About Credit Unions & Co-Ops

Credit unions serve more communities than any other financial institution, giving Manitobans substantially better access to quality financial services and products.
In 61 of those communities, a credit union is the only financial institution in place to serve local residents and businesses.

What is a Credit Union?

What is a Credit Union?
Credit unions are financial co-operatives and, like all co-operatives, are owned and controlled by the people who use their services. These people are members, and they all own shares in the credit union. As shareholders, members of many credit unions share in the profits every year. (more…)

The Co-Operative Model

The Credit Union Difference

Credit unions are driven by both economic and social concerns. They are community-based organizations that care not only about the bottom line of their businesses, but also the needs of their members and the quality of life in their communities. (more…)

Credit Union History

The Origins of Co-operatives and Credit Unions
The story of co-operatives and credit unions began in Rochdale, England on December 21, 1844. The first co-operative, in Toad Lane, was created to supply wholesome, unadulterated food at reasonable prices to society members. (more…)

Why We’re Successful

Credit unions in Manitoba are successful for many reasons, but the number one reason is because they are different. With a credit union, you’re a member – not a number.

(more…)

The 7 International Co-operative Principles

The co-operative principles are guidelines by which co-operatives put their values into practice. (more…)

Credit Union Employee Giving and Community Service

Guided by the international co-operative principle of Concern for Community, Manitoba credit unions are strong supporters of a wide range of community organizations and events throughout the province.
(more…)

Find a Credit Union

There are 26 credit unions currently operating in Manitoba.

Locating the Nearest Branch or ATM

Map and/or list the locations of Canadian Credit Union branches and ATMs with the Branch & ATM locator.

Use the Mastercard/Cirrus locator to find ATMs around the world with the Mastercard/Cirrus locator.

Links to Credit Union & Co-Op Sites

Lost or stolen debit cards or MasterCard cards
No charge dial: 1-800 567-8111

(more…)

Links to Credit Union Internet Banking Sites

Manitoba Credit Union Internet Banking Sites

(more…)

Credit Union Careers

DIRECTOR, BRANCH SERVICES, EASTERN REGION – CAISSE FINANCIAL GROUP
MANAGER, LOSS PREVENTION – STEINBACH CREDIT UNION
MANAGER OF INFORMATION TECHNOLOGY – ACCESS CREDIT UNION
BUSINESS ANALYST – ASSINIBOINE CREDIT UNION
HUMAN RESOURCES COORDINATOR – CAISSE FINANCIAL GROUP
SYSTEM SUPPORT SPECIALIST – SUNOVA CREDIT UNION
WEBSITE DEVELOPER – CAMBRIAN CREDIT UNION
AG/COMMERCIAL LENDER – FUSION CREDIT UNION
FINANCIAL SERVICES ADVISOR (IN TRAINING – CAISSE FINANCIAL GROUP
SENIOR DATABASE ADMINISTRATOR – CAMBRIAN CREDIT UNION
LENDING ASSOCIATE – SUNOVA CREDIT UNION
TELLER – STEINBACH CREDIT UNION
MEMBER SERVICE REPRESENTATIVE I – WINNIPEG POLICE CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRSENTATIVE STUDENT – CAISSE FINANCIAL
GROUP

DIRECTOR, BRANCH SERVICES, EASTERN REGION – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: To be determined  Travel may be required to assigned Caisse branches in Winnipeg and Manitoba’s eastern region.

Responsibilities

Reporting to the Vice-President, Retail Member Services, the Director, Branch Services provides leadership and direction and ensures sound management of daily operations and activities of the Caisse’s branches. He or she develops and recommends policies and procedures and works closely with a team of Branch Managers committed to providing quality service and instilling a superior member experience culture. As well, he or she is accountable for sales and business development activities while ensuring that the Caisse’s profitability and growth objectives are met. Together with the Branch Managers, he or she also works to maintain the Caisse’s image and profile through business and community involvement.

Ability to communicate in both French and English, written and verbal, is required

Closing date for applications: June 21, 2019

For further information and to apply: www.caisse.biz/en/careers/

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MANAGER, LOSS PREVENTION – STEINBACH CREDIT UNION

Posting Number: 19-0107
Closing Date: June 24, 2019
Reporting To: Chief Risk Officer (CRO)
Location: Winnipeg or Steinbach, travel will be required

Job Purpose:

As the Manager, Loss Prevention you will be responsible for implementing operational plans, delivering business results, leading a team and ensuring strong controls and sound collection processes exist and are implemented to minimize credit losses for SCU.

