About Credit Unions & Co-Ops

Credit unions serve more communities than any other financial institution, giving Manitobans substantially better access to quality financial services and products.
In 61 of those communities, a credit union is the only financial institution in place to serve local residents and businesses.

What is a Credit Union?

What is a Credit Union?
Credit unions are financial co-operatives and, like all co-operatives, are owned and controlled by the people who use their services. These people are members, and they all own shares in the credit union. As shareholders, members of many credit unions share in the profits every year. (more…)

The Co-Operative Model

The Credit Union Difference

Credit unions are driven by both economic and social concerns. They are community-based organizations that care not only about the bottom line of their businesses, but also the needs of their members and the quality of life in their communities. (more…)

Credit Union History

The Origins of Co-operatives and Credit Unions
The story of co-operatives and credit unions began in Rochdale, England on December 21, 1844. The first co-operative, in Toad Lane, was created to supply wholesome, unadulterated food at reasonable prices to society members. (more…)

Why We’re Successful

Credit unions in Manitoba are successful for many reasons, but the number one reason is because they are different. With a credit union, you’re a member – not a number.


The 7 International Co-Operative Principles

The co-operative principles are guidelines by which co-operatives put their values into practice. (more…)

Credit Union Employee Giving and Community Service

Credit unions adhere to the co-operative principle of Concern for Community, routinely supporting organizations and events in the communities they serve. (more…)

Find a Credit Union

There are 31 credit unions currently operating in Manitoba.

Locating the Nearest Branch or ATM

Map and/or list the locations of Canadian Credit Union branches and ATMs with the Branch & ATM locator.

Use the Mastercard/Cirrus locator to find ATMs around the world with the Mastercard/Cirrus locator.

Links to Credit Union & Co-Op Sites

Lost or stolen debit cards or MasterCard cards
No charge dial: 1-800 567-8111


Links to Credit Union Internet Banking Sites

Manitoba Credit Union Internet Banking Sites


Credit Union Careers



Carpathia Credit Union is a full service financial institution that is owned by its members, who work and play right here in Manitoba. We have a membership of over 10,000 and have reached almost $500 million in assets. Our expanding network includes five branches, a Commercial Centre, and a Corporate Office to serve our growing membership. Carpathia is committed to the communities we operate in, providing more than $75,000 to Ukrainian Canadian community groups and events each year.

Reporting to and working with the Board of Directors, the Chief Executive Officer (CEO) is responsible for providing leadership in all areas of credit union activities, is expected to anticipate, interpret, and respond to the regulatory, IT, risk and economic environment to ensure appropriate policy development and implementation. Providing guidance and direction for achievement of the strategic vision and mission, maintaining operational efficiencies and directing credit union operations within sound practices and board objectives are important to the success in this role.

The ideal candidate will be a strategic leader with strong business acumen, coupled with a genuine interest in Ukrainian Canadian community involvement. The successful candidate will be able to clearly articulate a compelling vision that is inspiring, display a dedication to exceed member expectations, and be energized by facing challenges head on. The Board of Directors is looking for an individual who has demonstrated their expertise in planning, setting and accomplishing priorities. The ability to see opportunities in the future and make them happen, and the willingness to use the expertise of others are definite assets to this position.

With a minimum of five years in Credit Union, Banking or Financial Services Management and a post-secondary education and/or CPA designation, the candidate has the capacity to exercise strong risk management, show expertise in all core credit union operations and possess strong interpersonal skills.

Carpathia Credit Union offers a competitive salary with a comprehensive benefits package, commensurate with the successful candidate’s qualifications. Qualified candidates are encouraged to explore this unique and exciting opportunity, in confidence, by forwarding a résumé and cover letter by September 14, 2017 to:

Ainsley Desautels, Manager People Consulting
Credit Union Central of Manitoba
Email: hrcucm@cucm.org
Telephone: 204.985.4968

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Carpathia Credit Union is a full service financial institution that is owned by its members, who work and play right here in Manitoba. We have a membership of over 10,000 and have reached almost $500 million in assets. Our expanding network includes five branches, a Commercial Centre, and a Corporate Office to serve our growing membership. Carpathia is committed to the communities we operate in, providing more than $75,000 to community groups and events each year.

