About Credit Unions & Co-Ops

Credit unions serve more communities than any other financial institution, giving Manitobans substantially better access to quality financial services and products.
In 61 of those communities, a credit union is the only financial institution in place to serve local residents and businesses.

What is a Credit Union?

What is a Credit Union?
Credit unions are financial co-operatives and, like all co-operatives, are owned and controlled by the people who use their services. These people are members, and they all own shares in the credit union. As shareholders, members of many credit unions share in the profits every year. (more…)

The Co-Operative Model

The Credit Union Difference

Credit unions are driven by both economic and social concerns. They are community-based organizations that care not only about the bottom line of their businesses, but also the needs of their members and the quality of life in their communities. (more…)

Credit Union History

The Origins of Co-operatives and Credit Unions
The story of co-operatives and credit unions began in Rochdale, England on December 21, 1844. The first co-operative, in Toad Lane, was created to supply wholesome, unadulterated food at reasonable prices to society members. (more…)

Why We’re Successful

Credit unions in Manitoba are successful for many reasons, but the number one reason is because they are different. With a credit union, you’re a member – not a number.

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The 7 International Co-operative Principles

The co-operative principles are guidelines by which co-operatives put their values into practice. (more…)

Credit Union Employee Giving and Community Service

Guided by the international co-operative principle of Concern for Community, Manitoba credit unions are strong supporters of a wide range of community organizations and events throughout the province.
(more…)

Find a Credit Union

There are 27 credit unions currently operating in Manitoba.

Locating the Nearest Branch or ATM

Map and/or list the locations of Canadian Credit Union branches and ATMs with the Branch & ATM locator.

Use the Mastercard/Cirrus locator to find ATMs around the world with the Mastercard/Cirrus locator.

Links to Credit Union & Co-Op Sites

Lost or stolen debit cards or MasterCard cards
No charge dial: 1-800 567-8111

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Links to Credit Union Internet Banking Sites

Manitoba Credit Union Internet Banking Sites

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Credit Union Careers

VICE PRESIDENT, TECHNOLOGY – SUNRISE CREDIT UNION
DIRECTOR, INFORMATION TECHNOLOGY – CAISSE FINANCIAL GROUP
BRANCH MANAGER – CROSSTOWN CIVIC CREDIT UNION
SUPERVISOR, OPERATION SUPPORT – LENDING – WESTOBA CREDIT UNION
MSR SUPERVISOR – ROSENORT CREDIT UNION
MSR SUPERVISOR – ROSENORT CREDIT UNION
MOBILE AG LENDER – FUSION CREDIT UNION
WEALTH ADVISOR – WINNIPEG POLICE CREDIT UNION
DEPOSIT COMPLIANCE OFFICER – STEINBACH CREDIT UNION
CONSUMER LENDING OFFICER – STEINBACH CREDIT UNION
SERVER ADMINSITRATOR – CAMBRIAN CREDIT UNION
MUTUAL FUNDS ADMINISTRATOR – STEINBACH CREDIT UNION
FACILITIES ADMINISTRATOR – ASSINIBOINE CREDIT UNION
SENIOR MEMBER SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION
ACCELERATE MEMBER SERVICE REPRESENTATIVE – CROSSTOWN CIVIC CREDIT UNION
DEPOSIT SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION
TELLER – STEINBACH CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION

VICE PRESIDENT, TECHNOLOGY – SUNRISE CREDIT UNION

Sunrise Credit Union is recruiting the best and the brightest.

Sunrise Credit Union is a rapidly growing financial institution that retains the values and traditions of the past while embracing a dynamic, progressive future.  We’re proud of our friendly, down-to-earth culture that fosters innovation, creativity and confidence among our staff.

As of January 2019 when Strathclair Credit Union joins Sunrise, we will proudly boast 200 staff members in 19 branches and a rapidly growing asset base of over $1.2 billion.

Sunrise Credit Union has created a new opportunity for a highly collaborative and innovative technology leader, based out of our head office in Brandon, Manitoba.

THE OPPORTUNITY

As a member of the executive team, this role is accountable for spearheading technology innovation to ensure Sunrise is agile in an increasingly competitive financial services marketplace. This position leads the technology strategy for the organization and oversees delivery of all aspects of technology, including digital member services, IT operations and support, banking systems, and business process solutions – ensuring the organization is operating at optimal efficiency through continuous improvement and automation of processes across Sunrise.

