Credit Union Careers

CHIEF OPERATING OFFICER – BELGIAN-ALLIANCE CREDIT UNION
MANAGER, MEMBER SERVICES – STEINBACH CREDIT UNION
MANAGER, LOSS PREVENTION – STEINBACH CREDIT UNION
ACCOUNTANT – ENTEGRA CREDIT UNION
PEOPLE SOLUTIONS ANALYST – ASSINIBOINE CREDIT UNION
WEBSITE DEVELOPER – CAMBRIAN CREDIT UNION
MEMBER SERVICES SUPERVISOR – ENTEGRA CREDIT UNION
COMPLIANCE OFFICER I – STEINBACH CREDIT UNION
MEMBER SOLUTIONS CENTRE REPRESENTATIVE – CROSSTOWN CIVIC CREDIT UNION
LOANS SUPPORT CLERK – STEINBACH CREDIT UNION
TELLER – STEINBACH CREDIT UNION
TELLER – STEINBACH CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – STEINBACH CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – CARPATHIA CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE – NIVERVILLE CREDIT UNION

CHIEF OPERATING OFFICER – BELGIAN-ALLIANCE CREDIT UNION

Come work where you can make a difference…

The Opportunity

For over 80 years, the Belgian-Alliance Credit Union (BACU) has taken great pride in delivering quality financial services to over 5,000 member owners. With three branches in Winnipeg and open to all, BACU is a dynamic and progressive financial institution that is poised for continued growth.

Are you driven to succeed?  Do you lead by example?

In preparation for the retirement of our current Chief Operating Officer, we are looking for an experienced financial services industry leader to join our team. This is a permanent position based from our corporate head office on Portage Avenue, working Monday to Friday with occasional travel to our other branches.

Working closely with the branch management team, our COO oversees all areas of lending, operations and administration for our credit union.  We are seeking a self-motivated individual to mentor and lead our teams by working closely with our members, our branch staff and within our communities.  As the BACU Chief Operating Officer, your focus is to ensure our sales staff align to our corporate objectives.

Under broad managerial direction, the Chief Operating Officer:

  • Oversees a network of three branches, three branch managers and head office administrative support team
  • Provides consultative support to the CEO and other senior staff members in the development of the credit union’s strategies, pricing policies and administrative procedures
  • Provides leadership and expertise in the creation and delivery of products and services
  • Mentors BACU staff in the areas of employee development and performance management
  • Leads existing lending staff in the delivery of small business lending requests and may be called to manage select commercial member relationships
  • Oversees the lending teams’ management of the day to day consumer lending portfolio, delinquency and overdraft management
  • Aligns sales teams to corporate goal and strategies

The Person

As the ideal candidate, you have a minimum of five years of management experience working within a financial institution, are very well versed in lending (including small business) and have experience creating and leading change.  You are a self-motivated individual who thrives on making a difference for your staff and with members.  You are a proven manager with strong leadership capabilities.  You love ensuring your members’ and staff receive a high level of service each and every day.

What do we offer?

At BACU, we offer competitive compensation, a great pension plan, comprehensive benefits, a variable compensation plan and a wonderful work environment where each team member has a chance to make a difference.

Why not contact us to see why your goals may be in line with ours.

Applicants are invited to submit their cover letter and resume in confidence to mtrudeau@bacumail.ca by Tuesday June 4, 2019. Please indicate salary expectations within your cover letter.

We appreciate the interest of all applicants, however, only candidates selected for an interview will be contacted.

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MANAGER, MEMBER SERVICES – STEINBACH CREDIT UNION

Posting Number: 19-0098
Closing Date: June 2, 2019
Reporting To: Branch Manager
Location: Linden Ridge Branch
Hours of Work: Full-time position; requires a rotation of Thursday evenings and Saturdays

Job Purpose:

As the Manager, Member Services you will be responsible for implementing operational plans, delivering business results, leading a team and ensuring compliance in the areas of member service activities and applicable security procedures.

