports.

Job Purpose:

As the Controller, you will report to the Manager of Strategy and Corporate Governance and manage the day to day operations of the accounting area, ensuring work assigned is completed on time with accuracy. You will coordinate and oversee the requirements of the annual external audit and provide monthly financial statements to senior management and the board of directors. You will provide support to other employees and help contribute to the credit union’s achievement of corporate business plans and growth objectives.

Specific Responsibilities:

  • Maintain accounting sub-systems, including general ledger accounts, fixed assets and the credit union investment portfolio
  • Monitor investments, borrowings, including daily cash balances
  • Develop and recommend changes to accounting policies and procedures; monitor accounting policies and standards
  • Providing support as required in other administrative areas
  • Actively participate in department and credit union meetings
  • Foster business development through service excellence and support fellow staff members in the delivery of products and services to members and potential members

Qualifications:

  • Post-secondary degree or diploma or completion of a professional accounting program with one to three years of job related experience; or an equivalent combination of education or experience
  • Excellent written and verbal communication skills
  • Demonstrated analytical, judgement and decision-making skills
  • Demonstrated prioritization, organization and time management skills
  • Ability to work independently and with a team to collaborate and accomplish common goals

Winnipeg Police Credit Union offers a comprehensive benefits package and the opportunity to participate in the Incentive Pay Plan. A competitive salary is offered and is based on your qualifications, track record and experience.

Qualified candidates are encouraged to submit your cover letter, resume and salary expectations by email, in confidence, to hrwpcu@wpcu.ca. Closing date May 11, 2018.

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MOBILE MORTGAGE SPECIALIST – ASSINIBOINE CREDIT UNION

The opportunity:

The Mobile Mortgage Specialist is responsible for proactively identifying and pursuing retail mortgage business by developing relationships with real estate agents, financial planners, home builders, existing members and other external partners.  The Mobile Mortgage Specialist plays an important role in identifying and meeting members needs by delivering excellent service and seeking opportunities to refer members to other specialists within the Credit Union.

What you’ll do each day:

  • Proactively identifies, develops and maintains relationships with external partners and existing members in order to generate retail mortgage business.
  • Responsible for planning and executing business development activities and strategies to achieve sales and referral goals.
  • Provides mobile service by meeting with members, prospective members and external partners at a time and location that is convenient to the other party.
  • Proactively develops, nurtures, retains and grows member relationships by identifying and ensuring their financial needs are met.
  • Provides sound advice at every member interaction while effectively leveraging thorough product knowledge.
  • Develops and executes appropriate strategies to meet individual sales targets.
  • Represents ACU by being visible in the community and attending events which cultivate business relationships.
  • Proactively identifies non-mortgage sales opportunities and partners with the appropriate teams including commercial, retail, wealth management, and others to identify and meet all member needs.

Your experience and qualifications:

  • Post-secondary education in a business related field, accompanied by four to six years of job related experience or an equivalent combination of education and experience.
  • Strong sales and service skills, decision making skills, negotiation skills, problem solving skills, credit skills, mortgage financing experience, and basic accounting skills.
  • An established network for referrals is an asset.

Additional requirements:

  • Required to work outside of regular business hours and ACU locations.

Who we are:

As one of Manitoba’s Top Employers (2018), choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that puts people, planet and prosperity first, values diversity and inclusion, is focused on social and environmental responsibility and supports employees through training programs and long-term career development.  We offer a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca. We thank everyone who applies but only candidates selected for an interview will be contacted.  We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work

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DEPOSIT SERVICES SPECIALIST – ENTEGRA CREDIT UNION

Location:  Jefferson Branch – 1355 Jefferson Avenue

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position:
Under the supervision of the Manager, Deposit Services, the Deposit Services Specialist offers professional service to existing and prospective members while assisting them with their ongoing needs, including accurately processing the opening and closing of both business and personal accounts for members as well as cross selling Entegra’s products and services. The successful candidate will have an in depth knowledge of investment banking and will be required to assist members with their questions, purchases, renewals, etc. The Deposit Services Specialist will mentor members on their personal investments and retirement planning. They will provide members with information on pension legislations, taxation of their investments and manage estate accounts. Deposit Services Specialists also offer the Sr. MSR back-up support with MSR overrides, answering questions from members and assists in the balancing of cash boxes and/or cash recycling units as needed. This position is also responsible for Anti-Money Laundering audits on new membership files/account openings and for ongoing tracking and follow up on deposit opportunities, being a key player in contributing to the growth and development of the deposit portfolio.