Specifically, the VP Technology will:

  • participate in the planning and analysis required to develop the organizational business plan and partner with executive colleagues to execute the plan and achieve the overall goals of the credit union
  • assess current capacity, identify future needs and technology options that best meet the needs, and develop short and long-term plans to implement and integrate systems and processes
  • partner in the development and implementation of digital products and services, ensuring Sunrise is making strategic investments in technology that best serves members
  • lead the integration and alignment of systems through merger activity
  • lead and coach direct reports on effective service delivery to ensure a high performing team that is responsive to the organization and proactive in recommendations

THE IDEAL CANDIDATE:

You are an experienced technology leader who operates with the highest level of integrity and accountability, and has demonstrated the ability to anticipate, propose, and initiate technology alternatives and solutions within complex organizations.  As an executive leader, you know how to work collaboratively within a leadership team, bringing your own expertise while contributing to the greater strategic direction of the organization.  You will be a community minded individual, encouraged to be involved in community activities and initiatives.

We are looking for someone with a university degree in business, technology, or a related field, and a minimum of 7 years’ experience leading technology teams within the financial services industry.  Preference will be given to those with experience within the credit union system, who have a sound understanding of the credit union operational and legislative environments, as well as financial services industry trends.

Other attributes required for this role include:

  • extensive information technology knowledge – particularly in banking systems, IT architecture, Security / Cybersecurity etc. – and the ability to leverage technology to support business processes
  • advanced project management skills, and have demonstrated the ability to successfully manage large-scale operations and multiple simultaneous projects
  • ability to identify key issues, and to creatively and strategically overcome challenges or obstacles
  • demonstrated success in implementing change management and process improvement projects
  • ability to establish and manage collaborative relationships, including solid negotiation skills, and the ability to lead, coach, motivate and develop people
  • excellent written and oral communication and presentation skills to facilitate effective dialogue about the credit union’s current and future technology needs.
  • ability to keep abreast of and apply industry best practices to guide the planning, monitoring, reporting and management of the IT architecture and assets
  • sound strategic thinking, planning, prioritization, and execution skills
  • demonstrated commitment to understanding and delivering on member needs

Please apply online at https://www.northstarats.com/Sunrise-Credit-Union to the VP Technology job listing with both a resume and cover letter by November 12, 2018.

For more information on this opportunity please contact our recruiter, Cindy Dopson, Consultant, Central 1 People Solutions (recruitment@central1.com).

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DIRECTOR, INFORMATION TECHNOLOGY – CAISSE FINANCIAL GROUP

Caisse Financial Group is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 301 – 205 Provencher Boulevard, Winnipeg

Responsibilities

Reporting to the Vice-President, Operations, Technology & Innovation, the Director, Information Technology provides leadership and advice on all information technology, voice and data communication systems related matters to maximize the Caisse’s potential and take advantage of any new technological developments. Consulting with internal groups to understand business priorities, this position defines plans and proposals for innovative solutions and is accountable for overall delivery of large, complex, cross-functional initiatives. This position also provides direction and leadership to the IT department in meeting the Caisse’s business requirements, as well as being a project manager for all IT related projects.

Bilingual communication skills (French and English, written and verbal) are preferred

Closing date: October 19, 2018

For more details: www.caisse.biz/en/careers/

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BRANCH MANAGER – CROSSTOWN CIVIC CREDIT UNION

Crosstown Civic Credit Union is actively seeking a Branch Manager to join our team. Reporting to the Director, Branch Service Excellence; the Branch Manager is a results orientated, member-focused advocate for the overall branch operation. Through active coaching, guidance and training the Branch Manager fosters an advice based culture through the promotion of products and services.  .

Responsibilities:

  • Foster a positive environment focused on growth in order to achieve branch and organizational goals (including membership, loan and deposits) based on a unified advice culture.
  • Create and supports an entrepreneurial environment that supports a holistic member experience to both existing and potential new members.
  • Provide leadership through ongoing coaching and guidance in change initiatives as the branch change champion.
  • Adhere to internal controls and processes; including timely reporting, expense and risk management.
  • Coach for high performance as measured by member satisfaction, as well as retention, growth and overall results.
  • Resolve complex member concerns referred by staff or corporate office to ensure the needs of members, staff and credit union are met.
  • Ensure up-to-date and relevant knowledge of industry trends, competitor products and services.

Ideal Candidate:

The Branch Manager will preferably have a Degree in Business Administration or be a graduate of CUIC Management Studies Program along with a background in value-based sales training or possessing a wealth management history. 5 to 7 years experience in the financial services industry and a minimum of 2 years in a leadership role are required.  Previous demonstrated success and experience coaching and leading for high performance would be considered an asset.

Salary will be based on qualifications and experience and includes a comprehensive benefit package and bonus incentive program..

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at https://www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday October 23, 2018.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind.  Crosstown Civic Credit Union currently operates a network including a Corporate Office, nine Winnipeg branch locations, a Commercial department and a virtual Division, Accelerate Financial.