We are seeking a motivated, experienced and dedicated individual to join our executive team reporting directly to the Chief Executive Officer in the position of:

Chief Finance and Risk Officer
The Chief Finance and Risk Officer is responsible for developing, analyzing and interpreting accounting and financial information in order to evaluate operating results that track performance against budget, forecast, competitive benchmarks and other metrics. In addition, you will manage risk management functions of the credit union, as well as the administration, information technology and human resources functions. As Chief Finance and Risk Officer, you will direct the treasury, audit, tax, purchasing, real estate, and risk management activities for the organization. You will also provide support for all Board of Director related accounting and finance reporting and presentations.

Your resume includes a post secondary education with a CPA designation and at least 5 years of related experience, preferably in a senior management role at a financial institution. You are a results-oriented individual and possess above average leadership and communication skills. Our ideal candidate has the desire to connect with and participate in community events supporting the Ukrainian community.

Candidates interested in exploring this opportunity are encouraged to submit a resume, in confidence, with covering letter, no later than September 14, 2017 to:

Ainsley Desautels, Manager People Consulting
Credit Union Central of Manitoba
400 – 317 Donald Street
Winnipeg, MB R3B 2H6
Email: hrcucm@cucm.org

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Reporting to the President & Chief Executive Officer the CFO is responsible for the fiscal health of the organization and will provide strong financial, accounting and people leadership. Owing to a retirement, the new CFO will be joining the organization at a time of exciting innovation and transformation. They will be a part of the Executive Management team and will participate in the development of strategic planning and the design and development of policies and programs for a highly engaged workforce with an excellent work culture. This is a fantastic time to join an organization that has strong community commitment, a collaborative, results focused corporate culture and a strong vision for the future.

As the CFO you will:
• Be responsible for the overall direction, control and planning for the finance, accounting, tax, audit, budget, and treasury/investment functions.
• Manage the overall financial planning of the organization with immediate responsibility for accounting practices, the maintenance of fiscal records and the preparation of financial reports.
• Maintain strong relationships with the Board, Executive, and Senior Management and play a key role in strategy development.
• As a strategic business executive manage the investment portfolio, maintaining liquidity levels, and working closely with CUCM investments to optimize returns.
• Recommend appropriate policies and procedures for internal controls.
• Provide budgeting guidance to business leaders and ensure the budgeting process meets the overall business plan and strategy.
• Oversee and provide strategic direction to Centralized Services, with responsibility for the allocation of human and technological resources.
• Present financial and operating reports to the Board.
• Serve as the Treasurer of Cambrian Credit Union.

To be successful in this role you:
• Have obtained a CPA accounting designation (CA, CGA or CMA) along with completion of post-secondary education.
• Are currently in a senior financial management and leadership role and have experience in financial services.
• Have experience in liquidity, asset liability and risk management.
• Have a background in treasury management and experience with payments.
• Are a strong mentor and leader who promotes a highly accountable team that works towards productive goals and achievements.
• Believe in building strong working relationships with partners, internal and external stakeholders and prefer a collaborative and team oriented culture.
• Have a passion for quality customer service and encourage that in your team.
• Are results oriented and hold yourself accountable in addition to your team.

To submit your candidacy:
Please email your resume in confidence to Annette Kohut, Associate, Executive Search at akohut@peoplefirsthr.com.

For more information, please feel free to contact Karin Pooley, Vice-President, Recruitment and Executive Search at 204.940.3939.

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 Our Commercial Banking department is seeking a Senior Commercial Account Manager who is a strong business developer, with five to seven years of commercial sales and lending experience. If you have a passion for business lending, hold integrity and honesty as high priorities and have a friendly sense of competitive spirit, then Cambrian Credit Union could be the right match for you.

Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package (benefits, pension plan, performance-related variable compensation, etc).