The Person:

You hold a minimum of a grade 12 diploma. Preference will be given to those with post-secondary education in Business Administration or Bachelor of Commerce. You have a minimum of three to five (3-5) years direct work experience and a strong knowledge of registered products. Mutual Funds license and/or courses in Personal Financial Planning would be considered an asset You are an individual who enjoys the challenge of building relationships in a sales environment and prides themself on being a team player. You possess strong communication, interpersonal and problem solving skills. You assist in providing positive member experiences by maintaining a professional and friendly attitude. Previous credit union and/or DNA Banking Software experience would be considered an asset. Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment; along with a comfort in learning and using multiple software programs, are key to success in this position.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.
Those interested in applying are asked to submit a resume and cover letter by Friday April 27, 2018 and referencing posting number 2018-13 to:

HR Department
Entegra Credit Union
Email:  hr@entegra.ca

We thank everyone for their interest; however only those selected for an interview will be contacted

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COMMERCIAL CREDIT ADJUDICATOR – ASSINIBOINE CREDIT UNION

The opportunity: Reporting to the Manager, Commercial Credit Solutions, you will work closely with both the Commercial Credit and Sales teams in providing sound and timely credit adjudication, balancing the needs of members with compliance of ACU policies and procedures and reaching credit union’s credit risk management goals.

What you’ll do each day:

  • Make sound and timely credit decisions based on the information available and established policies.
  • Engage in open dialogue with internal stakeholders on credit submissions, analysis and presentation quality.
  • Professionally present and communicate credit decisions and recommendations.
  • Provide proactive direction and advice to internal stakeholders in order to solve standard to complex problems in commercial lending and risk management.
  • Make recommendations for enhancing ACU’s credit risk plans, policies, procedures and practices.
  • Ensure ACU’s commitment to values-based banking is reflection in credit adjudication decisions.
  • Analyze and support commercial real estate and syndication opportunities and make recommendations to internal stakeholders.
  • Maintain compliance with all audit and risk management requirements and all other internal policies.
  • Prepare and maintain Commercial Credit Solutions reporting requirements.

Your experience and qualifications:

  • The completion of a post-secondary degree in business or finance, three to five years’ of commercial lending or credit adjudication, or an equivalent combination of education and experience.
  • Experience in commercial real estate preferred.

Additional requirements:

  • Commercial credit analysis and adjudication skills
  • Risk management
  • Complex financial statement analysis
  • Professional oral and written communication skills
  • Thrive in a fast paced team environment
  • The complex and different excites you

Who we are:

As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. Deadline for applications is May 11, 2018. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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COMPLIANCE COORDINATOR – ENTEGRA CREDIT UNION

Status:  15 Month Term Postion

Location:  Corporate Office – 540 St. Anne’s Road

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position:
Reporting to the Chief Financial Officer, the Compliance Coordinator is responsible for ensuring Entegra is in line with various regulatory requirements. This position is responsible for various annual reporting for both Entegra Credit Union and Implicity Financial (our on-line brand) and is the first point of contact for Central 1’s Fraud Alert System with regards to skimming and fraud incidents. This position works closely with our branches to ensure branch compliance with document reporting timelines and procedures and reviews new member/account audit reports to ensure new account openings are in compliance with policy. Additionally this position is responsible for the use of electronic tools to flag potential fraudulent accounts and acts as the content owner for our Anti-Money Laundering and Anti-Terrorist Financing manuals.

The Person:

You have a post-secondary education in business administration or a related field and have a minimum of 1-3 years of direct/indirect related work experience. You are a highly analytical individual who can demonstrate strong problem solving and communication skills. Previous Credit Union experience and/or knowledge of banking products and services would be considered an asset.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.