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SUPERVISOR, OPERATION SUPPORT – LENDING – WESTOBA CREDIT UNION

Location:  Westoba Credit Union, Brandon Corporate Office

Are you someone who enjoys leading people while helping support members’ major life events? As a Supervisor, Lending Support, YOU actively seek out ways to continuously improve processes and procedures to make things better, easier, and faster for our members to support Westoba’s journey to becoming a NIMBLE organization (transforming banking as you know it)!

Reporting to the Director, Operation Support, you are a leader who takes pride in leveraging your team members’ strengths while working to develop them for the future. You have a high attention to the details, are organized and deadline driven. You have a strong lending background and a love and passion for community.

A typical day in the life as a Supervisor, Lending Support for Westoba:

  • Assist the Director in the development of performance standards to build a team of qualified, professional, and capable employees through training, coaching, and mentoring
  • Facilitate the preparation and processing of agricultural, commercial, and retail lending documentation ensuring compliance of policies, procedures, and regulatory requirements
  • Monitor reporting trends and make recommendations to enhance products, processes, and services

What you bring to the table:

  • One to three years supervisory experience within the financial industry will definitely be needed
  • Three years experience with agricultural, commercial, and retail lending is necessary
  • Formal post secondary education in Business Administration/Commerce with a focus on Financial Services will ensure success in the role
  • Knowledge of the credit union system will give you the edge on the competitio

We thank all applicants; however only those selected for an interview will be contacted.

For full details please go to http://westobacu.com/about-us/careers/

This position will remain open until filled.

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MSR SUPERVISOR – ROSENORT CREDIT UNION

Status:  Full – Time Position

Location:  Winkler Branch

We put people first at Rosenort Credit Union (RCU) by creating a work environment based on trust, integrity, and community.  With branches in Rosenort, Altona, and Winkler, RCU is a financial institution of choice for over 4400 members throughout southern Manitoba. As we continue to grow, with assets growing in excess of $500 million, our Winkler branch is seeking a MSR Supervisor to join our member services team.

The position:

The MSR Supervisor position which reports to the Branch Manager, will be responsible to supervise and coach the frontline staff, providing direction in responding to member and potential member inquiries, to utilize the product or service which best meets those needs.

Responsibilities:

  • Comply with policies, procedures and legislative requirements
  • Maintain and balance treasury, and handle cash orders and shipments
  • Open and close memberships
  • Promote and administer registered products including RRSPs, RRIFs, TFSAs, LIRAs, LIFs, GICs and estate accounts

The ideal candidate will:

  • Be a self-motivated individual with a pleasant attitude
  • Have strong negotiating, decision making and problem solving skills to assess members’ needs
  • Be an effective communicator as well as a good listener
  • Be highly organized with strong computer skills
  • Possess a confident ability to work independently while still remaining a team player.
  • Have one year post-secondary training plus three to five years of job related experience, or an equivalent combination of education and experience.
  • Experience with DNA or the eroWORKS banking system and a strong understanding of registered products would be considered an asset.
  • Possess MSR Accreditation through CCUA

Salary and benefits:

Salary will be based on the qualifications of the selected candidate and will be within the credit union grading system. A comprehensive benefit package is also provided.

Please forward your resume and cover letter by November 1, 2018 to:
Janae Dueck – Human Resource Coordinator

Box 339, Rosenort, MB R0G 1W0
Phone: 204-746-2355
Email: jldueck@rcu.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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MSR SUPERVISOR – ROSENORT CREDIT UNION

Status:  Full – Time Position

Location:  Rosenort Branch

We put people first at Rosenort Credit Union (RCU) by creating a work environment based on trust, integrity, and community.  With branches in Rosenort, Altona, and Winkler, RCU is a financial institution of choice for over 4400 members throughout southern Manitoba. As we continue to grow, with assets growing in excess of $500 million, our Winkler branch is seeking a MSR Supervisor to join our member services team.

The position:

The MSR Supervisor position which reports to the Branch Manager, will be responsible to supervise and coach the frontline staff, providing direction in responding to member and potential member inquiries, to utilize the product or service which best meets those needs.

Responsibilities:

  • Comply with policies, procedures and legislative requirements
  • Maintain and balance treasury, and handle cash orders and shipments
  • Open and close memberships
  • Promote and administer registered products including RRSPs, RRIFs, TFSAs, LIRAs, LIFs, GICs and estate accounts

The ideal candidate will:

  • Be a self-motivated individual with a pleasant attitude
  • Have strong negotiating, decision making and problem solving skills to assess members’ needs
  • Be an effective communicator as well as a good listener
  • Be highly organized with strong computer skills
  • Possess a confident ability to work independently while still remaining a team player.
  • Have one year post-secondary training plus three to five years of job related experience, or an equivalent combination of education and experience.
  • Experience with DNA or the eroWORKS banking system and a strong understanding of registered products would be considered an asset.
  • Possess MSR Accreditation through CCUA

Salary and benefits:

Salary will be based on the qualifications of the selected candidate and will be within the credit union grading system. A comprehensive benefit package is also provided.

