CAREERS
Last Update: March 26, 2025
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About Credit Union Central of Manitoba
Credit Union of Manitoba (CUCM) is the trade association and service provider for the province’s 15 autonomous credit unions. CUCM’s purpose is to provide strategic leadership for credit unions, and to deliver high-value solutions that help each credit union achieve its vision.
The Role
Reporting to the Vice President, Lending & Compliance, the incumbent plays a lead role managing all aspects of system credit, risk management, and loan adjudication while serving the growth and competitive needs of credit unions. As the Manager, System Credit, your role will encompass the following:
Form part of the system credit committee, responsible for managing system credit risk.
Provide input to strategies that support the Lending Services, Compliance, and Manual Departments business goals and objectives.
Provide consulting services to credit unions lending personnel and, where necessary, meet with Central’s legal counsel to discuss options.
Play a critical role in delivery of lending conferences and workshops.
Demonstrate loan portfolio management and risk mitigation for complex credit applications.
Provide input into Lending Services components of CUCM Enterprise Risk Management program.
Review and make recommendations to Model Loan Policy and credit union lending policies.
Develop industry resources to be available to credit union lending staff and keep apprised of all industry and market developments.
Communicate with all lending relationships inclusive of industry partners, credit union personnel, Deposit Guarantee Corporation of Manitoba, and other internal/external stakeholders.
Make recommendations to process improvements in Lending Services
The Person
You bring strong relationship building skills, sound analysis and decision-making competencies and have a thorough knowledge of legislation pertaining to lending and of the commercial/agricultural marketplace. You are a strong communicator. You are an expert negotiator with strong interpersonal skills with ability to diplomatically manage and attempt to reconcile conflicting demands and viewpoints, combined with personable and effective client management skills.
You a natural collaborator; driven by the challenge of change, with the ability to adapt your focus or approach based on what the situation requires. You are technologically savvy and up to date with technological developments as it relates to financial services.
Education & Experience
Your background includes a minimum of 5 years’ experience working in a similar capacity with a focus on Commercial Credit Adjudication. Experience with Agriculture Lending would be of benefit. Education equivalent to completion of three- or four-year bachelor’s degree, ideally in commerce or business administration, or related experience is required.
The Company
We offer an excellent total compensation and benefits package including an incentive pay program, an extensive community service program, training and development opportunities, and a work environment that engages and enables our employees to serve our members. The salary will relate to qualifications and experience.
We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.
Our office is located in downtown Winnipeg close to the Canada Life Centre. In the current environment, employees have the ability to work from home.
Credit Union Central of Manitoba (CUCM) is the trade association for Manitoba’s credit unions and as such manages liquidity reserves, monitors credit granting procedures and provides trade services in areas such as corporate governance, government relations, representation, and advocacy. CUCM also provides human resources services, research, communications, planning, lending, compliance, and risk management services to credit unions. Manitoba credit unions jointly own CUCM and it is financed through assessments and fee income derived through its operations.
CUCM welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
The salary will relate to qualifications and experience. The annual base salary range for this position is $111,000-$141,000.
Closing Date: Open until filled
To apply, please go directly to : https://cucm.applicantpro.com/jobs/3647956
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The Opportunity:
Reporting to the Branch Manager, the Financial Account Manager (FAM)’s key role is advice and service delivery. They are primarily the first contact for members and contribute to the building and retaining of member relationships through delivering seamless member service and advice to each member. FAM will build member relationships that add value and contribute positively to the credit union’s profitability by ensuring that the member’s needs are met as well as identifying and referring opportunities to other team members or specialists within the credit union.
What you’ll do each day:
Proactively develop, nurture, retain and grow member relationships by identifying and ensuring their needs are met and that the relationship contributes positively to the credit union.
Promote and provide advice on a full range of products and services: new memberships, consumer loans, line of credits, small business loans, mortgages, deposit and investment products, credit cards and estates.
Explain to all members the terms and conditions of any credit, deposit or investment product being presented and ensuring that they are consistent with the member’s needs and risk tolerance.
Provide investment advice and/or refer qualified prospects to specialists within the credit union or partner organizations.
Meet personal business targets, playing a key role in the development of strategies to facilitate goal attainment.
Your experience and qualifications:
This position requires a self-starter who thrives in working in a team environment with a common goal/purpose. The competencies of this position are typically required through 3-5 years in a financial institution or an equivalent combination of both education and experience.