Specific Responsibilities:

  • Ensure understanding of corporate vision and strategy and partner effectively with others to develop and execute on operational plans
  • Achieve targets by ensuring staff members are trained, scheduled, coached, informed and empowered to use needs based selling techniques
  • Review and communicate relevant metrics to show progress towards agreed upon goals and targets
  • Develop, maintain and model a thorough knowledge of credit union policies, procedures and corporate values
  • Ensure change leaders are supported with communication, action and resources
  • Partner with others across the organization to maintain clear lines of communication, meet service level agreements and achieve individual and organizational goals
  • Provide day to day leadership to the Member Services team, fostering a strong team environment
  • Establish work plans and schedules to ensure service delivery is provided within prescribed service level requirements
  • Provide direction and/or authorization for transactions that are outside of Member Services staff’s discretionary limits
  • Review reporting and metrics to identify issues early and take required action
  • Actively seek out opportunities to engage the team in finding efficiencies within the Member Services department
  • Participate in the development of departmental budgets and operational plans
  • Ensure Member Services staff adhere to established security procedures
  • Stay abreast of trends and issues that may have functional or branch impact
  • Actively participate in professional development courses, conferences and learning activities

Qualifications:

  • Grade 12 diploma, plus 2 years of post-secondary education
  • 4 to 6 years of job related experience, or an equivalent combination of education and experience
  • Knowledge of Credit Union/Financial Institution operations
  • Operational planning experience
  • Change management/communication experience

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of June 2, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MANAGER, LOSS PREVENTION – STEINBACH CREDIT UNION

Posting Number: 19-0107
Closing Date: June 24, 2019
Reporting To: Chief Risk Officer (CRO)
Location: Winnipeg or Steinbach, travel will be required

Job Purpose:

As the Manager, Loss Prevention you will be responsible for implementing operational plans, delivering business results, leading a team and ensuring strong controls and sound collection processes exist and are implemented to minimize credit losses for SCU.

Specific Responsibilities:

  • Review and communicate relevant metrics (ex. delinquency reports, audit results, etc.) to show progress towards agreed upon goals and targets; take action or escalate issues as required
  • Establish and manage control procedures and best practices for the Loss Prevention Department to resolve accounts assigned to collections, skip tracing, bankruptcy, consumer proposals and foreclosures, etc.
  • Participate in legal proceedings on behalf of SCU where required (ex. depositions, examination for discovery, farm mediation, small claims court, etc.
  • Provide day to day leadership to the Loss Prevention team (including staffing decisions, monthly coaching, employee development and performance management)
  • Establish work plans, workflows and schedules to ensure service delivery is provided within prescribed service level requirements; complying with all SCU policies, procedures and best practices
  • Resolve service related issues as required, escalating those outside of authority level or scope of influence; may require coordination of effort across departments
  • Develop and maintain strong working relationships with Consumer Lenders, Commercial Account Managers, Consumer and Commercial Lending Managers, and Loan Administration Managers through effective communication of collection issues and workout opportunities, training and development opportunities and advice and support as needed
  • Engage and manage external third party relationships as needed (ex. real estate agents, law enforcement, property managers, solicitors, trustees, bailiffs, etc.)
  • Drive collection of written off loan accounts within established timelines while controlling the collection of other fee revenues and minimizing operational expenses
  • Assist with establishing loss provisioning recommendations and the delinquency allowance for presentation to ELT and the Board
  • Ensure internal and external reporting requirements are met (ex. auditors, CMHC, etc.)
  • Stay abreast of trends and issues that may have functional or branch impact; attend industry-related events as a representative of SCU for the purposes of reinforcing and/or establishing new relationships
  • Actively participate in Loss Prevention team meetings, Risk group meetings and cross departmental meetings

Qualifications:

  • Bachelor’s degree and 4-6 years of job related experience, or an equivalent combination of education and experience
  • Strong critical thinking skills are essential
  • Knowledge of credit union/FI operations considered an asset
  • Demonstrated knowledge of credit and collections best practices and legal proceedings
  • Certified Financial Collections Professional (CFCP) designation considered an asset