Please forward your resume and cover letter by November 1, 2018 to:
Janae Dueck – Human Resource Coordinator

Box 339, Rosenort, MB R0G 1W0
Phone: 204-746-2355
Email: jldueck@rcu.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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MOBILE AG LENDER – FUSION CREDIT UNION

Location:  Roblin, MB

The Position
The Ag/Commercial lender promotes and sells commercial, agricultural, consumer and mortgage lending services to current and potential members. This position will be responsible for all aspects of member service within an assigned portfolio. The successful candidate will recognize member needs and identify opportunities to refer business to wealth management, insurance agencies and other strategic partners.

The Person
The ideal candidate will hold post-secondary education in related educational fields, such as Ag/Business, business administration or similar diploma/degree programs.  They will also have at least 3 years of lending experience, or a combination of education and experience may be considered.

Compensation for this position will be $47,292 – $71,316 per annum. The salary is dependent upon the qualifications of the successful candidate. An excellent employee benefits package and variable incentive plan is provided.

Interested candidates please forward a cover email and resume in confidence by Friday, October 26 at 5:00 p.m. to:

Stacy Gill
Manager, Human Resources
Fusion Credit Union (Formerly Vanguard-Catalyst Credit Union)
sgill@vanguardcu.mb.ca

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WEALTH ADVISOR – WINNIPEG POLICE CREDIT UNION

The Winnipeg Police Credit Union is focused on providing superior service and customized financial service solutions to all of its 4400 members. The credit union currently serves its members throughout Winnipeg and surrounding communities in two locations and holds $197 million in assets under administration. Our dedicated employees are proud to promote and support the Winnipeg Police Service, its affiliates, and the many community building initiatives it supports.

PURPOSE OF POSITION:

Under the general supervision of the Chief Operations Officer, the Wealth Advisor acts as the primary provider of investment, retirement and estate planning products, services and advice to members. They cross-sell a wide range of registered and non-registered investment products including mutual funds that are also financially beneficial to the credit union. They ensure all planning and investment activities are in compliance with regulatory requirements and credit union policies. They provide members with prompt, accurate and friendly service taking every opportunity to promote the WPCU suite of products and services while providing a positive member experience with each interaction.

THE PERSON:

You have a desire to meet and exceed the expectations of our members, while building a positive rapport with them during each interaction.

You are someone who has excellent communication skills (both written and verbal) and you posses good time management skills.

You have the ability to work under pressure while maintaining a positive and friendly attitude.

You demonstrate an understanding of members’ business needs and posses the skills to listen attentively for opportunities to cross-sell products and services that are mutually beneficial for both the member and the credit union.

MINIMUM EDUCATION AND EXPERIENCE:

Grade 12
Mutual fund license
CFP or PFP Designation
Six to eight years of job related experience
Credit Union system experience would be considered an asset                      

The Winnipeg Police Credit Union offers a comprehensive benefits package and the opportunity to participate in the Incentive Pay Plan. A competitive salary is offered and is based on your qualifications, track record and experience.

Interested applicants are encouraged to submit their resume to Human Resources at WPCU by email at: hrwpcu@wpcu.ca or by fax at (204) 949-0821.

Closing date: October 26, 2018

We thank all interested applicants but only those chosen for an interview will be contacted.

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DEPOSIT COMPLIANCE OFFICER – STEINBACH CREDIT UNION

Posting Number: 18-0191
Closing Date: October 22, 2018
Reporting To: Manager, Deposit Compliance
Location: Steinbach Branch
Hours of Work: Full Time, Monday – Friday

Job Purpose:

As the Deposit Compliance Officer you will ensure that deposit-related financial transactions and controls adhere to policies and guidelines set forth by provincial and federal regulatory bodies.