Specific Responsibilities:

  • Review and communicate relevant metrics (ex. delinquency reports, audit results, etc.) to show progress towards agreed upon goals and targets; take action or escalate issues as required
  • Establish and manage control procedures and best practices for the Loss Prevention Department to resolve accounts assigned to collections, skip tracing, bankruptcy, consumer proposals and foreclosures, etc.
  • Participate in legal proceedings on behalf of SCU where required (ex. depositions, examination for discovery, farm mediation, small claims court, etc.
  • Provide day to day leadership to the Loss Prevention team (including staffing decisions, monthly coaching, employee development and performance management)
  • Establish work plans, workflows and schedules to ensure service delivery is provided within prescribed service level requirements; complying with all SCU policies, procedures and best practices
  • Resolve service related issues as required, escalating those outside of authority level or scope of influence; may require coordination of effort across departments
  • Develop and maintain strong working relationships with Consumer Lenders, Commercial Account Managers, Consumer and Commercial Lending Managers, and Loan Administration Managers through effective communication of collection issues and workout opportunities, training and development opportunities and advice and support as needed
  • Engage and manage external third party relationships as needed (ex. real estate agents, law enforcement, property managers, solicitors, trustees, bailiffs, etc.)
  • Drive collection of written off loan accounts within established timelines while controlling the collection of other fee revenues and minimizing operational expenses
  • Assist with establishing loss provisioning recommendations and the delinquency allowance for presentation to ELT and the Board
  • Ensure internal and external reporting requirements are met (ex. auditors, CMHC, etc.)
  • Stay abreast of trends and issues that may have functional or branch impact; attend industry-related events as a representative of SCU for the purposes of reinforcing and/or establishing new relationships
  • Actively participate in Loss Prevention team meetings, Risk group meetings and cross departmental meetings

Qualifications:

  • Bachelor’s degree and 4-6 years of job related experience, or an equivalent combination of education and experience
  • Strong critical thinking skills are essential
  • Knowledge of credit union/FI operations considered an asset
  • Demonstrated knowledge of credit and collections best practices and legal proceedings
  • Certified Financial Collections Professional (CFCP) designation considered an asset

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of June 23, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MANAGER OF INFORMATION TECHNOLOGY – ACCESS CREDIT UNION

Status:  Full Time Permanent

Build a career with one of Manitoba’s Top Employers! Access Credit Union strives to be the employer of choice in Southern Manitoba supporting a professional and innovative atmosphere. Our engaged, highly competent staff are inspired to achieve their personal best through opportunities for learning and growth in a challenging, fun and rewarding work environment.

We currently have an opportunity for a highly motivated permanent full-time Manager of Information Technology (IT) based out of our Winkler branch.

Key Responsibilities:

The Manager of Information Technology is responsible for the effective operation of information technology (IT) services and support across the organization. This individual oversees IT project management, resource management, compliance, supervision of IT staff, as well as communication with managers and end users. The IT Manager is also responsible for IT operational planning, as well as identifying, selecting, and deploying the appropriate technology resources that will support organizational goals and objectives.

Desired Knowledge, Skills, and Abilities:

  • Post-secondary degree or diploma in Information Technology
  • Minimum five years of Information Technology experience
  • Cisco CCNA or equivalent
  • Microsoft or VMware virtualization certification
  • Advanced overall knowledge of networking, operating systems, server architectures, and virtualization
  • Proficiency with VPN networks, wireless, firewalls, encryption, and other aspects of network security technologies
  • Highly effective project management skills
  • Sound leadership, staff management, and teambuilding skills
  • High degree of resourcefulness, flexibility, and adaptability
  • Strong negotiation and prioritization skills
  • Able to effectively communicate both verbally and in writing
  • Effective communication skills with individuals at all levels of the organization
  • Ability to explain technical concepts and theories to non-technical audiences
  • Some experience managing budgets for an IT department
  • Strong customer service and trouble shooting skills

Access Credit Union has opportunities for personal and professional growth within an environment that promotes continuous learning and cooperative values. Salary is negotiable dependent on skills and experience and we offer an excellent employee benefits package.