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of June 23, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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ACCOUNTANT – ENTEGRA CREDIT UNION

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position:

Reporting to the Controller, the Accountant is responsible for providing value-added information and analysis to assist the Controller and management in their decision making process for managing the day to day and long term business needs of the Credit Union. This includes responsibility for account reconciliation, journal entry preparation and posting, and assisting in the completion of month-end duties. The Accountant is the primary internal contact for banking system administration duties and works with the banking system vendor to resolve outstanding deficiencies or projects. This position is responsible for monitoring the foreign exchange position and executing trades within approved limits as well as preparing supporting documents for yearend closing, including financial statements and audit working papers.

The Person:

You are looking for a career that offers continuous growth and development. As part of Entegra’s accounting team you can demonstrate strong problem solving and analytical skills and have sound written and verbal communication skills. You display consistent performance while exhibiting good time management priority setting skills and you have a thorough understanding of accounting policies and procedures. You have a post-secondary degree or diploma in an accounting related field and have one to two years’ experience in a credit union or a similar accounting environment. You have an advanced knowledge in a Windows and Microsoft Office based environment. Previous DNA banking software and Microsoft Dynamics Great Plains experience would be considered an asset.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.

Those interested in applying are asked to submit a resume and cover letter by Friday May 31, 2019 and referencing posting number 2019-09 to:

Human Resources Department
Entegra Credit Union
2nd Floor – 540 St. Anne’s Road
Winnipeg, MB R2M 5R7

HR@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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PEOPLE SOLUTIONS ANALYST – ASSINIBOINE CREDIT UNION

Status:  18 Month Term
Location:  200 Main Street Winnipeg, MB

The opportunity: 

Our People Solutions team is looking for an individual with a passion for data and analytics, and HRIS solutions to join us for an 18 month term as a People Solutions Analyst.  The Analyst conducts research and data analysis in the creation of effective and efficient human resources systems and programs, completes compensation surveys, market research and provides effective tracking and reporting systems in support of the programs and People Solutions projects and initiatives.

What you’ll do each day:

  • Lead all activities relating to the research, compilation and analysis for on-going Management, and Committee & Board reporting ensuring People Solutions data and measurements are accurately represented.
  • Conduct analysis on People Solutions business issues (staffing, retention, talent management, compensation, diversity etc.) by gathering and analyzing data from multiple sources/systems.
  • Provide comprehensive HRIS support encompassing needs analysis, problem solving, and report writing/generation/maintenance.
  • Complete the bi-weekly payroll review and provides back up to all payroll and benefit activities including supporting year-end processing.
  • Lead the annual merit and variable process including project planning, completing calculations, auditing, and communication.
  • Provide analyst support to project teams as required.

Your experience and qualifications:

  • Achievement of a Business Degree, plus three years of direct job related experience or an equivalent combination of education and experience.
  • Proven experience with human resources information systems, report writers, Microsoft Office, including advanced Excel skills.

Additional requirements:

  • Advanced analytical and problem solving skills
  • Strong time management, multi-tasking and organizational skills
  • Strong ability to build effective working relationships with all levels
  • Disciplined self-starter working both independently and as part of a team
  • Critical thinker who analyzes information and uses logic to address issues, problems and challenges

Who we are:

As one of Manitoba’s Top Employers (2019), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. Please submit your resume and cover letter at ACUcareers.ca by May 28, 2019. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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WEBSITE DEVELOPER – CAMBRIAN CREDIT UNION

Cambrian Credit Union is searching for an experienced Website Developer who is able to create and code visually appealing sites that feature user-friendly design and clear navigation.  Reporting to the VP, Marketing Communications this newly created role will play an integral role in translating our business needs into user-friendly functions that will expand our websites’ usability and engagement.  The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to design, develop, and maintain our next generation websites and web tools.