Specific Responsibilities:

  • Monitor all incoming staff alerts from the Credit Union Office for Crime Prevention & Investigation (CUOCPI) and communicate alert to branch when necessary
  • Analyze fraud/money laundering software reports daily to identify non-compliance and/or potential fraudulent activity and recommend corrective action to Manager, Compliance & Administration
  • Manage Large Cash Transaction, Suspicious Transaction, and Electronic Funds Transfer reports (following- up with staff on missing or incorrect information as needed) and submitting to FINTRAC electronically in a timely manner
  • Oversee compliance with FINTRAC reporting requirements, responding to audit inquiries when necessary
  • Update and maintain departmental data/reports for tracking and record-keeping
  • Compile relevant information and/or prepare detailed incident reports for investigative bodies such as CUDGC or law enforcement agencies
  • Evaluate risk associated with all memberships based on standard criteria, re-evaluating at fixed intervals or in response to new information
  • Conduct quarterly on-site reviews to ensure the enforcement of internal controls such as dual custody, vault limits, and controlled access to monetary instruments and initiate corrective action when necessary
  • Develop and oversee training initiatives related to current trends in money laundering and terrorist activity
  • Support and/or train colleagues to develop and maintain a strong team dynamic

Qualifications:

  • Grade 12 diploma plus two years of formal business-related education or equivalent
  • 4 to 6 years of job related experience, or an equivalent combination of education and experience
  • Intermediate knowledge of deposit compliance policies, procedures and practices
  • Intermediate understanding of credit union operations
  • Courses focusing on effective communication, conflict resolution, and/or critical incident training would be considered an asset

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of October 22, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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CONSUMER LENDING OFFICER – STEINBACH CREDIT UNION

Posting Number: 18-0201
Closing Date: November 2, 2018
Reporting To: Manager, Consumer Lending
Location: Lagimodiere Branch
Hours of Work: Full Time, Permanent; requires a rotation of Thursday evenings and Saturdays

Job Purpose:

As a Consumer Lending Officer you will deliver lending services in a courteous and professional manner to current and potential members. You will recognize member needs and promote and cross-sell all credit union products and services to members. As well, you will ensure all assigned lending activities are compliant with relevant legislation, regulations, policies and procedures.

Specific Responsibilities:

  • Conduct interviews via email, telephone or in person with members and potential members to identify lending needs.
  • Analyze, and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness.
  • Respond to members’ inquiries on lending services; resolve routine member concerns in relation to lending services.
  • Refer cross-sell opportunities to other SCU departments
  • Adhere to legislation and security procedures as they pertain to the position.

Qualifications:

  • Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years needs based sales experience, preferably in a financial institution
  • Exceptional customer service skills with the ability to build and maintain long-term relationships
  • Excellent interpersonal, written and verbal communication skills
  • Demonstrated analytical, judgment and decision-making skills
  • Demonstrated prioritization, organization, time management, planning and follow-up skills

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of November 2, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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SERVER ADMINISTRATOR – CAMBRIAN CREDIT UNION

Are you spirited about IT and look to pursue excellence in your field?

Our Server Administrator is an integral team member in our Cambrian Credit Union family. This role is complex and offers challenge in the various responsibilities that ensure our network is running optimally and securely for all members and employees of Cambrian. As a progressive and innovative company, we stay updated on training and constantly look for ways to improve our efficiency and member experience. As a highly motivated IT professional, you will possess outstanding interpersonal and communications skills that contribute to the success of the IT team and our organization.

As our Server Administrator, you will:

  • Fully understand and follow all corporate IT controls and procedures ensuring they are maintained and followed correctly
  • Responsibly apply approved change management processes to proactively create and maintain all enterprise servers and their various functions on the network including but not limited to Disaster Recovery, updates, backups, upgrades, password management, security, AD, DHCP, DNS, NTFS, DFS, GPO, Print, VMware and e-mail servers both hardware and software
  • Responsible for proactively monitoring, managing and analyzing all aspects of server.
  • Responsible for all server related functions as it relates to help desk tasks/requests
  • Provide tier 2 level support to end users on an as needed basis through demonstrated proficiency of all end user corporate technologies used on a daily basis.
  • Responsible for the creation and maintaining of comprehensive best practices documentation and support/technical services as it relates to server topology, equipment and configurations including Disaster Recovery.
  • Ensures server security for both File System and Operating System is properly setup, maintained and organized throughout the organizations Windows Domain.
  • Provide backup and escalation services for tier 1 help desk staff
  • Work closely with Tier 3 staff to provide mentoring and top-level tier 3 escalation support services to all IT staff including helpdesk and support.

What this role requires of you:

  • A minimum 5 years’ experience in an administration/engineering role.
  • Advanced knowledge of Microsoft Windows Server 2008/2012/2016, Active Directory and tools and Storage solutions such as Nimble/EMC.
  • Intermediate knowledge of VMware vSphere 6.x, firewalls, VPN, WAFs, LB, ASM, Cisco UCS, Microsoft Windows 7/8/10 Workstation operating systems
  • Knowledge and experience with network testing and monitoring tools, local area IP networks, routing and switching
  • Technical writing skills and documenting change management
  • Knowledge of HP Server, HP SAN & Desktop Hardware an asset
  • Good understanding Microsoft Office products
  • Excellent verbal and written communications skills
  • Good judgment for problem solving and the ability to manage multiple tasks and maintain a balance of priorities.
  • Experience with network test and monitoring tools, i.e. Solarwinds, WireShark, iperf, or equivalent
  • Strong analytical & troubleshooting skills