To learn more about why you should want a career with Access Credit Union, or to apply for this position please logon to our website www.accesscu.ca and complete the online application under “careers” including your resume and cover letter. This position will remain open until filled.

We thank all applicants for their interest. Only those under consideration for the position will be contacted.

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BUSINESS ANALYST – ASSINIBOINE CREDIT UNION

Status: Full time

Location: 200 Main Street, Winnipeg

As a Business Analyst, you are responsible for delivering business analysis including requirements gathering, translation, complex and extensive business process analysis, data analysis and championing the implementation of tools that support business process redesign to the projects within Assiniboine Credit Union.

What you’ll do each day:

  • Provide project team leadership and expertise in all areas of business analysis.
  • Develop project proposals and/or business cases.
  • Operate as a liaison between the business and IT and/or vendors in order to provide solutions to meet organizational needs.
  • Negotiate agreements and commitments by facilitating communication between business and IT and/or vendors from initial requirements to final implementation.
  • Analyze operations to understand strengths and weaknesses to determine opportunities for improvement and/or to automate processes and functions where possible.
  • Assist in the business process redesign and documentation.
  • Develop or contribute to the development of recommendations for buy versus build decisions.
  • Translate high level business requirements into functional specifications for the IT and/or vendors and manage changes to such specifications.
  • Prepare project deliverables in accordance with best practices in business analysis and established project quality criteria.
  • Manage business requirements, including eliciting, organizing, analysis, management and communication.
  • Prepare or contribute to the preparation of test cases.
  • Lead and/or conduct user acceptance testing of new business systems and system enhancements to ensure systems/processes function in accordance with detailed specifications.
  • Assess and validate to determine if solutions have successfully fulfilled requirements and recommend adjustments as required.
  • Develop and maintain a thorough understanding of business processes, the information/data required and generated by these processes and the computer application functionality required, ensuring these processes are cost-effective and efficient.
  • Develop business process conversions and implementation plans for local and remote sites.
  • Organize and facilitate workshops meetings and interviews. Consult with business users and subject-matter-experts (SME) to gather information for the identification and definition of their business processes and for the identification of scope and impact of their business process issues.

Your experience and qualifications: 

  • Completion of a post-secondary program in a related field.
  • Three to five years’ of experience in Business Analysis or an equivalent combination of education and experience will also be considered.
  • Practical, operational business experience and knowledge in the financial services sector and formal certifications/designations (CCBA or CBAP) would be an asset.

Who we are:

As one of Manitoba’s Top Employers (2019), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

TO APPLY please visit www.acucareers.ca. Please submit your resume and cover letter by June 15, 2019. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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HUMAN RESOURCES COORDINATOR – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: Corporate Office at 400 – 205 Provencher Boulevard, Winnipeg

Responsibilities

The Human Resources Coordinator assists the Vice-President of Human Resources with providing guidance, support and coordination in the consistent application of policies, procedures and practices of the Human Resources Department to staff in all areas of the Caisse.

Key responsibilities consist of:

  • Ensuring adherence to policies, procedures and programs dealing with human resources
  • Coordinating and participating in the Caisse’s recruitment and selection practices, as well as advising managers
    on tasks related to the recruitment process and employment strategies in order to meet human resources requirements
  • Interpreting, assisting and advising employees and managers regarding benefit administration and human resources
    procedures and policies within the specified guidelines
  • Analyzing and advising management on human resources related problems and interpretation of human resources policies,
    as well as making recommendations to the organization
  • Providing guidance to managers concerning disciplinary problems, outlining and drafting written warnings in both official languages, reviewing performance evaluations and corrective actions taken in order to ensure consistency and congruency
  • Preparing a variety of data, information and reports, including salary and benefits surveys

Strong communication skills and highly proficient in both French and English, written and verbal, are required.

Closing date: June 14, 2019

For further information and to apply: www.caisse.biz/en/careers/

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SYSTEM SUPPORT SPECIALIST – SUNOVA CREDIT UNION

Support Headquarters – Information Technology (Selkirk, MB)

Do you always seem to know the answers (or know how to find them)? Do you think three steps ahead when it comes to planning something? Are you technologically savvy? Well it’s your lucky day, ‘cause we’re looking for someone just like you!