In the role of Senior Commercial Account Manager you will:
• Develop and maintain effective sales and marketing efforts to maximize commercial loan growth, deposit growth and sales of associated products and services to help commercial members succeed in their business.
• Manage business development and member/client retention within a portfolio of accounts.
• Achieve commercial loan growth, and deposit growth objectives while adhering to Cambrian’s commercial credit risk strategies and practices within established policies and procedures.
• Analyze commercial requests within the designated portfolio and make appropriate credit decisions.
• Review existing credit arrangements to manage risk associated with commercial granting processes and identifying areas of potential loss or liability. Initiate and follow through on actions to minimize exposure to risk, including establishing appropriate allowances as needed or required.
• Maintain a high profile and professional image in the local business community.
• Work closely with and provide guidance and assistance to Cambrian’s retail network regarding Commercial credit applications and referrals.
• Assist in developing Commercial Banking colleagues.

Your experience:
• Post secondary degree, diploma or certificate in business, commerce or an equivalent combination of education and experience in commercial lending relationship management.
• Proven success as a relationship oriented business developer.
• Results oriented self starter who works effectively both independently and as part of a team.
• Critical thinker who analyzes information and uses logic to solve.
• Innovative thinker, open to new ideas, processes, and applications.
• Ability to work well in a fast paced team sales environment with multiple and often changing priorities.
• Strong organizational and time management skills.

Please submit your resume and cover letter to http://www.hr.cambrian.mb.ca by Friday, September 15, 2017.

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Come work where you can make a difference…

The Opportunity

For over 75 years, the Belgian-Alliance Credit Union (BACU) has taken great pride in delivering quality financial services to over 5,000 member owners. With three branches in Winnipeg and open to all, BACU is a dynamic and progressive financial institution that is poised for continued growth.

We are currently looking for an experienced Commercial Lender to join our team. This is a permanent position based from our corporate head office on Portage Avenue, working Monday to Friday with occasional travel to our other branches.

Working closely with the senior management team, the Commercial Account Manager administers and manages the credit union’s commercial lending portfolio.  We are seeking a self-motivated individual that can manage and grow BACU’s current commercial real estate secured portfolio by working closely with our members, our branches and within our communities.  As the BACU Commercial Account Manager, your focus is on building new relationships while enhancing the service levels for existing members.

Key responsibilities of a BACU Commercial Account Manager include:

  • Interviewing, analyzing, adjudicating and documenting all significant business lending requests for existing and potential members of BACU
  • Managing existing business member relationships by ensuring annual reviews are done in a timely fashion
  • Retaining, growing and maximizing the cross-sell efforts to our business members
  • Managing the day to day commercial portfolio delinquency and overdraft requests
  • Mentoring the BACU in-branch lenders on small business lending requests
  • Working as a team with all BACU staff in achieving our high level goals and initiatives

This position may be considered as a developmental role for future senior management candidates.

The Person

As the ideal candidate, you have a minimum of three years’ experience working within the commercial lending department of a financial institution, have prior experience in business lending (Business Statements, Financial Analysis, Documentation, etc.) and decisioning commercial credit.  You are a self-motivated individual who thrives on making a difference. You love ensuring your members’ receive a high level of service each and every day.  Prior credit union experience is considered an asset, however is not a requirement.

What do we offer?

At BACU, we offer competitive compensation, a great pension plan, comprehensive benefits; a team based variable compensation plan and a wonderful work environment where each team member has a chance to make a difference.

Why not contact us to see why your goals may be in line with ours.

Applicants are invited to submit their cover letter and resume in confidence to careers@bacumail.ca by Friday August 18, 2017. Please indicate salary expectations within your cover letter.

We appreciate the interest of all applicants, however, only candidates selected for an interview will be contacted.

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The Credit Union:
Vanguard Credit Union is a progressive financial institution focused on the well-being of its members and staff. We are committed to local ownership, local management and enabling economic development in the communities we serve. We do this by providing personal, professional service to our members and taking an active role in supporting and strengthening the social fabric of the region.