How to apply:

Submit your resume, cover letter & salary expectations to http://www.hr.cambrian.mb.ca by 9:00 am Monday, October 22, 2018. We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

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MUTUAL FUNDS ADMINISTRATOR – STEINBACH CREDIT UNION

Posting Number: 18-0196
Closing Date: October 21, 2018
Reporting To: Manager, Investment Administration
Location: To be determined
Hours of Work: Full-time term (up to 18 months); Monday – Friday

Job Purpose:

As a Mutual Funds/Credential Asset Management (CAM) Administrator you will assist Wealth Consultants with delivering exceptional member service through day-to-day monitoring, maintenance and follow up of financial accounts, ensuring compliance with mutual fund-centered investment legislation, policies, and procedures.

Specific Responsibilities:

  • Support Wealth Consultants by maintaining appointment systems, preparing correspondence, and processing documents associated with the sale of financial products and investment transactions
  • Respond to member inquiries related to investment products/services and resolve member questions and concerns wherever possible, referring more complex issues to the Wealth Consultant or Manager, Wealth Management
  • Follow-up on member documentation and/or transactions for proper maintenance of accounts
  • Execute member requests for balances, account updates, and account closures
  • Liaise with staff, other financial institutions, and/or other third parties for information sharing and/or information exchange
  • Review applications and all applicable documentation for new accounts, updates to accounts, or transfers; identify inaccuracies and/or omissions, ensure compliance with relevant legislation and follow-up as required
  • Process transactions for members, ensuring accuracy and efficiency at all times
  • Generate, review, and distribute activity report
  • Update and maintain reports for tracking and record-keeping
  • Maintain manual documents and digital files/records accurately and efficiently
  • Maintain thorough knowledge of and adhere to policies and procedures associated with the credit union, Credential Asset Management Inc., and the Mutual Fund Dealers Association
  • Support, provide back-up relief, and/or train colleagues to develop and maintain a strong team dynamic
  • Refer potential sales opportunities to the Wealth Consultants or other specialists within the credit union

Qualifications:

  • Grade 12 diploma plus completion of the Investment Funds in Canada course (or willingness to complete), plus 1 to 3 years of job related experience, or an equivalent combination of education and experience
  • Business acumen
  • Basic understanding of investment strategies
  • Working knowledge of investment-related regulatory environments
  • Software proficiency

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of October 21, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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FACILITIES ADMINISTRATOR – ASSINIBOINE CREDIT UNION

Status:  Part time (minimum 22.5 hours per week)

The opportunity:

Reporting to the Manager Facilities, this position leads all administrative functions to support the area of Facilities and responds to all service requests.  The Facilities Administrator acts as a point of contact to ensure facilities requirements are met throughout the organization.

What you’ll do each day:

  • Prioritize and initiate the response to all facilities service requests received from the organization.
  • Coordinate, track and monitor repair requests with established contracted vendors
  • Ensure that the property management of all facilities meets established health, safety and environmental standards.
  • Assist with monitoring the operating and capital expenditure budget in support of the Credit Union’s facility, furniture and equipment requirements.
  • Assist with the sourcing and purchase of supplies and equipment when necessary.
  • Maintain current and relevant knowledge of industry trends, regulatory practices, purchasing and quality strategies.

Your experience and qualifications:  Grade twelve diploma plus 1-3 years of job related experience or an equivalent combination of education and experience.

  • Effective organizational skills, with the ability to work independently.
  • Proficient in using a PC and computerized tracking system
  • Ability to multitask and oversee concurrent projects
  • Excellent written and verbal communication skills.
  • Strong customer service, relationship building and interpersonal skills

Additional requirements:

  • Understands, respects, and supports the Credit Union’s commitment to corporate social responsibility.

Who we are:

As one of Manitoba’s Top Employers (2018), choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca by October 26, 2018.  We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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SENIOR MEMBER SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION

Full-time Senior Member Service Representative
Various Branches

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our members’ lives.

The Position:
Under the supervision of the Manager, Deposit Services, the Senior MSR acts as a role model and mentor to the frontline staff. The Senior MSR supports the ongoing needs of our members through their knowledge and promotion of Entegra Credit Union’s full array of deposit and investment products and services. The Senior MSR will possess the skills necessary to take the lead in the campaigns held throughout the company. They will approach the challenge of referral goals with a positive attitude and in doing so will help to engage and encourage the MSRS to work at their potential. The successful candidate will process all member transactions with promptness and accuracy, as well as assist the frontline by providing support, leadership and training to MSR’s.