Those interested in applying are asked to submit a resume and cover letter by Friday, April 27, 2018 referencing posting number 2018-15 to:

HR Department
Entegra Credit Union
Email:  hr@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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SYSTEM SUPPORT/BANKING SYSTEM ANALYST – COMPASS CREDIT UNION

Location:  Brandon, Manitoba

Due to the recent merger between Crocus and Erickson Credit Union, the newly formed Compass Credit Union Limited is looking for an individual to fill the role of System Support/Banking System Analyst on a full-time basis.

The Position

Reporting to the Manager of Accounting, Technology & Wealth Management, the successful applicant will be responsible for, but not limited to the following:

  • supporting our eroWorks banking system, including assisting our employees with technical issues/problems, as well as being our liaison with Celero Solutions and other third-party providers
  • working with the Management Team to develop and write reports in the C-View and Digital Report Viewer Archive programs of eroWorks
  • all Information Technology (IT) support for all branches of the credit union
  • Installation and maintenance of all software and computer hardware within the credit union such as workstations, printers, scanners and server

Experience

The successful applicant will possess 1 – 3 years’ experience in the areas of IT support, report-writing and hardware & software maintenance, ideally in the credit union system. Strong verbal and written communication skills, as well as competence with computer programs such as Word and Excel are essential.  Applicants with a combination of other equivalent education and work experience may be considered.

The Credit Union

Compass Credit Union Limited has 3 branches, 2 located in Brandon and 1 in Erickson, Manitoba as well as a majority interest in a local insurance agency.  Our membership base has approximately 5,400 members, assets of $175 million, a loan portfolio of $142 million, a deposit book of $160 million and a staff complement of 35.

Compensation

Remuneration will be at Salary Grade 8 ($47,299 – $57,859 annually) with salary to commensurate with qualifications, education and work experience.  A full benefit package is offered, including a variable pay bonus program and participation in a matched superannuation pension plan.

Please send resume and covering letter, in confidence by May 9th to:
Jamie Antonation, FCUIC
Manager of Accounting, Technology & Wealth Management
Compass Credit Union Limited
1016 Rosser Avenue
Brandon, Manitoba    R7A 0L6
Phone (204) 729-4825
E-mail:  jamie.antonation@compasscu.ca

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CONTINUOUS IMPROVEMENT ANALYST – ASSINIBOINE CREDIT UNION

Location: Head Office

The opportunity: Reporting to the Director, Strategy and Operations, the Continuous Improvement Analyst leads process improvement change initiatives to ensure service excellence throughout the organization.

What you’ll do each day:

  • Provide procedure development, maintenance and support (ie: technical writing supports) to all areas of the organization as needed in relation to system upgrades, IT projects, regulatory/legislative changes, internal policy changes, and business needs as identified by process owners, ensuring the effectiveness of routine work across the organization.
  • Update existing procedures on a regular basis to ensure their relevancy
  • Maintain existing procedures to ensure that associated forms and links are current.
  • Maintains forms used throughout all business areas as required.
  • Lead the provision of continuous improvement focused process and procedure related supports.
  • Plan and prioritize the procedure work plan, including balancing the need to meet internal clients’ needs and resource (people and budget) capacities.
  • Quickly and independently learn complex processes and translate them into clear understandable procedures.
  • Leads kaizen events and other process improvement activities as required.
  • Lead measuring activities relating to process improvement work.
  • Apply process improvement concepts and tools to maximize procedure efficiency and contribute towards ACU’s excellent member service commitment.
  • Responsible and accountable for pursuing and recommending changes to procedures that improve efficiency and add value.

Your experience and qualifications: High school diploma, accompanied by 1-3 years of job related experience, (or an equivalent combination of education and experience). The completion of a business analyst degree program, and/or lean training/experience would be an asset.

Additional requirements: 

  • Proficient in the Microsoft Office Suite, including demonstrated strength in utilizing Microsoft Excel.
  • Lean/Continuous Improvement methodologies.
  • Facilitation tools and techniques.
  • Leading through influence.
  • Project management methodologies.
  • Understanding of credit union philosophies, principles, procedures, practices and regulatory frameworks.