The Position:
The Accountant is responsible for accurate and timely accounting information and reporting that is used for planning, budgeting and control purposes and is the Money Laundering Compliance Officer for the credit union. This position reports directly to the VP of Finance & Risk Management and may work out of any of our 11 locations. The term will be approximately 14 months in duration.

Education & Experience (desired):
• Post-secondary degree or diploma in Accounting
• 3 years of job related experience or an equivalent combination of education and experience.

A salary will be negotiated commensurate with qualifications and experience of the successful candidate.

Please visit our website http://www.vanguardcu.mb.ca for more information.

We appreciate all applications; however only those selected for an interview will be contacted.

Please submit your resume in confidence by Wednesday, August 30, 2017 to:
Stacy Gill, HR & Marketing Manager
Vanguard Credit Union

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Role Title             Digital Marketing Specialist
Department          Marketing
Job Grade            10

Role Overview: Reporting to the Manager, Product and Channel, the Digital Marketing Specialist is a key role within the Marketing team at ACU. This role will create and facilitate all areas of digital marketing for ACU and Outlook Financial. The digital marketing specialist doesn’t just see digital marketing as their job, they consider it a part of their everyday life.


  • Create content and deploy on ACU’s social media channels
  • Create and oversee ACU’s content calendar
  • Coordinate ACU’s email marketing and marketing automation system
  • Create website plans for campaigns and launches
  • Oversee ACU’s digital content marketing
  • Responsible for the delivery of ACU’s and Outlook Financials website and mobile strategy
  • Keep up-to-date on advancements in digital marketing
  • As part of the project team, proactively identify opportunities in ACU’s digital channels
  • As part of a creative team, contribute to the development of creative concepts and solutions
  • Develop strong relationships with ACU’s search engine solutions partners
  • Responsible for all digital reporting for ACU and Outlook Financial, execute monthly reports and continuously improve reporting
  • Evaluate and analyze social media tactics initiatives, monitor trends and make suggestions based on what is happening
  • Prepare digital marketing reports, and provide in-depth digital product and channel reporting
  • Ensure all initiatives are consistent with legislative requirements, ACU’s Privacy Policies, and compliance regulations.
  • Keep strictly confidential the affairs of anyone whose private information becomes available
  • Understand, respect, support and promote ACU’s products, services, and commitment to values-based banking and triple bottom line accountability.


Education and Experience

This position requires the completion of post-secondary education in Marketing or Digital Marketing plus three to six years of experience, or a combination of education and experience.

Key Occupational Skills

The incumbent will possess a high level of knowledge and skills in the following competencies:

  • Ability to think outside the box
  • Strong writing and editing skills for digital media
  • Creative writing skills
  • Website content development skills
  • Social media engagement
  • HTML and website editing
  • Strong technical/computer skills
  • Analytical skills
  • Ability to work in a fast paced environment
  • Ability to work independently and in a group setting

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

To Apply: Please submit your resume and cover letter on http://www.assiniboine.mb.ca. We thank all that apply but only candidates selected for an interview will be contacted

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At Entegra we understand that people – on both sides of the counter – are our most important resource. Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members.  Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position:

The Lending Officer offers professional service to existing and potential members through their growing knowledge of Entegra Credit Union’s full range of lending products and services. Reporting to the Branch Manager, this position participates in building the deposit growth of the branch by uncovering additional business for members through gathering information about their assets held at other FI’s and providing them options for that business at ECU. With guidance received from Sr. FSO’s and the Branch Manager, the Lending Officer assists members with loan renewals, interest rate adjustments, re-financing, consolidations, loan extensions and any other inquiries. With their knowledge of personal financial planning this position talks with members about how Entegra’s services can better their financial outlook, providing the members with the well rounded, reliable service they have come to expect at Entegra Credit Union.