The Person:

You are an outgoing person who takes pride in your attention to detail and excellent communication skills (both written and verbal). You hold a grade 12 diploma and have at least one (1) year of Member Services Representative experience (post-secondary education in Business Administration would be considered an asset). You have the ability to work under pressure and provide positive member experiences while maintaining a professional and friendly attitude. You are an outgoing person and are comfortable in talking with members to help identify additional products and services that the member can benefit from. You have a strong ability to develop relationships with all Entegra Credit Union members, which will assist in your success in the role as well as help in the growth of the branch. Previous credit union and/or DNA Banking Software experience would be considered an asset. Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment; along with a comfort in learning and using multiple software programs, are key to success in this position.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.

Those interested in applying are asked to submit a resume, including cover letter by Thursday, October 25, 2018 and referencing posting number 2018-27 to:

HR Department
Entegra Credit Union

Email:  hr@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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ACCELERATE MEMBER SERVICE REPRESENTATIVE – CROSSTOWN CIVIC CREDIT UNION

AcceleRate Financial, a division of Crosstown Civic Credit Union, is actively seeking an AcceleRate Member Service Representative to join our team. Reporting to the AcceleRate Member Service Supervisor, the AcceleRate Member Service Representative (AMSR) is responsible for providing superior member service while promoting AcceleRate Financial to prospective and existing members through our inbound and outbound service centre. As a Member Service Representative, you’re a trusted front-line expert empowered to provide information and solutions to existing and potential members regarding AcceleRate Financial’s full range of products and services.

Responsibilities:

  • Deliver friendly and professional service to members through inbound, outbound and eService channels in a call center environment.
  • Maintain sincere interest in member satisfaction while delivering superior member service. Provide members with product and service information, research requested information using available resources and tools, and follow up member calls when necessary.
  • Knowledgeable in a wide range of financial products e.g. Term Deposits (GIC), Registered Retirement Savings Plans (RRSP, Registered Retirement Income Funds (RRIF) and Tax Free Savings Accounts (TFSA)
  • Process a variety of member service related transactions, including facilitating account openings, and efficiently perform a number of administrative duties.
  • Demonstrate ability to identify members’ needs and proactively promote AcceleRate Financial products and services that match those needs.
  • Actively support both Crosstown Civic Credit Union and AcceleRate Financial membership with online support and solutions.

The Person:

Working in the virtual Accelerate Financial division requires exceptional communication skills and the AcceleRate Member Service Representative will have perfected these skills from past experiences, and will bring enthusiasm to consistently deliver a positive member experience.

The ideal candidate will possess a minimum of 1 year previous experience in a customer/member service role, preferably in financial services.  Previous experience with investment products and working in a virtual environment would be considered assets.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at https://www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday, October 23, 2018.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind. Crosstown Civic CU currently operates a network including our Corporate Offices, 9 Winnipeg branch locations, a Commercial Services department and our virtual division, AcceleRate Financial.

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DEPOSIT SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION

Full-time Deposit Service Representative
Gateway Branch

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our members’ lives.

The Position:
Under the supervision of the Manager, Deposit Services, the Deposit Services Representative offers professional service to existing and prospective members while assisting them with their ongoing needs, including accurately processing the opening and closing of both business and personal accounts for members as well as cross selling Entegra’s products and services. The successful candidate will have an in depth knowledge of investment banking and will be required to assist members with their questions, purchases, renewals, etc. regarding registered products. They will approach the challenge of referral goals with a positive attitude and in doing so will help to engage and encourage the MSRS to work at their potential. The Deposit Services Representative will also offer the Sr. MSR back-up support with MSR overrides, answering questions from members and assists in the balancing of cash boxes and/or cash recycling units as needed. This position is also responsible for Anti-Money Laundering audits on new membership files/account openings and for ongoing tracking and follow up on deposit opportunities, being a key player in contributing to the growth and development of the deposit portfolio.

The Person:
You are an outgoing person who takes pride in your attention to detail and excellent communication skills (both written and verbal). You hold a grade 12 diploma with a minimum of 1 (one) to 3 (three) years Member Service Representative experience. Post secondary education in Business Administration is considered an asset. You are an individual who enjoys the challenge of building relationships in a sales environment and prides them self on being a team player. You have the ability to work under pressure and provide positive member experiences while maintaining a professional and friendly attitude. You are an outgoing person and are comfortable in talking with members to help identify additional products and services that the member can benefit from. You have a strong ability to develop relationships with all Entegra Credit Union members, which will assist in your success in the role as well as help in the growth of the branch. Previous credit union and/or DNA Banking Software experience would be considered an asset. Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment; along with a comfort in learning and using multiple software programs, are key to success in this position.