Providing advice and service to members/customers
Ability to create and adjudication credit applications
Proven experience in lending and Investments
Negotiation
Basic accounting
Excellent knowledge of Credit Union products and services, policies and procedures
Who we are:
As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. Choosing to work at ACU means that you’ll be working for an organization that…
puts people, planet and prosperity first,
values diversity and inclusion,
is focused on social and environmental responsibility,
supports employees through training programs and long-term career development,
offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Please submit your application by Monday, April 7, 2025. We thank everyone who applies but only candidates selected for an interview will be contacted. Free parking available.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. -
The Opportunity:
Reporting to the Branch Manager, the Financial Account Manager (FAM)’s key role is advice and service delivery. They are primarily the first contact for members and contribute to the building and retaining of member relationships through delivering seamless member service and advice to each member. FAM will build member relationships that add value and contribute positively to the credit union’s profitability by ensuring that the member’s needs are met as well as identifying and referring opportunities to other team members or specialists within the credit union.
What you’ll do each day:
Proactively develop, nurture, retain and grow member relationships by identifying and ensuring their needs are met and that the relationship contributes positively to the credit union.
Promote and provide advice on a full range of products and services: new memberships, consumer loans, line of credits, small business loans, mortgages, deposit and investment products, credit cards and estates.
Explain to all members the terms and conditions of any credit, deposit or investment product being presented and ensuring that they are consistent with the member’s needs and risk tolerance.
Provide investment advice and/or refer qualified prospects to specialists within the credit union or partner organizations.
Meet personal business targets, playing a key role in the development of strategies to facilitate goal attainment.
Your experience and qualifications:
This position requires a self-starter who thrives in working in a team environment with a common goal/purpose. The competencies of this position are typically required through 3-5 years in a financial institution or an equivalent combination of both education and experience.
Providing advice and service to members/customers
Ability to create and adjudication credit applications
Proven experience in lending and Investments
Negotiation
Basic accounting
Excellent knowledge of Credit Union products and services, policies and procedures
Who we are:
As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. Choosing to work at ACU means that you’ll be working for an organization that…
puts people, planet and prosperity first,
values diversity and inclusion,
is focused on social and environmental responsibility,
supports employees through training programs and long-term career development,
offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Please submit your application by Monday, April 7, 2025. We thank everyone who applies but only candidates selected for an interview will be contacted.
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Position Summary
As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.
Cambrian Credit Union is seeking a Financial Advisor to join our dynamic Wealth Management Team.
The Financial Advisor is responsible for managing & growing an assigned portfolio of valued Aviso Wealth investors, offering full suite of NEI Investment solutions, while delivering customized advice. Through the creation and delivery of financial strategy tailored to member unique financial journey, deliver a meaningful member experience through both video and in person meeting channels. Working in close collaboration, primarily with Cambrian retail branch teams, the Financial Advisor will focus on external asset consolidation of existing members and to deliver comprehensive advice with ongoing service.
In the role of Financial Advisor, you will:
Utilize a consultative approach and effectively incorporate use of planning tools (Conquest Planning) to develop plans and recommendations to meet the member investing and retirement planning goals based on a focused holistic interview.
Manage and grow an assigned portfolio of valued members (household investment portfolios $50,000-$350,000); develop methods and processes to ensure members are contacted on a regular basis; ensure strategy aligns to unique life stage and risk profile of the member; make recommendations on adjustments to portfolio, as required; and drive asset consolidation among members by helping members implement the recommended plan within Cambrian’s wealth management products. Develop external business referral sources through networking, marketing, and your centers of influence, and Cambrian’s Salesforce marketing cloud.
Focus on business development; successfully build collaborative working relationships with retail and digital branches and small business staff to identify current and potential members with investment and planning needs; identify and assist in developing opportunities for retail banking products and services with Cambrian’s partners. As identified, refer investment portfolios over the Financial Advisor thresholds to Senior Financial Advisor peers; in addition, promote and refer members to Aviso’s self-serve digital wealth solutions (Qtrade Guided Portfolio &/or Qtrade Direct Investing).
Maintain strong product knowledge within NEI preferred asset member owned solutions.
Keep up to date with the overall economic and financial environment, current events, market conditions, trends, and changes to legislation and product platforms in an area that is subject to frequent change. Provide expertise in dealing with valued clients, each with specific needs and circumstances requiring a unique financial analysis and plan to meet their short term and long-term financial requirements.