Who we are:

As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first, values diversity and inclusion,
  • is focused on social and environmental responsibility, supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Deadline for applications is May 1, 2018. We thank everyone who applies but only candidates selected for an interview will be contacted. We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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RELATIONSHIP SUPPORT I – NOVENTIS CREDIT UNION

Reports To:  AVP of Member Solutions

Location:  Arborg, MB.

POSITION OVERVIEW:

Reporting to the AVP of Member Solutions, you will be responsible for providing administrative support to the Relationship Manager(s) – Retail.   You will contribute positively to the organization by preparing and processing documentation and correspondence for the team, performing various follow-up procedures, responding to Relationship Manager inquiries, or other needs as assigned.  You will share in the responsibility of mitigating risk by ensuring adherence to policy and procedures and being responsible for various reporting and internal controls.

KEY ACCOUNTABILITIES:

  • Providing administrative support to the Relationship Manager (s) – Retail, including but not limited to: processing loan applications, loan renewals and related loan documentation; posting loan entries; processing loan payments, calculating mortgage and loan payments, promoting and cross-selling credit union lending and deposit products and services and approving applications within authority limits
  • Gathering, preparing, and maintaining all loan and security documentation, ensuring all systems are updated timely and accurately
  • Maintaining thorough and current knowledge of Noventis policies, procedures, and legislation
  • Preparing, processing and registering all required documentation efficiently and accurately; ensuring deadlines are met
  • Ensuring updates, changes, and any required set-ups on the internal banking system are completed accurately and in a timely matter
  • Organizing the workflow, procedures, and communications for the department in a way that maximizes efficiency and facilitates the provision of quality member service
  • Participating in team efforts to achieve department objectives and actively participating in regular staff meetings providing input when necessary for the improvement of the department operations

POSITION REQUIREMENTS:

  • Three (3) years’ experience in a legal, professional or financial services environment, an asset
  • Advanced knowledge of industry trends, regulations and procedures
  • Demonstrated analytical, relationship, interpersonal, communication, presentation and team building skills
  • In depth knowledge of Noventis’ products and services

At Noventis we offer great career opportunities with potential to grow and develop. We offer competitive salaries and opportunities to obtain bonuses based on your performance and attainment of personal and organizational goals.

Those interested in applying for this position are asked to submit a resume and cover letter to hr@noventis.ca by April 27, 2018 referencing posting #2018-07.

We thank everyone for their interest in Noventis, however, only individuals selected for an interview will be contacted.

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BUSINESS ACCOUNT REPRESENTATIVE – WESTOBA CREDIT UNION

Status:  Full Time  Term Position

Location:  Killarney Corporate Office

Purpose of Position

Under general supervision, you will be responsible for recommending growth/profit and sales goals for Westoba Credit Union, and for attainment of established objectives.  Promote, up sell and cross sell the full range of credit union products and services.  Provides technical expertise on commercial/agriculture accounts to branch staff in the development and management of commercial/agriculture accounts, and all functions of credit granting and control to satisfy member needs and protect the interests of Westoba Credit Union.  You will contribute to the overall success of Westoba by providing a high level of service consistent with “The Winning Play for Platform and Sales and Service Partners” to all our members and Sales and Service partners.

Education:

  • Grade 12 or equivalent.
  • Post secondary degree/diploma in business, agriculture, accounting. (C.M.A., C.G.A., C.C.U.I.).
  • Eligible for membership for Manitoba Institute of Agrologists will be a definite asset.

Experience, Knowledge Base & Training:

  • Proven experience in all forms of credit granting and collections to the extent that policy interpretations can be made, employees trained, and questions correctly answered.  This would normally be acquired through a minimum of 5 to 6 years financial training of which a minimum of two are directly involved in Business lending. Proven experience in office procedures, member service and basic accounting are also required.
  • One (1) to Five (5) years financial institution lending experience.
  • On the job experience to reach desired level of proficiency:
  • 12 months with previous credit union experience; 18-24 months without previous credit union experience

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to  http://westobacu.com/about-us/careers/

Closing Date: April 25, 2018.