A comprehensive benefits package is offered with this position, in addition to a competitive salary

Those interested in applying are asked to submit a resume and cover letter by Thursday October 25, 2018 and referencing posting number 2018-28 to:

Human Resources Department
Entegra Credit Union
hr@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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TELLER – STEINBACH CREDIT UNION

Posting Number: 18-0203
Closing Date: October 26, 2018
Location: Lagimodiere Branch
Hours of Work: Part-time (minimum 15 hours/week); requires availability for a variety of shifts, including Thursday evenings and Saturdays

Job Purpose:

As a Teller, you will provide a variety of routine cash related services to members with accuracy and courtesy. Listen and recognize member needs and promote and cross-sell credit union services to members or potential members.

Specific Responsibilities:

  • Provide over the counter deposit services such as accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments and selling travelers cheques & money orders
  • List and balance outgoing cheques and balance all transactions daily within established timeframes
  • Recognize member needs and promote and cross-sell credit union deposit services to members by explaining basic credit union products and services, answering basic questions and referring more complex requests for information and assistance to appropriate branch staff

Qualifications:

  • A grade 12 diploma, plus 1 to 3 years of cash related and customer service related experience or an equivalent combination of education and experience
  • Sales experience
  • Excellent customer service, communication, problem solving and interpersonal skills
  • Computer proficiency and numerical skills
  • Credit union experience & bilingualism are both asset

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of October 26, 2018

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: Notre-Dame-de-Lourdes

Responsibilities

The Member Service Representative receives and processes member transactions, manages and reconciles daily cash holdings while promoting a range of financial products and services offered by the Caisse.

Bilingual communication skills (French and English, written and verbal) are required

Closing date: November 5, 2018

For more details: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE – ENTEGRA CREDIT UNION

Part-time Member Service Representative
Various Branches

At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our members’ lives.

The Position:
Under the supervision of the Manager, Deposit Services, the MSR supports the ongoing needs of our members through their knowledge and promotion of Entegra Credit Union’s full array of deposit and investment products and services. The successful candidate will process all member transactions with promptness and accuracy, as well as assist in other daily tasks to support the overall organization of the branch.

The Person:

You are an outgoing person who takes pride in your attention to detail and excellent communication skills (both written and verbal). You hold a grade 12 diploma and have at least one (1) year of related customer service and/or cash handling experience (post-secondary education in Business Administration would be considered an asset). As an MSR (either full-time or part time) you will assist in providing positive member experiences by maintaining a professional and friendly attitude. Previous credit union and/or DNA Banking Software experience would be considered an asset. Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment; along with a comfort in learning and using multiple software programs, are key to success in this position.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.

Those interested in applying are asked to submit a resume, including cover letter and branch preference by Friday, October 26, 2018 and referencing posting number 2018-26 to:

HR Department
Entegra Credit Union

Email:  hr@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted.

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Credit Union Statistics & Community

Current Statistics
 updated September 2018
Credit unions 27
Locations 182
Communities served 106
Communities where a CU is the only financial institution 61
Members 637,892 (July 2018)
Total Assets $29.48 billion (July 2018)
Community Support
latest annual results – December 2017
Sponsorships & Donations $4.47 million
Scholarships given / total value 217 / $154,000
In-kind donations (no/low fees for community organizations) $562,500
Employee volunteer time donated 46,131 hours
Employees 3,149 (776 PT)
Patronage (profit sharing, cash rebates, dividends) $21.1 million
For more information, contact Knowledge Services, Credit Union Central of Manitoba.

News

CUCM Community Engagement

CUCM’s corporate giving is driven by decisions its employees make – as individuals and as a group through staff club events and the United Way/All Charities Campaign – about their own philanthropy. CUCM matches employee donations to organizations whose aims are consistent with CUCM’s core values and the spirit of Co-op Principle #7, Concern for Community. Through matching, employees and CUCM have contributed $1.28 million over the past 10 years—including nearly $170,000 in 2017—to organizations that have a broad range of goals.

CUCM exposes employees to community organizations by inviting them to speak prior to CUCM staff meetings. And, by adding a Community Leadership & Engagement score to the company balanced scorecard, CUCM incents employees to donate time to organizations’ ongoing activities or special projects.

IN 2017:

$84,766 EMPLOYEE GIVING
$84,766 CORPORATE MATCH (includes $6,033 of in-kind giving)
732 VOLUNTEER HOURS

Continue reading “CUCM Community Engagement”

Current Promotions

Attach your photo and send it here to enter the contest
Current Promotion: The Real Manitoba Photo Contest
Enter your high-quality, eye-catching, story-telling photos of our beautiful province.
The contest is open to all Manitobans: you don’t have to be a credit union member and you can even be an employee, as the photos are judged on their merits alone, no names attached.
Continue reading “Current Promotions”