The Person:

You are looking for a career that offers continuous growth and development. As part of Entegra’s lending team, you are ready to build and maintain a high profile within the community. You have two (2) years experience in the financial services industry and excellent communications skills. You have experience developing rapport with members/clients, identifying new leads and managing member/client engagement. You are technically proficient in both Windows and the Microsoft Office Suite. Previous experience working within in the DNA banking system software and knowledge of standard credit practices and lending processes would be considered an asset. You bring a professional attitude, organization and a strong work ethic to this team environment.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.

Those interested in applying are asked to submit a resume and cover letter by Thursday, August 24, 2017 and referencing posting number 2017-13 to:

Human Resources Department


We thank all candidates for their interest; however only those considered for an interview will be contacted.

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 Build a career with one of Manitoba’s Top 25 Employers! Access Credit Union strives to be the employer of choice in Southern Manitoba supporting a professional and innovative atmosphere. Our engaged, highly competent staff are inspired to achieve their personal best through opportunities for learning and growth in a challenging, fun and rewarding work environment.

We currently have an opportunity for a highly motivated full-time Financial Planner in our Carman branch, servicing our Carman, Sanford, and Oak Bluff branches.

Key Responsibilities:
The Financial Planner is responsible for building long and lasting relationships with members while providing investment solutions to help achieve their financial goals. The Financial Planner is accountable for growing the region’s wealth management portfolio, developing strategies to attain individual and team sales goals and referring members to other internal experts where required. The Financial Planner provides members and potential investors with financial planning strategies including but not limited to retirement, education, asset allocation, risk management, and estates.

Desired Knowledge, Skills, and Abilities:
• Proficient knowledge of investment products and services including mutual funds, term deposits, registered investment products, and the financial planning process.
• Advanced sales and service skills with experience in developing a book of business.
• Strong interpersonal and communication skills.
• Ability to prioritize, plan, and meet deadlines with considerable attention to detail.
• Ability to make complex decisions using sound judgment under general supervision.
• Understanding of financial statements is an asset.
• Investment Funds in Canada (IFIC) or Canadian Securities Course (CSC) completed.
• Certified Financial Planner (CFP) or Professional Financial Planner (PFP) designation is required within four years of start date. The CFP designation is preferred.
• 4 – 6 years of job related experience or an equivalent of experience and education.

Access Credit Union has opportunities for personal and professional growth within an environment that promotes continuous learning and cooperative values. Salary is negotiable dependent on skills and experience and we offer an excellent employee benefits package.

Please logon to our website http://www.accesscu.ca and complete the online application under “careers” including your resume and cover letter. This posting will remain open until filled.
We thank all applicants for their interest. Only those under consideration for the position will be contacted.

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Caisse Financial Group is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 27 branches in Manitoba.

Télé-Pop provides information technology services and technological business solutions for the Caisse.

Classification: Casual; evening and/or weekend

Work Location: Télé-Pop, 301 – 205 Provencher Boulevard, Winnipeg, Manitoba

Work Schedule
Variable work schedule; you must be flexible and available. You will work evenings from 7:00 PM to 2:00 AM and / or on weekends from 7:30 AM to 4:30 PM.


  • According to established protocols, monitor computer systems, notify Senior Computer Operator of any anomaly and intervene in troubleshooting problems that may occur;
  • Provide assistance and support to the IT environment in any situation requiring special attention;
  • Answer telephone calls;
  • Prepare internal mail.


  • Technical and/or computer knowledge or predisposition would be an asset;
  • Demonstrates autonomy, reliability, integrity and is action-oriented when facing challenges;
  • Comfortable with problem solving;
  • Bilingualism in French and English (oral and written) is required.


Salary according to experience and qualifications.

Please forward your resume in confidence by August 18, 2017 to:

Caisse Financial Group
Human Resources
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
E-mail: emplois@caisse.biz
Fax: 204.233.6405

Only those candidates selected for an interview will be contacted.