Provide leadership for the delivery of service excellence to member in all areas of their contact with Cambrian Credit Union.
Assist and support to the Vice-President, Wealth & Advisory Services as deemed necessary or as required (e.g. undertake tasks or duties as assigned).
Your Education & Experience:
Mutual fund license in good standing, holding IFIC or Canadian Securities Course, and holding either Certified Financial Planner or Personal Financial Planner designation or completion within 36 months of assuming the role.
Post-secondary degree, diploma or certificate in business, or equivalent business experience.
Proven performer within a financial retail sales environment with a minimum of three years direct selling experience.
Thorough understanding of the various personal financial planning theories and standard asset allocation practices with practical knowledge of the various financial products and investment markets accessible to an investor.
Working knowledge of Salesforce considered an asset.
Critical thinker who analyzes information and uses logic to address issues, problems and challenges.
Ability to work well in an environment with multiple and often changing priorities
Our Environment & Total Compensation
Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:
A hybrid work environment with the use of advanced technology
Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen
Defined Contribution Pension Plan – matched at 6%
Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP
Paid sick days, Paid emergency Absent days
Customized training, career development planning, and structured onboarding
Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards
Annual Performance appraisals and merit increase reviews
How to apply:
Please submit your application online (https://www.cambrian.mb.ca/careers) by April 4, 2025. Your resume and cover letter must clearly illustrate how you meet these qualifications.
Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.
Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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Posting Number: ASSOC002980
Closing Date: April 02, 2025
Location: Winnipeg or Steinbach
Hours of Work: Full-Time
Build a rewarding career with Steinbach Credit Union
Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top ten in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.
Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.
An exciting opportunity awaits!
We currently have an opportunity for the Associate Account Manager, Business Sales and Service to join our Corporate Sales team. As the Associate Account Manager, Business Sales and Service, you will seek to assist a group of Business Sales and Service Account Managers (BSS), to grow the corporate loan portfolio by providing exceptional service to both existing and potential members through promotion and sales of commercial/agricultural lending products and services aimed at the acquisition, maintenance and expansion of businesses and commercial/agricultural property.
Specific Responsibilities
Build and strengthen member relationships by identifying to the Account Manager BSS, member needs and appropriate products and services, referring when necessary
Assess credit worthiness via credit investigations, financial analysis, security inspections and searches as required
Process loan applications on behalf of the Account Manager, BSS, for members accurately and efficiently.
Maintain thorough knowledge of and adhere to credit union policies and procedures in the areas of lending, risk management, security and fraud prevention
Differentiate between credit union and competitor's products and services and use knowledge of member's financial condition to effectively position the value of SCU products and services
Leverage and increase growth and profit potential through service excellence, product knowledge and teamwork
Refer qualified prospects to specialists within the credit union, in conjunction with the BSS Account Manager
Apply best practices and identify areas for improvement
Qualifications
Grade 12 diploma, plus two years of formal business-related education or equivalent, plus 4 to 6 years of related experience or an equivalent combination of education and experience
Strong business acumen
Knowledge of financial accounting principles and lending policies and regulatory environments would be considered an asset
Familiarity with Risk Management principles
Software proficiency
Negotiation and persuasion skills
How we'll reward you
You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:
Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)
Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance
Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
Opportunities for professional development
Clothing allowance
Accessibility and inclusivity
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.
Closing Date: April 02, 2025
We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.
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Full Time Permanent Position
Location – Brandon
About the Credit Union
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.4 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
The Position
Deposit Service Representatives provide members with a variety of services related to the promotion and sale of cash and non-cash related deposit products and services with courtesy and accuracy. The successful candidate will respond to members and potential members inquiries, analyze needs, and assists members to utilize the product or service which best meets those needs. This role requires Credit Union Product and Service expertise as well as the requirement to act as a resource to Member Service Representatives in the branch.
The Person
The successful candidate will have a grade 12 diploma and 2 years job related experience, or an equivalent combination of education and experience. A commitment to member service must be evident with the ability to build and maintain relationships with members. The individual must possess excellent communication and interpersonal skills, as well as analytical and decision making abilities.
Compensation
Compensation for this position is $44,940 - $55,035 per annum. Fusion also offers a competitive benefits and pension package.
We appreciate all applications; however only those selected for an interview will be contacted.