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SUMMER STUDENT – ENTEGRA CREDIT UNION

Status:  Full time
Location:  Travel to various branches required

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position:

As a summer student you will assist branch staff with various tasks to ensure the branch runs smoothly and efficiently. These tasks include Navera recertification’s, suspicious transaction reports, data entry into our banking system and general filing.  The successful candidate will complete these tasks with promptness and accuracy, as well as assist in other daily tasks to support the overall organization of the branch.

The Person:

You hold a grade 12 diploma, have completed a minimum of 1 year of post-secondary education and will be returning to school in September. You are an individual who takes pride in being a team player with good communication, problem solving and interpersonal skills. You have a high attention to detail and find enjoyment in the work you produce. Previous credit union and/or DNA Banking Software experience would be considered a strong asset. Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment; along with a comfort in learning and using multiple software programs, are key to success in this position.

Those interested in applying are asked to submit a resume and cover letter by Friday April 27, 2018 and referencing posting number 2018-14 to:

HR Department
Entegra Credit Union
Winnipeg, Manitoba   R2M 5R7
Email:  hr@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE – WINNIPEG POLICE CREDIT UNION

Status:  Permanent Part-Time Position Monday-Friday, 9:30 am-2:30 pm

The Winnipeg Police Credit Union (WPCU) is focused on providing superior products and services to employees in the law enforcement community, their families and associates. The credit union currently serves 4,500 members throughout Winnipeg and surrounding communities, holding $190 million in assets under administration.

PURPOSE OF POSITION:

The MSR position is the primary provider of deposit/withdrawal transactional services and advice to members. Under general supervision, the MSR provides members with a variety of cash and non-cash related products, services, information and advice with courtesy and accuracy.  The MSR responds to member inquiries, analyzes needs and assists members to utilize the products or services which best meet those needs, referring those members who require specialized services and advice to other specialists within the credit union.

MINIMUM EDUCATION AND EXPERIENCE:

Grade 12
Experience working with customers and/or cash preferred
Knowledge of RRSP’s, TFSA’s, GIC’s as well as regulatory requirements would be considered an asset                             

SALARY:

Salary dependent on experience and qualifications. WPCU offers a very competitive benefit program along with an incentive pay plan.

Interested applicants are encouraged to submit their resume to Human Resources at WPCU by email at: hrwpcu@wpcu.ca or by fax at (204) 949-0821.

Closing date: May 1, 2018

We thank all interested applicants but only those chosen for an interview will be contacted

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MEMBER SERVICE REPRESENTATIVE – WESTOBA CREDIT UNION

Status:  Full Time Position
Location:  Brandon Branches

Purpose of Position

Under general supervision, this position is responsible for developing member relationships with walk-in members and existing members with less complex credit requests, servicing their basic lending and all deposit and investment needs.  Responds to member inquiries, analyze needs and assist current and potential members to utilize the product or service which best meets their needs. This position may act as the primary resource for opening new member accounts and for actively soliciting new deposit and investment business by following up on staff referrals, sales initiatives and member client inquires. May provide support to junior staff by providing guidance on day-to-day banking processes.  Will establish and maintain strong member relationships and business contacts to ensure Westoba Credit Unions maintain a high profile and image as the financial institution of choice in our communities.

Education And Experience            

Education:

  • Grade 12 or equivalent
  • Business degree or diploma from a post secondary institution or working towards.
  • Graduate of MSR Accreditation Program – CUIC
  • Enrollment and commencement in the Consumer & Residential Mortgage Lending Accreditation Program – CUIC – see cuSource for program information

Experience, Knowledge Base & Training:

  • Two (2) years Credit union or other financial institution experience
  • Understanding of Credit Union’s business objectives and lending needs; credit union products and services with an in-depth knowledge of deposit and loan products; Credit Union policies and legalities including registered plan administration and rulings; consumer lending; credit union accounting cycle; member statements; mechanics of ATM; credit union philosophies and principles; mathematical calculations including amortization; understanding of legislation which impacts lending and collection activities; legislative requirements of lending and contractual law; procedures regarding Land Title searches and registration of security; real estate appraisals, credit union computer system, credit union policies and procedures related to Banking Floor manuals, telephone system’ credit union departments functions and information sources, credit union integrated banking system, knowledge of banking floor positions.