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Position Title: Member Service Representative
Posting Number: 17-0166
Closing Date: August 18, 2017
Reporting To: Manager, Member Services
Location: Linden Ridge Branch
Hours of Work: Full-time position; Tuesday to Saturday with a rotation of Thursday evenings

Job Purpose:
As a Member Service Representative you will promote cash and non-cash related deposit products and services to our members and potential members with courtesy and accuracy. On a daily basis, you will respond to member inquiries, analyze their needs and assist our members and potential members to find the product or service which best meet those needs.

Specific Responsibilities:
• Provide courteous service, assist members with financial inquiries, and promote credit union products and services to members
• Assist members at the front counter on a variety of products and services including, but not limited to: traveler’s cheques, money orders, safety deposit box rental and access, certified cheques, stop payments, bonds (purchase and redemption), travel insurance, cheque orders, ATM cards, CU by Phone, Member Direct, MasterCard, direct deposit, term deposits, address changes, and foreign currency
• Advise SCU members and prospective members on SCU accounts, registered products, business accounts and estates

• A grade 12 diploma with 2 years of post secondary education (i.e. Business Administration diploma), plus 1 to 3 years of job related experience, or an equivalent combination of education and experience
• Demonstrates excellent customer service, communication, problem solving and interpersonal skills
• Proficient with Microsoft Word and Excel
• Previous experience in assessing and meeting customer needs in a sales service culture within a financial institution would be an asset
• Credit union experience & bilingualism are both assets

For further information and to apply on-line, visit http://www.scu.mb.ca/careers
by the closing date of August 18, 2017

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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The Credit Union:
Vanguard Credit Union is a progressive financial institution focused on the well-being of its members and staff. We are committed to local ownership, local management and enabling economic development in the communities we serve. We do this by providing personal, professional service to our members and taking an active role in supporting and strengthening the social fabric of the region.

The Position:
Member Service Representatives are responsible to provide value added member service through identifying and anticipating member needs and effectively suggest an appropriate credit union solution, while complying with risk and cash management policies and efficiency goals. In addition, builds and maintains strong member relationships by providing prompt, reliable and courteous service when assisting members with financial transactions and service.

• Responsible for the delivery of value added member service as per Vanguard’s service standards
• Product and service knowledge
• Provide professional, expertise service and advice through conversation and identifying needs
• Risk and cash management
• Support a positive and productive work environment
• Pursue opportunities for professional growth and knowledge through training, education and self-study.

Education and Experience:
• Business Diploma (an asset)
• Sales and service experience
• Preference is given to those with Credit Union experience

An excellent employee benefit package and variable incentive pay plan is provided.

We appreciate all applications; however only those selected for an interview will be contacted.

Please submit your resume in confidence by Wednesday, August 30, 2017 to:
Stacy Gill
Human Resource & Marketing Manager

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Basic Function

Under general supervision, performs a variety of member client service transactions within clearly defined policies and procedures. Duties include providing over-the-counter deposit services such as: accepting deposits, cashing cheques, processing bill payments, calculating foreign and domestic exchange, processing loan payments and selling negotiable items (i.e. traveler’s cheques, money orders and drafts). The position is responsible for responding to member client inquiries and taking action to reconcile discrepancies in records and accounts. Routinely receives and pays cash or other negotiable items, is responsible for custody, balancing and security of cash, maintains assigned cash limits and balances transactions daily. Perform a variety of routine accounting functions including the reconciliation or balancing of subsidiary financial controls and financial control reports. The position responds to member client inquiries on all credit union products and services and identifies opportunities to cross sell or refer sales opportunities and opening and closing accounts to other staff. You will contribute to the overall success of Westoba by providing a high level of service consistent with “The Winning Play for Tellers & Sales and Service Partners” to all our members and Sales and Service partners.

Position Requirements & Specifications

Minimum: Grade 12 or equivalent
Preferred: Certificate, Diploma, Degree relating to Business Accountancy, Business Administration or Office Administration
Experience, Knowledge Base & Training:
Entry level position and preference given to those with previous credit union or financial institution experience.
Credit union knowledge, philosophies and principles.
Basic math calculations (manual and calculator derived)
Credit union products and services
Knowledge & understanding of credit union policies and procedures.
Credit union banking system, email and telephone systems.