Please submit your cover letter and resume including references in confidence by Friday, March 28, 2025 to hr@fusioncu.com
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IT SUPPORT TECHNICIAN:
Compass Credit Union believes that attracting, developing and retaining quality employees is crucial to our success. Compass has 2 Branches in Brandon, 1 in Erickson, Manitoba, an insurance company and assets of $230 million. We serve over 6,400 members and have a staff group of almost 40. Compass Credit Union has an opportunity for a successful individual to join our team.
THE POSITION:
Compass Credit Union is currently looking to fill the position of a permanent, 37.5 hours per week, full-time IT Support Technician. This position will report directly to The Manager of Accounting & Technology. This opportunity will provide valuable hands-on experience in IT support and contribute to critical projects within our organization.
KEY RESPONSIBILITY AREAS:
Respond to daily end user support requests for hardware and software as well as the setting up hardware and software as needed
Organize and maintain IT inventory and deploy new equipment as required
Manage and track email and phone calls for IT issues and requests, providing timely resolutions via internal ticketing system
Endpoint Support: Troubleshoot and resolve software and hardware issues on endpoints like computers, laptops, and other devices to ensure operational efficiency
Infrastructure Maintenance: Assist in monitoring and maintaining the health and performance of our server and network infrastructure
Vendor Interaction: Collaborate with third-party vendors under supervision to provide support for third-party solutions
Analyze records and produce reports as needed within the organization
REQUIRED SKILLS AND QUALIFICATIONS:
Experience with a variety of software, hardware and applications
Strong analytical skills
Excellent member service skills in solving technical issues
Ability to work quickly under pressure
Great problem-solving skills
Communicate electronically and in person with staff, members, board of directors and vendors
Cybersecurity knowledge/training or willingness to enroll in
Valid Class 5 driver’s license as travel to various branches may be required
PREFERRED QUALIFICATIONS:
The ideal candidate will possess the minimum qualifications:
Grade 12 Diploma
Post secondary education in the Information Technology Field
If the minimum requirements are not met, a suitable combination of education and experience may be considered.
SALARY:
The position will be a salary grade 6 with an annual salary range of $44,940 -- $55,035 or $3,745 -- $4,586 monthly. Compass Credit Union also offers a comprehensive benefits package, a variable pay program and participation in a superannuation pension plan.
Please send resume and cover letter by Thursday, March 27th at 5:00 pm to:
Jamie Antonation
Manager of Accounting & Technology
Compass Credit Union
1016 Rosser Ave
Brandon, MB R7A 0L6
(204) 729-4825
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Posting Number: MEMBE002944
Closing Date: Open till filled
Location: Winnipeg
Hours of Work: Full-Time
Build a rewarding career with Steinbach Credit Union
SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.
Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.
An exciting opportunity awaits
We currently have an opportunity for a Member Contact Group Administrator to join our team in our Member Contact Centre Team. As the Member Contact Group Administrator you will seek to assist the Member Contact Group with delivering exceptional member service by providing on-going administrative support with a high level of accuracy and consistency.
Specific Responsibilities:
Deliver a needs-based style of service according to SCU’s service delivery model
Provide administrative support to the Member Contact Group and other departments including, but not limited to posting, document preparation, and distribution of faxes and inter-office mail
Process incoming wires in a timely manner for all branches
Follow up with members with regard to large US transactions and wire transfers as needed
Investigate member accounts to clarify questions and/or concerns brought forward by internal members
Maintain up to date knowledge of SCU’s products and services
Provide additional services as required
Qualifications:
Grade 12 Diploma, plus one to three years of job-related experience, or an equivalent combination of education and experience.
Proficient in computer skills
Attention to detail
Excellent written and verbal communication skills, interpersonal skills, time management/organizational skills, service skills and accuracy are necessary
Demonstrate excellent customer service, communication, problem solving and interpersonal skills
Credit union experience is an asset
How we'll reward you
You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $20.89 per hour based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:
Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)
Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance
Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
Opportunities for professional development
Clothing allowance
Accessibility and inclusivity
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.
Closing Date: Open till filled
We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.
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Posting Number: MEMBE002945\
Closing Date: Open till filled
Location: Winnipeg
Hours of Work: Full-Time
Build a rewarding career with Steinbach Credit Union
SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.
Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.
An exciting opportunity awaits
As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.
The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.