As the Website Developer, you will:

  • Work with members of the Marketing team and the Information Systems team to implement and manage/maintain website best practices in terms of security, navigation, usability, design, presentation, analytics, content, lead generation, and SEO/SEM.
  • Serve as web designer to create graphics and code that adhere to our style and brand identity, using your in-depth knowledge and experience with HTML5, CSS, and javascript coding.
  • Manage and perform daily website operations, working with vendors and technical staff to ensure integration. Update existing applications to meet the security and functionality standards as outlined in the company’s policies.
  • Monitor website activities and perform website quality testing and content maintenance, identifying and resolving issues. Implement and manage testing tools that monitor the ongoing performance of the Cambrian’s websites.
  • Manage product development for the design, development, maintenance and resource requirements for website pages, tools, calculators, widgets, etc.
  • Ensure compliance with all Information Technology policies, procedures, and best practice to ensure a high level of security, mitigating website vulnerabilities at all times.
  • Skill in database design and development to support web application back ends and web project management.
  • Knowledge of web design and development specialty areas to ensure websites reflect the most up to date information and reflect current user-experience best practices.
  • Assist in development, implementation and evaluation of search marketing campaigns (SEO & SEM) and online display ad campaigns that meet or exceed marketing targets.
  • Measure the effectiveness of Cambrian’s digital strategies though Google Analytics and other measurement tools.
  • Stay on top of emerging website trends and platforms, business applications and industry adoption.

What this role requires of you:

  • Post Secondary education in Technology, Business, Marketing, Advertising or Communications, or similar field.
  • Minimum 5 years of web developer experience with at least 2 focused on creating, managing and integrating social, mobile and digital marketing strategies within a corporate/business setting.
  • Experience with content management platforms required. Sitefinity experience a strong asset.
  • Experience with programming frameworks & languages including ASP.NET, javascript, Cascading Style Sheets (CSS) and HTML5.
  • Experience with JIRA and Confluence would be considered an asset.
  • Working understanding of consumer segmentation and profiling an asset.
  • Previous retail financial services experience an asset.
  • Excellent interpersonal, project management, and organizational skills.
  • Strategic, professional, solutions-oriented approach.
  • Solid graphic design skills – web pages, digital advertisements, etc.
  • Able to work in an environment with specific standards, rules and procedures.
  • Ability to work independently and as part of a team.
  • Advance software skills in a PC environment, including Microsoft Office.
  • Proficient in the necessary digital marketing and communications software needed to perform duties (i.e. HTML, Creative Suite, and Ignite).

What we offer you in return:

Competitive salary, career progression and professional development, community involvement opportunities and comprehensive benefits package including a pension plan. This position is located at Cambrian’s Head Office on Broadway Avenue in Winnipeg.

How to apply:

Please submit your application to www.hr.cambrian.mb.ca .  Your resume and cover letter must clearly illustrate how you meet these qualifications.

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MEMBER SERVICES SUPERVISOR – ENTEGRA CREDIT UNION

12 Month Term Position
Location: 1105 Gateway Road

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position:

Reporting to the Branch Manager, The Member Services Supervisor is responsible for supporting service excellence to Entegra Credit Union members through the direct supervision, motivation for the branch deposit staff. This position is also responsible for responding to financial inquiries of members and non-members by cross-selling and referral of Entegra’s products and services. In addition, this position organizes, schedules and monitors member service activities to ensure for the provision of maximum service levels and the smooth flow of work, as well as participates in the recruitment of new member services staff. This position is responsible for monitoring branch cash flow and maintaining adequate levels of cash, maintaining joint custody of combinations, treasury cash, and other negotiable items and provides overrides as needed. Employee development is extremely important to Entegra Credit Union and therefore this position is responsible for the development of the frontline team (deposit & member services representatives) through their dedication, leadership, training and coaching of the branch deposit staff.

The Person:

As part of Entegra’s branch deposit team, you are ready to build and maintain a high profile within the community. Successful candidate will hold a Grade 12 diploma with a minimum of three (3) years of deposit related credit union experience. Preference will be given to those candidates that have post-secondary education and have previous experience in a supervisory. You are technically proficient in both Windows and the Microsoft Office Suite. Previous experience working within in the DNA banking system software would be considered an asset. You bring a professional attitude, organization and a strong work ethic to this team environment. Knowledge and experience selling and cross-selling deposit products and services would be considered an asset.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.