We thank all applicants; however only those selected for an interview will be contacted.
For full details please go to http://westobacu.com/about-us/careers/

Closing Date: August 27, 2017

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Caisse Financial Group is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 27 branches in Manitoba.

Classification: Permanent; Full time

Work Location: At one of our branches in Winnipeg: 205 Provencher Boulevard, 36 Lakewood Boulevard,
875 Dakota Street


Key responsibilities are receiving and processing member transactions, managing and reconciling daily cash holdings while promoting a wide range of financial products and services offered by the Caisse.

Bilingualism in French and English (oral and written) is required.

Closing date: September 8, 2017 / For more details: http://www.caisse.biz/en/careers/

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Posting Reference Number: CEL17-073
Closing Date: August 18, 2017
Location(s): Winnipeg, Calgary, Regina

About Celero:
A full-service IT shop, Celero provides complete banking solutions, IT planning, systems integration, managed and cloud services, support, maintenance and professional services to meet the unique needs of financial institutions of all sizes and delivers world-class reliability through our Canadian-based data centers, employees and operations.

Our workforce is a complementary mix of deeply experienced professionals and enthusiastic entry-level employees, from all walks of life.  So whether you’re right out of university or have 30 years in the industry to your credit, we’ve got a spot that might be right for you.  We offer a comprehensive benefit package including:

  • Health Care Spending Account
  • Fitness subsidy
  • Paid volunteer days
  • 6% matched pension contribution
  • 3 weeks annual vacation leave to start
  • and a full suite of Health, Dental and Disability benefits

Your Opportunity

Reporting to the General Manager, IT Outsourcing, the Manager, Managed Infrastructure and Desktop Operations will be the primary interface and front line leader responsible for the supervision, technical development and guidance for the Infrastructure and Desktop Operations team and to lead on the day to day activities of the team.

Celero’s Managed and IT Outsourcing services spans across Canada with specific focus to financial institutions. Our primary services include IT Assessments, Technology Road mapping, Business Continuity and Disaster Recovery, Cloud Hosting, SaaS, IaaS, PaaS, Desktop and Preventative Care services.

The successful candidate will have a proven track record of successful collaboration and building positive relations, partnering with clients to proactively solve current and emerging business needs, and identifying opportunities for adding value and assisting Celero’s clients and other internal departments to deliver on their business goals and objectives.

A Day in the Life

  • Manage the effective delivery of day to day operations for internal and managed infrastructure services clients; accountable for overall adherence of defined SLAs and ensure team commitment of outlined key performance indicators (KPIs)
  • Implement best practices and standardize support processes to provide exceptional customer service and deliverables
  • Provide management consulting and technical advice in IT Operations Management, IT Service Management (ITSM) and technology infrastructure to internal and external clients
  • Manage and foster relationships with Celero’s partner organizations that assist in the successful delivery of services to our clients
  • Provide day-to-day leadership to departmental staff; direct workload of team members to optimize effectiveness
  • Implement plans, set priorities, and allocate resources to successfully achieve project goals
  • Provide team leadership by establishing internal procedures, ticketing, and escalation standards to ensure prompt resolution to incidents and service requests
  • Participate in business unit planning activities
  • Continually refine and introduce applicable standards, techniques, and best practices for managed infrastructure services

Your Resume

  • Completion of a recognized post-secondary program in Computer Science, System Administration, Electronic Systems Engineering or an equivalent combination of 2 years of education and experience
  • Relevant information technology certifications are considered an asset
  • A minimum of 5 years of progressive experience in supporting a managed infrastructure services and desktop environment , including three to five years leadership experience
  • Experience with deploying and managing an enterprise IT Management Solution for MSPs
  • Experience in continuous process development and improvement through standardization and automation
  • Solid knowledge of Change Management, Project Management, Contract Management, Vendor Management, Resource Management and Customer Service
  • Demonstrated ability to investigate, learn and implement new processes and technologies.
  • Applied knowledge of MSP technologies and remote administration tools.
  • Familiarity with information technology processes and best practices
  • Proven ability to lead and motivate teams of professional staff located across Canada
  • Proven ability to gather and assess client needs and determine impact on business processes
  • Current on trends and emerging technology in the Managed Services and Cloud Hosting industry