Roles + responsibilities

The Systems Support Specialist is responsible for the system management and support functions of our banking system and supporting IT systems. Additionally, the Systems Support Specialist will work as part of a dynamic team providing exceptional service that positively impacts business success.

Qualifications

In addition to embracing Sunova’s culture of having fun and working hard, the following qualifications are desired:

  • 2 – 5 years of experience in the field or related area
  • Expert knowledge with Microsoft SQL
  • Expert knowledge of a Windows Server environment
  • Expert knowledge of HTML, JavaScript, gateway processes, FTP, and scripting language
  • IIS Experience
  • Experience in job scheduling software
  • Basic networking troubleshooting

The following education is also desired:

  • Grade 12 with additional courses in a computer related field
  • University degree, or a certificate / diploma from a technical program, preferably in computer science or a related discipline

Benefits

When it comes to compensation, benefits, and overall employee experience (including fun!), we are always a step ahead of the rest. Along with ongoing training and personal development opportunities, all Sunova staff are eligible to participate in our employee savings and bonus programs.

If your friends or co-workers describe you as someone who is organized, helpful, and passionate about what you do, then it’s probably time to consider a career with Sunova as a System Support Specialist.

Think you’ve got what it takes? Please submit your application at https://www.sunovacu.ca/join-the-team/were-hiring/ by June 14.

All those who apply will be contacted.

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WEBSITE DEVELOPER – CAMBRIAN CREDIT UNION

Cambrian Credit Union is searching for an experienced Website Developer who is able to create and code visually appealing sites that feature user-friendly design and clear navigation.  Reporting to the VP, Marketing Communications this newly created role will play an integral role in translating our business needs into user-friendly functions that will expand our websites’ usability and engagement.  The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to design, develop, and maintain our next generation websites and web tools.

As the Website Developer, you will:

  • Work with members of the Marketing team and the Information Systems team to implement and manage/maintain website best practices in terms of security, navigation, usability, design, presentation, analytics, content, lead generation, and SEO/SEM.
  • Serve as web designer to create graphics and code that adhere to our style and brand identity, using your in-depth knowledge and experience with HTML5, CSS, and javascript coding.
  • Manage and perform daily website operations, working with vendors and technical staff to ensure integration. Update existing applications to meet the security and functionality standards as outlined in the company’s policies.
  • Monitor website activities and perform website quality testing and content maintenance, identifying and resolving issues. Implement and manage testing tools that monitor the ongoing performance of the Cambrian’s websites.
  • Manage product development for the design, development, maintenance and resource requirements for website pages, tools, calculators, widgets, etc.
  • Ensure compliance with all Information Technology policies, procedures, and best practice to ensure a high level of security, mitigating website vulnerabilities at all times.
  • Skill in database design and development to support web application back ends and web project management.
  • Knowledge of web design and development specialty areas to ensure websites reflect the most up to date information and reflect current user-experience best practices.
  • Assist in development, implementation and evaluation of search marketing campaigns (SEO & SEM) and online display ad campaigns that meet or exceed marketing targets.
  • Measure the effectiveness of Cambrian’s digital strategies though Google Analytics and other measurement tools.
  • Stay on top of emerging website trends and platforms, business applications and industry adoption.

What this role requires of you:

  • Post Secondary education in Technology, Business, Marketing, Advertising or Communications, or similar field.
  • Minimum 5 years of web developer experience with at least 2 focused on creating, managing and integrating social, mobile and digital marketing strategies within a corporate/business setting.
  • Experience with content management platforms required. Sitefinity experience a strong asset.
  • Experience with programming frameworks & languages including ASP.NET, javascript, Cascading Style Sheets (CSS) and HTML5.
  • Experience with JIRA and Confluence would be considered an asset.
  • Working understanding of consumer segmentation and profiling an asset.
  • Previous retail financial services experience an asset.
  • Excellent interpersonal, project management, and organizational skills.
  • Strategic, professional, solutions-oriented approach.
  • Solid graphic design skills – web pages, digital advertisements, etc.
  • Able to work in an environment with specific standards, rules and procedures.
  • Ability to work independently and as part of a team.
  • Advance software skills in a PC environment, including Microsoft Office.
  • Proficient in the necessary digital marketing and communications software needed to perform duties (i.e. HTML, Creative Suite, and Ignite).