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to  http://westobacu.com/about-us/careers/

Closing Date: May 1, 2018

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time
Work Locations in Manitoba: Elie/St.François-Xavier/St. Laurent
Work Schedule: Could include Saturdays
Responsibilities

Key responsibilities are receiving and processing member transactions, managing and reconciling daily cash holdings while promoting a wide range of financial products and services offered by the Caisse.

The ability to communicate in French and English would be an asset but is not required for this position

Closing date: May 14, 2018 / For more details: http://www.caisse.biz/en/careers/

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FINANCIAL SERVICES OFFICER – CROSSTOWN CIVIC CREDIT UNION

With Crosstown Civic CU’s continued growth and success, we are excited to be recruiting for an experienced Financial Services Officer at the Donald St location. Reporting to the Branch Manager, the Financial Services Officer is a member-focused Brand Ambassador who is responsible for developing and managing the consumer loan portfolios held at the branch.

Responsibilities:

  • Conduct advice-focused interviews with members to identify account, deposit and lending requirements.
  • Promote and cross-sell a full range of products including investments, insurance and registered/non-registered options
  • Build interdepartmental and external relationships to create new growth opportunities
  • Full scope account management including: credit adjudication, delinquency review, collections and renewals.
  • Maintain up-to-date knowledge of credit union lending and deposit products and services, relevant policies, competitor products, and applicable legislation.

Ideal Candidate:

The Financial Services Officer (FSO) will possess a minimum of two years frontline experience in financial services along with strong communication, negotiating, decision-making, problem solving skills. Experience advising multiple and complex products and services is preferred. A Degree or Diploma from a recognized University/College in business, finance, or related field and is required. Equivalent combination of education and experience may be considered. Previous lending experience in financial services is required.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday, May 8, 2018.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind.  Crosstown Civic Credit Union currently operates a network including a Corporate Office, nine Winnipeg branch locations, a Commercial department and a virtual Division, Accelerate Financial.

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FINANCIAL SERVICES OFFICER – WESTOBA CREDIT UNION

Status:  Full Time Position

Location:  Carberry Branch

Purpose of Position

Under general supervision, this position is responsible for developing member relationships with walk-in members and existing members with less complex credit requests, servicing their basic lending and all deposit and investment needs.  Responds to member inquiries, analyze needs and assist current and potential members to utilize the product or service which best meets their needs. This position may act as the primary resource for opening new member accounts and for actively soliciting new deposit and investment business by following up on staff referrals, sales initiatives and member client inquires. May provide support to junior staff by providing guidance on day-to-day banking processes.  Will establish and maintain strong member relationships and business contacts to ensure Westoba Credit Unions maintain a high profile and image as the financial institution of choice in our communities.

Education And Experience            

Education:

  • Grade 12 or equivalent
  • Business degree or diploma from a post secondary institution or working towards.
  • Graduate of MSR Accreditation Program – CUIC
  • Enrollment and commencement in the Consumer & Residential Mortgage Lending Accreditation Program – CUIC – see cuSource for program information

Experience, Knowledge Base & Training:

  • Two (2) years Credit union or other financial institution experience
  • Understanding of Credit Union’s business objectives and lending needs; credit union products and services with an in-depth knowledge of deposit and loan products; Credit Union policies and legalities including registered plan administration and rulings; consumer lending; credit union accounting cycle; member statements; mechanics of ATM; credit union philosophies and principles; mathematical calculations including amortization; understanding of legislation which impacts lending and collection activities; legislative requirements of lending and contractual law; procedures regarding Land Title searches and registration of security; real estate appraisals, credit union computer system, credit union policies and procedures related to Banking Floor manuals, telephone system’ credit union departments functions and information sources, credit union integrated banking system, knowledge of banking floor positions.