Our Expectations

We have high expectations of all Celero employees and strive to recruit applicants with the following characteristics:

  • Comfortable working in a fast paced technology driven environment, with a commitment to and focus on customer service.
  • Commitment to working collaboratively in a team-based workplace environment and able to build strong professional relationships with peers, superiors and clients.
  • Strong leader and communicator, equally comfortable working with technical and business professionals.
  • Ability to convey technical thoughts and ideas to a wide range audience.
  • Very strong analytical skills and proven ability to resolve extremely complex technical problems while under pressure and given tight timelines.
  • Should be a highly-motivated analytical thinker with preferred experience in a fast paced, structured customer service environment
  • Superior communication skills as demonstrated by the ability to convey technical thoughts and ideas to a wide range audience.
  • Demonstrates self-motivation and initiative in understanding the needs of others.
  • Effectively adapts to tight deadlines, heavy workloads, and shifting priorities.
  • Well-developed interpersonal and communication skills. Able to build professional relationships with peers and superiors.  Able to work comfortably with both business and technical professionals.
  • Ability to “think outside the box”; creativity in problem solving and applying new approaches.
  • Manage multiple projects with varying complexity, priorities and timelines.
  • Demonstrates the ability to make practical and objective decisions in situations where little guidance is available.
  • Commitment to working collaboratively in a team-based organization – promotes high performance work environment characterized by positive relationships, strong team orientation, and professional skill enhancement while delivering required business results. Accepts ownership of issues and shares credit for team successes.

For more information on who we are, what we do and who we help, please visit our website at www.Celero.ca

To apply, please visit jobs.celero.ca to create a profile in the Celero Career Centre and apply to the open Manager Managed Infrastructure and Desktop Operations position by no later than August 18, 2017

All submissions will be acknowledged and reviewed, however only those respondents deemed to be the most qualified for this position will be interviewed.

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Credit Union Statistics & Community

Current Statistics
as of May 3, 2017
Credit unions 31
Locations 182
Communities served 106
Communities where a CU is the only financial institution 61
Members 617,747
Total Assets $27.12 billion
Community Support
latest annual results – December 2015
Sponsorships & Donations $3.4 million
Scholarships given / total value 266 / $165,850
In-kind donations $290,582
Employee volunteer time donated 26,145 hours
Employees 3,312 (730 PT)
Staff Training $2.2 million
Payroll $133.2 million
Value of improvements and new branches $37.8 million
Patronage (profit sharing, cash rebates, dividends) $29.20 million
For more information, contact Knowledge Services, Credit Union Central of Manitoba.


CUCM Community Engagement

CUCM’s corporate giving is driven by decisions its employees make – as individuals and as a group through staff club events and the United Way/All Charities Campaign – about their own philanthropy. CUCM matches employee donations to organizations whose aims are consistent with CUCM’s core values and the spirit of Co-op Principle #7, Concern for Community. Through matching, employees and CUCM have contributed more than $1 million (an annual average of $113,422) over the past nine years to organizations that have a broad range of goals.

CUCM exposes employees to community organizations by inviting them to speak prior to CUCM staff meetings. And, by adding a Community Leadership & Engagement score to the company balanced scorecard, CUCM incents employees to donate time to organizations’ ongoing activities or special projects.

IN 2015:

$84,330 CORPORATE MATCH (includes $3,750 of in-kind giving)

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Current Promotions


Attach your photo and send it here to enter the contestCurrent Promotion: The 2019 Real Manitoba Photo Contest


Enter your high-quality, eye-catching, story-telling photos of our beautiful province.
The contest is open to all Manitobans: you don’t have to be a credit union member and you can even be an employee, as the photos are judged on their merits alone, no names attached.
Continue reading “Current Promotions”