What we offer you in return:

Competitive salary, career progression and professional development, community involvement opportunities and comprehensive benefits package including a pension plan. This position is located at Cambrian’s Head Office on Broadway Avenue in Winnipeg.

How to apply:

Please submit your application to www.hr.cambrian.mb.ca .  Your resume and cover letter must clearly illustrate how you meet these qualifications.

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AG/COMMERCIAL LENDER – FUSION CREDIT UNION

Status:  Term
Location:  Dauphin or Roblin location

The Credit Union

Fusion is the result of the official amalgamation of Catalyst and Vanguard Credit Unions on April 1, 2018. Today, we are a full-service financial institution serving almost 30,000 members across 18 branches in the Parkland and Southwestern Manitoba. At Fusion, we keep the success and wellness of our members and our communities in the forefront of all of our decisions, at all levels. We see this as the basis of our success as well.

Position Overview:

The Ag/Commercial Lender promotes and sells commercial and agricultural lending services to current and potential members. The Ag/Commercial Lender is responsible to administer and control an assigned portion of the loans portfolio and ensure all loan activities comply with legislation, regulations, policies and procedures.

Location

We are accepting applications for the Roblin and Dauphin locations. Travel may be required to support surrounding locations based on member needs.

Key Accountabilities:

  • Delivery of lending services to members
  • Loans administration and control
  • Sales, Marketing and Promotion
  • Professional Team

Education & Experience:

  • One year of post-secondary education in a related field.
  • Four to six years’ job related experience or an equivalent combination of education and experience.

Compensation:

Compensation for this position will be $53,451 – $80,582 per annum. Fusion offers an excellent employee benefits and variable incentive pay plan.

For a complete job description, please contact email address below.  We appreciate all applications; however only those selected for an interview will be contacted.

Please submit your resume in confidence by Friday, June 14, 2019 to:
Stacy Gill
Manager, Human Resources
stacy.gill@fusioncu.com

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FINANCIAL SERVICES ADVISOR (IN TRAINING)- CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Full time; 18 month term

Work Location in Manitoba: St. Jean-Baptiste

Responsibilities

Key responsibilities are establishing and maintaining long-term relationships with existing and potential Caisse members. The Financial Services Advisor actively promotes customer loyalty, acquires and maintains a dedicated customer base, provides advice to members regarding their financial matters and offers investment and credit related products according to the members’ needs while actively promoting the sale of related services.

Ability to communicate in French, written and verbal, is required.

Closing date: June 21, 2019

For further information and to apply: www.caisse.biz/en/careers/

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SENIOR DATABASE ADMINISTRATOR – CAMBRIAN CREDIT UNION

Cambrian Credit Union is searching for an experienced Database Administrator (DBA) who will be responsible for implementing an effective Data Warehouse Solution for Cambrian Credit Union.

The DBA will also share good data practices, proactively identify and resolve areas of improvement in our databases and develop resilient processes and tools for data management, migration and reporting. The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to maintain the structure and security of the data warehousing environment.

As the Senior Database Administrator, you will:

  • Fully understand and follow all corporate IT controls and procedures ensuring they are maintained and followed correctly.
  • Design and develop (enhancements and maintenance) new ETL and Business Intelligence Solutions using the Microsoft SSIS and SQL Server Relational Database technologies.
  • Participate and deliver on the data warehouse project and later work as the main ETL contact after go-live.
  • Assist in change initiatives and provide production support to data warehouse ETL (extract, transform and load) processes and optimizing DW ETL processes for optimum performance.
  • Ensure accuracy and completeness of data backup and recovery and formulates and monitors policies, procedures, and standards related to database management.
  • Work closely with Software Development Team to design and implement optimal solutions to support and enhance online, desktop and mobile banking applications.

What this role requires of you:

  • Post secondary degree, diploma or certificate in Computer Science / Information Technology, or equivalent experience.
  • Hands on knowledge with Microsoft SQL Server Business Intelligence Development Studio (BIDS) – Analysis Services, Reporting Services and Integration Services.
  • Experience analyzing data architecture of various systems;
  • Analyze and translate business requirements into Data Warehouse models and develop business-oriented Data Models.
  • Experience proposing and enforcing data management best practices, data standards, data management policies, and rules.
  • Solid experience with Performance Monitor, DMV’s, Profiler and other tools to find areas that need tuning.
  • Experience with Desktop Apps like C#, WPF, WCF, VB6, desired.
  • Experience programming for Online and Mobile applications, desired.
  • Previous experience in the financial services industry, considered an asset.
  • Critical thinker who analyzes information and uses logic to address issues, problems and challenges.
  • Ability to work well in an environment with multiple and often changing priorities.