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to  http://westobacu.com/about-us/careers/

Closing Date: April 27, 2018

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FINANCIAL SERVICES OFFICER – ROSENORT CREDIT UNION

Status:  Full Time Position
Location:  Rosenort, Branch

We put people first at Rosenort Credit Union by creating a work environment based on trust, integrity, and community.  With branches in Rosenort, Winkler, and Altona, Rosenort Credit Union is a financial institution of choice for over 5600 members throughout southern Manitoba. As we continue to grow, with assets growing in excess of $470 million, our Rosenort branch is seeking a Financial Services Officer to join our Member Services team.

The position:

The Financial Services Officer (FSO) position which reports to the Member Services Supervisor, will provide members with a variety of services related to the promotion and sales of cash and non-cash related deposit products and services, inclusive of account openings. A FSO responds to member and potential member inquiries, analyzes needs and assists members to utilize the product or service which best meets those needs.

The ideal candidate will:

  • Be a self-motivated individual with a pleasant attitude
  • Have strong negotiating, decision making and problem solving skills to assess members’ needs
  • Be an effective communicator as well as a good listener
  • Be highly organized with strong computer skills
  • Possess a confident ability to work independently while still remaining a team player.
  • Have one year post-secondary training plus one to three years of job related experience, or an equivalent combination of education and experience.
  • Experience with DNA or the eroWORKS banking system and a strong understanding of registered products would be considered an asset.

Salary and benefits:

Salary will be based on the qualifications of the selected candidate and will be within the credit union grading system. A comprehensive benefit package is also provided.

Please forward your resume and cover letter by May 4, 2018 to:
Janae Dueck – Human Resource Coordinator

Box 339, Rosenort, MB R0G 1W0
Phone: 204-746-2355
Email: jldueck@rcu.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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FINANCIAL SERVICES OFFICER – ENTEGRA CREDIT UNION

Location:  121 Disraeli Freeway

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position
The Financial Services Officer (FSO) offers professional service to existing and potential members through their in depth knowledge of Entegra Credit Union’s full range of lending products and services. Reporting to the Assistant Manager, this position participates in building the deposit growth of the branch by uncovering additional business for members through gathering information about their assets held at other FI’s and providing them options for that business at ECU. They assist members with loan renewals, interest rate adjustments, re-financing, consolidations, loan extensions and any other inquiries. With their knowledge of personal financial planning this position talks with members about how Entegra’s services can better their financial outlook, providing the members with the well rounded, reliable service they have come to expect at Entegra Credit Union.

The Person
You are looking for a career that offers continuous growth and development. As part of Entegra’s lending team, you are ready to build and maintain a high profile within the community. You have two (2) years of progressive lending experience along with post-secondary education and/or enrollment in other training programs. You are technically proficient in both Windows and the Microsoft Office Suite. Previous experience working within in the DNA banking system software would be considered an asset. You bring a professional attitude, organization and a strong work ethic to this team environment.

Those interested in applying are asked to submit a resume and cover letter by Friday, April 27, 2018 and referencing posting number 2018-12 to:

Human Resources Department
Entegra Credit Union
HRS@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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OTHER OPPORTUNITIES

STRATEGIC CONSULTANT, DIGITAL TRANSFORMATION – CELERO SOLUTIONS

Posting Reference Number:           CEL 18-010
Closing Date:                                    May 3, 2018
Location(s):                                       Winnipeg, Calgary, Regina, Saskatoon

About Celero:
A full-service IT shop, Celero provides complete banking solutions, IT planning, systems integration, hosting, support, maintenance and professional services to meet the unique needs of financial institutions of all sizes and delivers world-class reliability through our Canadian-based data centers, employees and operations.