Specific Responsibilities:
Process member transactions and requests including, but not limited to transfers, account updates, loan payments, term deposits, cheque orders, and account closures
Build and strengthen member relationships by providing solid advice over the phone and through digital channels
Provide technical support to members on Internet Banking
Occasionally handle outbound calls to respond to e-mail or voice-mail or to assist other departments
Qualifications:
Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience
Proven ability to achieve or exceed sales goals
Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff
Demonstrated professionalism, excellent customer service and problem solving abilities
Proficiency with Microsoft Word and Excel
Credit Union/Financial Institution experience would be considered an asset
Bilingualism would be considered an asset
How we'll reward you
You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $22.79 per hour based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:
Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)
Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance
Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
Opportunities for professional development
Clothing allowance
Accessibility and inclusivity
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.
Closing Date: Open till filled
We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.
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Member Service Representative
Permanent Part-time, Lac du Bonnet
Starting salary - $19.00/hr
Why should you join our team?
At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.
At Access Credit Union, our values are straightforward:
Do good
Be better
Own it
Move forward
What will you be doing:
Our Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union. Our MSR’s are customer focused and committed to providing above and beyond experiences while serving our members.
Key Responsibilities:
Processing over the counter financial services in an efficient and professional manner, referring more complex issues to the appropriate person or department. Transactions may include deposits, withdrawals, loans and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange and cheque cashing.
Balancing transactions including ATM, night deposits and the cash drawer on a daily basis.
Resolving routine problems with member accounts and deposit instruments referred by members and other branch staff.
What do you need:
Grade 12 diploma or equivalent
Business Administration or other post-secondary education would be considered an asset
Minimum of 1-year previous experience in customer/member service role
Demonstrated desire to serve others in a friendly and professional manner
Are you ready to:
Be an ambassador for our brand, values and products
Ensure things get done efficiently
Go home each day feeling accomplished
Challenge the status quo
Build a career
Continue learning
If you are interested in this position, apply today at accesscu.ca/careers.
We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
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Full Time Permanent
Location – Roblin, Manitoba
This position requires the successful candidate to be fully in person in Roblin, MB. Roblin is located over four hours west of Winnipeg, MB.
Fusion Credit Union
The Credit Union:
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.5 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
The Position:
The Member Service Supervisor is responsible to supervise, motivate and develop member services staff. Ensure adequate cash supplies and adherence to security procedures.
Key Responsibility Areas:
Member Service Administration
Member Service
Sales, Marketing and Promotion
Employee Leadership
Professional Team
Education & Experience:
Grade 12 diploma
One to three years’ experience in the MSR position and/or experience in a financial institution.
Compensation:
Compensation for this position is $53,866 to $65,892 per annum. We also offer excellent benefits and a variable incentive pay program.
For a complete job description, please contact email address below. We appreciate all applications; however only those selected for an interview will be contacted.
Please email your resume and cover letter in confidence to:
Human Resources
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Compass Credit Union is currently looking for a candidate to fill the role of Member Service Representative Supervisor for a Full-Time Position at our Erickson Branch.
The Position
Reporting to the Branch Manager, the successful candidate will lead the Member Service Department, empowering and guiding our frontline team to maximize every referral and sales opportunity and to offer outstanding and professional service to both members and non-members alike.
Responsibilities include, but are not limited to, overseeing daily deposit activities, managing cash and non-cash transactions, handling member ATM, online, and card requests, responding to member inquiries, and analyzing their needs to recommend the most suitable products and services.
Duties also include, but are not limited to, opening member accounts: Personal, Business, Organizational, Corporate and Estate accounts, and completing registered account transactions and processing.
The Person:
As part of the team the successful candidate will work well under pressure, demonstrate attention to detail and excel in delivering exceptional member service. They will possess strong communication, organizational, problem solving and decision-making skills.
Experience/Education:
The successful applicant will possess a Grade 12 diploma with a minimum 2-3 years in member service and/or cash handling experience. 1-3 Years of related experience with direct supervisory and or previous Credit Union experience would be considered an asset. Applicants with a combination of other equivalent education and work experience may be considered.
The Credit Union
Compass Credit Union, formerly Crocus Credit Union and Erickson Credit Union, have two branches in Brandon, one in Erickson as well as a majority interest in an Insurance Agency.
Salary will be based on qualifications and experience.
Please send resume and covering letter, in confidence, by Monday April 14, 2025 to:
Monica Lambourne ACUIC, FCUIC, ABL, ACRML
Branch Manager
Compass Credit Union Limited
24 Main Street
P.O Box 100
Erickson, Manitoba R0J 0P0
E-monica.lambourne@compasscu.ca
careers@compasscu.ca