What we offer you in return:

Competitive salary, career progression and professional development, community involvement opportunities and comprehensive benefits package including a pension plan. This position is located at Cambrian’s Head Office on Broadway Avenue in Winnipeg.

How to apply:

Please submit your application to www.hr.cambrian.mb.ca .  Your resume and cover letter must clearly illustrate how you meet these qualifications.

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LENDING ASSOCIATE – SUNOVA CREDIT UNION

Location:  Oakbank, MB

financial rock star

Ever dreamed of becoming a rock star? What about a financial rock star? Ok… that may not sound as cool but we like to think it’s just as fun (plus you can think of our D.O.Gs as your ‘roadies’).

As the newest Sunova rock star, aka lending associate, you will become an important member of the Sunova team. By recommending Sunova products and services that best suit each member’s individual needs, you are ultimately responsible for helping your members reach their financial goals, and ‘rock on’ towards their dreams.

And with our superior compensation, benefits, and overall employee experience, we promise your new role will have you feeling like a celebrity in no time.

Here’s what we’re looking for:

Roles & responsibilities

  • Process member requests for loans, mortgages, and lines of credit timely and accurately
  • Bring in new business by offering comprehensive lending services to both new and existing members
  • Promote the benefits of Sunova products, services, and memberships based on the needs of individual members
  • Be a team player and Sunova spokesperson, and positively represent Sunova at all times
  • Be able to make friends and build positive relationships within the community

Qualifications

As a lending associate, you will receive a combination of classroom, in-branch, and on-the-job training. In addition to the training we provide, we are looking for someone with the following education and experience:

Education & experience

  • Post secondary education in a business or management study program considered an asset
  • Completion of grade 12
  • Two to three years working in a credit union or financial services environment preferred
  • Two to three years experience working in a sales or service environment

Join our pack! Apply today!

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TELLER – STEINBACH CREDIT UNION

Posting Number: 19-0105
Closing Date: June 16, 2019
Location: Lagimodiere Branch
Hours of Work: Part-time Term (up to 12 months); requires availability for Thursday evenings and Saturdays

Job Purpose:

As a Teller, you will provide a variety of routine cash related services to members with accuracy and courtesy. Listen and recognize member needs and promote and cross-sell credit union services to members or potential members.

Specific Responsibilities:

  • Provide over the counter deposit services such as accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments and selling travelers cheques & money orders
  • List and balance outgoing cheques and balance all transactions daily within established timeframes
  • Recognize member needs and promote and cross-sell credit union deposit services to members by explaining basic credit union products and services, answering basic questions and referring more complex requests for information and assistance to appropriate branch staff

Qualifications:

  • A grade 12 diploma, plus 1 to 3 years of cash related and customer service related experience or an equivalent combination of education and experience
  • Sales experience
  • Excellent customer service, communication, problem solving and interpersonal skills
  • Computer proficiency and numerical skills
  • Credit union experience & bilingualism are both assets

For further information and to apply on-line, visit www.scu.mb.ca/careers by the closing date of June 16, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE I – WINNIPEG POLICE CREDIT UNION

The Winnipeg Police Credit Union is focused on providing superior service and customized financial service solutions to all of its 4400 members. The credit union currently serves its members throughout Winnipeg and surrounding communities in two locations and holds $197 million in assets under administration. Our dedicated employees are proud to promote and support the Winnipeg Police Service, its affiliates, and the many community building initiatives it supports.

PURPOSE OF POSITION:

Under the general supervision of the Manager, Member Relationships & Growth, the Member Service Representative I (MSR) is the primary provider of deposit & withdrawal transactional services and advice to members. The MSR provides a variety of cash and non-cash related transactions, including (but not limited to) loan and bill payments, cheque cashing, safety deposit box rental and access and ATM cards. The MSR provides prompt, accurate and friendly service taking every opportunity to identify member needs and promote the WPCU suite of products and services while providing a positive member experience with each interaction. The successful candidate will also help with the day to day administration work needed to process all member transactions, such as balancing of ATM machines and reports.