Our workforce is a complementary mix of deeply experienced professionals and enthusiastic entry-level employees, from all walks of life. So whether you’re right out of university or have 30 years in the industry to your credit, we’ve got a spot that might be right for you.  We offer a comprehensive benefit package including:

  • Health Care Spending Account
  • Fitness subsidy
  • Paid volunteer days
  • 6% matched pension contribution
  • 3 weeks annual vacation leave to start
  • and a full suite of Health, Dental and Disability benefits

Your Opportunity

The Strategic Consultant, focused on digital transformation, works with credit unions to understand the business goals of the credit union stakeholders and the expectations of its members. The position helps credit unions assess the current and desired digital maturity required to meet the business goals and propose a digital transformation journey that delivers the best user experience to credit union members while streamlining the business processes. This role will also assist credit unions define and implement an agile and lean digital environment that can efficiently and effectively produce innovative products and services.

A Day in the Life

Primary responsibilities include to:

  • Provide directional leadership to executive management, senior leaders and other stakeholders by understanding the Credit Union’s business goals and recommending how to translate them into appropriate digital strategies
  • Act as a trusted advisor to assess critical business processes and recommend alternative digital solutions available through Celero
  • Provide large consulting firm type business consulting and industry expertise to support business objectives by analyzing customer needs for digital solutions and recommending appropriate Celero products and services to meet these needs
  • Ongoing business development to build a practice and contribute to overall growth of the organization
  • Prepare and deliver reports and presentations of solutions to clients
  • In an advisory capacity, lead contract negotiations for products and services
  • Facilitate cross-functional multi-disciplinary teams to collaborate on requirements gathering, analysis and solutions development and delivery to effectively address client digital transformation needs
  • Ability to lead senior executives in making effective decisions
  • Maintain good understanding of the full range of digital technology options and how they can be integrated
  • Applying their knowledge of business process modelling notations (BPMN, EPC, BPEL) to documenting processes.
  • Construct forecasts and analytical models
  • Familiarity with a variety of Process Improvement / Lean / Six Sigma concepts, tools, practices, and procedures as well as other statistical software products

Your Resume

  • Bachelor Degree in an information technology discipline or Business Administration, Marketing, Finance or a related field. (a combination of relevant education and experience will be considered).
  • MSc/MA/MBA in a specialized business field and a Certified Management Consultant would be considered an advantage
  • 5 to 10 years’ experience in Digital Strategy, Digital Transformation and Process Improvement experience (in the Financial Services Industry preferred)
  • Prior experience working in a consulting organization providing management consulting and/or digital transformation advisory services
  • Experience in developing customer journey map, value proposition model, user experience strategy, UX design etc.
  • Good understanding of the full range of digital technology options, and how they can be integrated is required (e.g. web-based, mobile, Apps, social, rich content, Ad services, email, data, Artificial Intelligence, Cognitive Computing, IoT, Online payments, E-commerce, hosting, CMS, Integrated marketing systems, automation, personalization and behavioral targeting.)
  • Business Process Management Certification (AIIM BPM Certificate, Certification from BPMInstitute.org, ABPMP’s Certified Business Process Professional (CBPP®)) is an asset
  • Business Analysis Certification (CBAP/CCBA, BCS BA Certification, PMI-PBA, etc.) is an asset
  • Aligning processes, resource-planning and department goals with overall strategy. Utilizing lean process improvement methodologies (Business Process Analysis, Review, Documentation, Reengineering, Process Mapping) is an asset
  • Six Sigma or Lean Six Sigma Certification is an asset

Our Expectations

We have high expectations of all Celero employees and strive to recruit applicants with the following characteristics:

  • Customer centric and relationship oriented
  • A visionary and innovative thinker with a high energy, fast paced, “roll-up your sleeves” attitude and commitment to success are essential
  • Ability to work effectively in a fast-paced environment without daily oversight
  • Excellent verbal and written communication skills are a must, with experience presenting and influencing others
  • Commitment to self-development and expansion of knowledge
  • Stay knowledgeable of current advances in all areas of Financial Services Digital Transformation

To apply, please visit jobs.celero.ca to create a profile in the Celero Career Centre and apply to the open position Strategic Consultant, Digital Transformation by no later than May 3, 2018

For more information on who we are, what we do and who we help, please visit our website at www.Celero.ca 

We wish to thank all applicants for their interest, however only short-listed candidates will be contacted.

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