Those interested in applying are asked to submit a resume and cover letter by Thursday May 23, 2019 and referencing posting number
2019-10 to:

Human Resources Department
Entegra Credit Union
2nd Floor – 540 St. Anne’s Road
Winnipeg, MB R2M 5R7

HR@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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COMPLIANCE OFFICER I – STEINBACH CREDIT UNION

Posting Number:  19-0087
Closing Date: May 26, 2019
Reporting To: Manager, Compliance
Location: Winnipeg or Steinbach Branch
Hours of Work: Full Time, Monday – Friday

Job Purpose:

As the Compliance Officer I, provides detailed analysis and reviews of all Large Cash Transactions (LCTs) and provides support to the Compliance Officer II in relation to ensuring all organizational financial transactions adhere to policies and guidelines set forth by provincial and federal regulatory bodies.

Specific Responsibilities:

  • Review, analyze and process Large Cash Transaction Reports to FINTRAC
  • Support frontline teams through feedback, follow-up and department training sessions
  • Utilizing AML software to acknowledge watch list, review potential bulletins and notify applicable departments of fraud/money laundering activity and participating in the investigation process when necessary
  • Updating Fraud/AML software with new information acquired from sources such as the United Nations and FINTRAC websites
  • Updating and maintaining departmental reports for tracking and record- keeping, submitting to appropriate entities when necessary
  • Maintaining of department manuals with current guidance/legislation
  • Maintaining knowledge and adhering to credit union policies/procedures and all other legislative requirements in the areas of risk management, security and fraud prevention
  • Applying best practices and identifying areas for improvement

Qualifications:

  • Grade 12 diploma plus one year of formal business-related education or equivalent
  • 2 to 4 years of financial services industry related experience, or an equivalent combination of education and experience
  • Basic knowledge of regulatory requirements and legislation would be considered an asset
  • Basic knowledge of compliance policies, procedures and practices
  • Basic understanding of credit union operations
  • Demonstrated analytical and decision-making skills
  • Demonstrated prioritization, organization/ time management skills

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of May 26, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER SOLUTIONS CENTRE REPRESENTATIVE – CROSSTOWN CIVIC CREDIT UNION

With Crosstown Civic CU’s continued growth and success, we are excited to be launching our new Member Solutions Centre. As a result, we are recruiting for a Member Solutions Centre Representative (MSCR) located at our Corporate Office at 171 Donald. Reporting to the MSC Manager, the Member Solutions Centre Representative (MSCR) is a member-focused Brand Ambassador that creates a positive and professional first impression to our membership.

Responsibilities:

  • Respond to inquiries and/or issues via mail, email, online chat and over the telephone by providing financial solutions through the full range of products and services to support member needs as well as offering online support.
  • Demonstrate proficiency in both AcceleRate Financial (AF) and CCCU product and service offerings to effectively communicate their features and benefits
  • Strengthen member relationships through the resolution of member complaints and concerns, referring to the Team Leader or branch with supporting documentation as required.
  • Demonstrate proficiency in AcceleRate Financial (AF) and CCCU product and service offerings to effectively communicate their features and benefits
  • Contribute to the growth and retention of member relationships by identify sales and referral opportunities that align with member needs
  • Cross-sell all credit union products; solicit new members; foster business development through service excellence and product knowledge

Ideal Candidate:

The Member Solutions Centre Representative (MSCR) will possess a minimum of 1 year previous experience in customer/member service role, preferably in financial services along with strong communication, negotiating, decision-making, problem solving skills. Experience working in a virtual environment is preferred, and a grade 12 diploma is required. The successful candidate must be flexible with their work hours.

MSC Hours of Operation are: Monday to Friday 8:00 am to 6:00 pm and Saturdays from 9:00 am to 3:00 pm.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at www.crosstowncivic.mb.ca/contact/careers. This competition closes on May 21, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind.  Crosstown Civic Credit Union currently operates a network including a Corporate Office, nine Winnipeg branch locations, a Commercial department and a virtual Division, Accelerate Financial.