THE PERSON:

You are someone who has excellent communication skills (both written and verbal).
You have strong customer service and sales skills.
You are someone who pays attention to detail to ensure accuracy in the work you complete.
You have the ability to work under pressure while maintaining a positive and friendly attitude.
You are proficient with computer programs and applications.

MINIMUM EDUCATION AND EXPERIENCE:

Grade 12
Experience in the customer service industry and/or working with cash
Experience in the financial services industry would be considered an asset

The Winnipeg Police Credit Union offers a comprehensive benefits package and the opportunity to participate in the Incentive Pay Plan. A competitive salary is offered and is based on your qualifications, track record and experience.

Interested applicants are encouraged to submit their resume to Human Resources at WPCU by email at: hrwpcu@wpcu.ca or by fax at (204) 949-0821.

Closing date: Friday, June 21, 2019

We thank all interested applicants but only those chosen for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Locations in Manitoba: Elie and St. Francois-Xavier

Responsibilities

Key responsibilities are providing courteous efficient service at the front counter, receiving and processing member transactions, assisting members with financial inquiries and promoting the Caisse’s financial products and services.

Ability to communicate in French, written and verbal, is an asset.

Closing date: June 24, 2019

For further information and to apply: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 100-205 Provencher Boulevard, Winnipeg

Responsibilities

The Member Service Representative receives and processes member transactions, manages and reconciles daily cash holdings
while promoting a range of financial products and services offered by the Caisse.

Ability to communicate in both French and English (written and verbal) is required

For more details: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE STUDENT – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Full time during the summer season

Work Location in Manitoba: Ste. Anne

Responsibilities

Key responsibilities of this Member Service Representative position are providing courteous efficient service at the front counter, receiving and processing member transactions, assisting members with financial inquiries and promoting the Caisse’s financial products and services.

Ability to communicate in both French and English, written and verbal, is required.

Closing date: June 24, 2019

For further information and to apply: www.caisse.biz/en/careers/

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Credit Union Statistics & Community

Current Statistics
 updated September 2018
Credit unions 27
Locations 182
Communities served 106
Communities where a CU is the only financial institution 61
Members 637,892 (July 2018)
Total Assets $29.48 billion (July 2018)
Community Support
latest annual results – December 2017
Sponsorships & Donations $4.47 million
Scholarships given / total value 217 / $154,000
In-kind donations (no/low fees for community organizations) $562,500
Employee volunteer time donated 46,131 hours
Employees 3,149 (776 PT)
Patronage (profit sharing, cash rebates, dividends) $21.1 million
Consumer Research

Credit Union Central of Manitoba conducts research annually with Manitoba consumers and business owners. We poll 1,000 Manitobans over the age of 18 who are CU members or customers of other financial institutions. Results are considered accurate with three percentage points 19 times out of 20.

2017-18 Consumer Research Highlights

2018-19 coming soon

For more information, contact Knowledge Services, Credit Union Central of Manitoba.

News

CUCM Community Engagement

CUCM’s corporate giving is driven by decisions its employees make – as individuals and as a group through staff club events and the United Way/All Charities Campaign – about their own philanthropy. CUCM matches employee donations to organizations whose aims are consistent with CUCM’s core values and the spirit of Co-op Principle #7, Concern for Community. Through matching, employees and CUCM have contributed $1.28 million over the past 10 years—including nearly $170,000 in 2017—to organizations that have a broad range of goals.

CUCM exposes employees to community organizations by inviting them to speak prior to CUCM staff meetings. And, by adding a Community Leadership & Engagement score to the company balanced scorecard, CUCM incents employees to donate time to organizations’ ongoing activities or special projects.

IN 2017:

$84,766 EMPLOYEE GIVING
$84,766 CORPORATE MATCH (includes $6,033 of in-kind giving)
732 VOLUNTEER HOURS

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Current Promotions

Attach your photo and send it here to enter the contest
Current Promotion: The Real Manitoba Photo Contest
Enter your high-quality, eye-catching, story-telling photos of our beautiful province.
The contest is open to all Manitobans: you don’t have to be a credit union member and you can even be an employee, as the photos are judged on their merits alone, no names attached.
Continue reading “Current Promotions”