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LOANS SUPPORT CLERK – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 201 – 205 Provencher Boulevard, Winnipeg

Responsibilities

Key responsibilities consist of:

  • Providing administrative support relating to Personal Property Registry, Land Titles, mortgage renewals, loan payouts,
    insurance policies, file closures
  • Preparing documents for commercial and agricultural loan files
  • Providing administrative support to the credit team and loans portfolio
  • Preparing various reports
  • Any other administrative task as assigned.

Ability to communicate in both French and English, written and verbal, is required.

Closing date for applications: May 31, 2019

For further information and to apply: www.caisse.biz/en/careers/

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TELLER – STEINBACH CREDIT UNION

Posting Number: 19-0101
Closing Date: June 2, 2019
Location: Linden Ridge Branch
Hours of Work: 2 part-time permanent position; requires availability for Thursday evenings and Saturdays

Job Purpose:

As a Teller, you will provide a variety of routine cash related services to members with accuracy and courtesy. Listen and recognize member needs and promote and cross-sell credit union services to members or potential members.

Specific Responsibilities:

  • Provide over the counter deposit services such as accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments and selling travelers cheques & money orders
  • List and balance outgoing cheques and balance all transactions daily within established timeframes
  • Recognize member needs and promote and cross-sell credit union deposit services to members by explaining basic credit union products and services, answering basic questions and referring more complex requests for information and assistance to appropriate branch staff

Qualifications:

  • A grade 12 diploma, plus 1 to 3 years of cash related and customer service related experience or an equivalent combination of education and experience
  • Sales experience
  • Excellent customer service, communication, problem solving and interpersonal skills
  • Computer proficiency and numerical skills
  • Credit union experience & bilingualism are both assets

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of June 2, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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TELLER – STEINBACH CREDIT UNION

Posting Number: 19-0105
Closing Date: June 16, 2019
Location: Lagimodiere Branch
Hours of Work: Part-time Term (up to 12 months); requires availability for Thursday evenings and Saturdays

Job Purpose:

As a Teller, you will provide a variety of routine cash related services to members with accuracy and courtesy. Listen and recognize member needs and promote and cross-sell credit union services to members or potential members.

Specific Responsibilities:

  • Provide over the counter deposit services such as accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments and selling travelers cheques & money orders
  • List and balance outgoing cheques and balance all transactions daily within established timeframes
  • Recognize member needs and promote and cross-sell credit union deposit services to members by explaining basic credit union products and services, answering basic questions and referring more complex requests for information and assistance to appropriate branch staff

Qualifications:

  • A grade 12 diploma, plus 1 to 3 years of cash related and customer service related experience or an equivalent combination of education and experience
  • Sales experience
  • Excellent customer service, communication, problem solving and interpersonal skills
  • Computer proficiency and numerical skills
  • Credit union experience & bilingualism are both assets

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of June 16, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE – STEINBACH CREDIT UNION

Closing Date: May 26, 2019
Reporting To: Manager, Member Services
Location: Lagimodiere Branch
Hours of Work: Casual Permanent position; requires a rotation of Thursday evenings and Saturdays

Job Purpose:

As a Member Service Representative you will promote deposit products and services to our members and potential members through needs based selling.  You will respond to member inquiries, analyze their needs and assist our members and potential members to find the product or service which best meet those needs.

Specific Responsibilities:

  • Provide courteous service, assist members with financial inquiries, and promote credit union products and services to members
  • Assist members at the front counter on a variety of products and services including, but not limited to: money orders, safety deposit box rental and access, certified cheques, stop payments, travel insurance, cheque orders, ATM cards, CU by Phone, Member Direct, MasterCard and Visa, direct deposit, term deposits and address changes
  • Advise SCU members and prospective members on SCU accounts, registered products, business accounts and estates

Qualifications:

  • A grade 12 diploma with 2 years of post secondary education (i.e. Business Administration diploma), plus 1 to 3 years of job related experience, or an equivalent combination of education and experience
  • Sales experience
  • Demonstrates excellent customer service, communication, problem solving and interpersonal skills
  • Proficient with Microsoft Word and Excel
  • Credit union experience & bilingualism are both assets

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of May 26, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE – CARPATHIA CREDIT UNION

Flexible to work in any branch in Winnipeg. The Member Service Representative (MSR) is willing to work in multiple locations within the Monday to Saturday workweek. The MSR must be fluent in English both verbal and written.  

 The opportunity:

As an MSR, you play an important role in identifying and meeting member needs by delivering excellent service, giving advice and building relationships.

What you’ll do each day:

  • Provide a broad range of face-to-face services to members including (but not limited to) processing deposits, withdrawals, loan and utility payments, money orders, cheque cashing;
  • Build relationships with existing and new members, seeking opportunities that are the best fit for the individual needs of each member;
  • Identify opportunities to meet member needs beyond their original request, and refer those members to other specialists within the credit union as needed; and
  • Contribute to overall business development through excellent service, product knowledge and quality referrals.

Your experience and qualifications:

  • Minimum grade 12 diploma
  • Strong customer sales and service skills
  • Outgoing personality with strong interpersonal and relationship building skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong oral and written communication skills
  • Proficient with computer applications, programs

Who we are:

Carpathia Credit Union is a member-owned financial institution with almost $500 million in assets, over 65 employees and five branches in Winnipeg. We have been in business for 80 years. That is more than enough experience to know that happy employees make for happy members!

Closing Date: Friday, June 7th, 2019

We thank all candidates for their interest; however only those considered for an interview will be contacted. Those interested in applying for this position are asked to email a resume and cover letter to:

Brandeis Orr-Smallwood
Manager, Member Services
borr@carpathiacu.mb.ca

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba:
At one of 3 Winnipeg branches: 205 Provencher Boulevard, 36 Lakewood Boulevard, 875 Dakota Street

Responsibilities

Key responsibilities are providing courteous efficient service at the front counter, receiving and processing member transactions, assisting members with financial inquiries and promoting the Caisse’s financial products and services.

Ability to communicate in both French and English, written and verbal, is required

No Closing Date

For further information and to apply: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time and term

Work Location in Manitoba: Ste. Agathe
The candidate will be assigned to another Caisse branch after a 4 month period

Responsibilities

Key responsibilities are providing courteous efficient service at the front counter, receiving and processing member transactions, assisting members with financial inquiries and promoting the Caisse’s financial products and services.

Ability to communicate in both French and English, written and verbal, is required

Closing date: June 10, 2019

For further information and to apply: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 100-205 Provencher Boulevard, Winnipeg

Responsibilities

The Member Service Representative receives and processes member transactions, manages and reconciles daily cash holdings
while promoting a range of financial products and services offered by the Caisse.

Ability to communicate in both French and English (written and verbal) is required

For more details: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE – NIVERVILLE CREDIT UNION

Status:  Part Time

Niverville Credit Union, with branches in Niverville, Landmark and Steinbach serves over 8,100 members throughout Southeastern Manitoba and has approximately $330 million in assets under administration. We have a staff compliment of over 40 employees spread over 3 Branches.

We are currently recruiting for a Part Time Student Member Service Representative for our Niverville Branch with the expectation of floating to the other branches on business needs.  Availability to work on Saturdays is required.

OVERVIEW

Reporting to the Supervisor, Member Services, the Student Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.

KEY COMPONTENTS

  • Providing transactional service to members with accuracy, open and closing of memberships and handling cash
  • Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals. Contributing to the achievement of branch sales and service targets and marketing plans.
  • Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

EDUCATION & EXPERIENCE

The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are also required.

We thank all candidates for their interest; however only those considered for an interview will be contacted. Those interested in applying for this position are asked to submit a resume and cover letter by May 24, 2019 to:

Christina Abolade
Supervisor, Member Services
Niverville Credit Union
62 Main Street, Box 430
Niverville MB R0A 1E0
Email: Christina.abolade@nivervillecu.mb.ca

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