About Credit Unions & Co-Ops

Credit unions serve more communities than any other financial institution, giving Manitobans substantially better access to quality financial services and products.
In 61 of those communities, a credit union is the only financial institution in place to serve local residents and businesses.

What is a Credit Union?

What is a Credit Union?
Credit unions are financial co-operatives and, like all co-operatives, are owned and controlled by the people who use their services. These people are members, and they all own shares in the credit union. As shareholders, members of many credit unions share in the profits every year. (more…)

The Co-Operative Model

The Credit Union Difference

Credit unions are driven by both economic and social concerns. They are community-based organizations that care not only about the bottom line of their businesses, but also the needs of their members and the quality of life in their communities. (more…)

Credit Union History

The Origins of Co-operatives and Credit Unions
The story of co-operatives and credit unions began in Rochdale, England on December 21, 1844. The first co-operative, in Toad Lane, was created to supply wholesome, unadulterated food at reasonable prices to society members. (more…)

Why We’re Successful

Credit unions in Manitoba are successful for many reasons, but the number one reason is because they are different. With a credit union, you’re a member – not a number.

(more…)

The 7 International Co-operative Principles

The co-operative principles are guidelines by which co-operatives put their values into practice. (more…)

Credit Union Employee Giving and Community Service

Guided by the international co-operative principle of Concern for Community, Manitoba credit unions are strong supporters of a wide range of community organizations and events throughout the province.
(more…)

Find a Credit Union

There are 26 credit unions currently operating in Manitoba.

Locating the Nearest Branch or ATM

Map and/or list the locations of Canadian Credit Union branches and ATMs with the Branch & ATM locator.

Use the Mastercard/Cirrus locator to find ATMs around the world with the Mastercard/Cirrus locator.

Links to Credit Union & Co-Op Sites

Lost or stolen debit cards or MasterCard cards
No charge dial: 1-800 567-8111

(more…)

Links to Credit Union Internet Banking Sites

Manitoba Credit Union Internet Banking Sites

(more…)

Credit Union Careers

PROJECT MANAGER I – STEINBACH CREDIT UNION
SENIOR FINANCIAL ADVISOR – ASSINIBOINE CREDIT UNION
SENIOR MANAGER, COMMERCIAL CREDIT RISK – CAMBRIAN CREDIT UNION
PLATFORM MANAGER – ACCESS CREDIT UNION
INTERMEDIATE ACCOUNTANT – CREDIT UNION CENTRAL OF MANITOBA
WEALTH ADVISOR – ASSINIBOINE CREDIT UNION
SENIOR NETWORK ANALYST – CAISSE FINANCIAL GROUP
FINANCIAL ADVISOR – ASSINIBOINE CREDIT UNION
COMMERCIAL & AGRICULTURAL ACCOUNT MANAGER – ACCESS CREDIT UNION
MARKETING & COMMUNICATIONS COORDINATOR – ENTEGRA CREDIT UNION
LOAN ADMINISTRATOR – NIVERVILLE CREDIT UNION
IT OFFICER – SUNRISE CREDIT UNION
COMPLIANCE OFFICER – ROSENORT CREDIT UNION
CONSUMER LENDING OFFICER – STEINBACH CREDIT UNION
SENIOR MEMBER SERVICES REPRESENTATIVE – CASERA CREDIT UNION
FINANCIAL SERVICES ASSISTANT – CROSSTOWN CIVIC CREDIT UNION
FINANCIAL SERVICES ASSISTANT – CROSSTOWN CIVIC CREDIT UNION
LOANS CLERK/MEMBER SERVICE REPRESENTATIVE – ASSINIBOINE CREDIT UNION
MEMBER CONTACT CENTRE REPRESENTATIVE – STEINBACH CREDIT UNION
FINANCIAL SERVICES OFFICER – CAMBRIAN CREDIT UNION
FINANCIAL SERVICES OFFICER – CROSSTOWN CIVIC CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP
MEMBER SERVICE REPRESENTATIVE I OR II (MSR I OR MSR II)- CROSSTOWN CIVIC CREDIT UNION
MEMBER SERVICE REPRESENTATIVE – ASSINIBOINE CREDIT UNION
MEMBER SERVICE REPRESENTATIVE II OR III – CASERA CREDIT UNION

PROJECT MANAGER I – STEINBACH CREDIT UNION

Posting Number: 18-0246
Closing Date: January 20, 2019
Hours of Work: Full-time
Location: Corporate Office, Steinbach; travel to Winnipeg may be required

Job Purpose: As a Project Manager, you will research plan, execute, and evaluate corporate project/process initiatives within established timelines and budgets, build and lead project teams, and ensure confidentiality and quality control throughout the project life cycle.

Specific Responsibilities:

  • Lead/facilitate the planning and/or implementation of projects by developing detailed project plans, defining resource requirements, and monitoring/communicating project progress
  • Liaise with service providers, project sponsors, and stakeholders to plan, communicate, and coordinate project strategies
  • Review and negotiate statements of work (SOW) with service providers, submitting finalized agreements to project sponsor for approval
  • Collaborate with project sponsor to develop project charter and scope; ensure adherence to charter by monitoring quality, budget, timelines, and resources throughout the project life cycle
  • Manage changes in the project scope, identify potential issues or opportunities, and recommend/implement process and/or project plan changes as necessary
  • Prepare project status reports on a regular basis and submit to project sponsor, stakeholders, and/or managers in a timely manner
  • Reconcile conflicting priorities within project initiatives or within cross-functional areas by researching issues/concerns and recommending and/or implementing solutions
  • Motivate, develop, and monitor project teams to ensure successful delivery of project objectives
  • Maintain open communication and cooperation with staff to ensure a friendly and efficient work environment
  • Maintain thorough knowledge of and adhere to project management and/or process improvement methodologies
  • Work collaboratively to achieve departmental and organizational goals by way of ongoing support to the Project Management Office

Qualifications:

  • Bachelor’s degree or a diploma specializing in project management or business, plus 4 to 6 years of job related experience, or an equivalent combination of education and experience.
  • Project Management Professional (PMP) designation would be considered an asset.
  • Strong negotiation, persuasion and communication skills.
  • Strong business acumen.

For further information and to apply online, visit www.scu.mb.ca/careers by the closing date of January 20, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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SENIOR FINANCIAL ADVISOR – ASSINIBOINE CREDIT UNION

Location:  St. James Branch
Status:  Full time

The opportunity:

The Senior Financial Advisor’s (“SFA”) key role is sales and building relationships with high value members through the sale of financial products and providing expert financial planning and investment advice to members at the Branch. The SFA works closely with team members and specialists within the credit union to provide member service excellence and contribute positively to the credit unions’ profitability.

What you’ll do each day:

  • Develop strategies to successfully meet business targets through the sale of a full range of credit union investment products and through proprietary and third party mutual funds.
  • Proactively develop, nurture, retain and grow existing member relationships while pursuing new sources of business.
  • Refer qualified prospects to specialists within the credit union or partner organizations.
  • Explain to all members the terms and conditions of any credit, deposit or investment product being presented and ensure that they are consistent with the member’s needs and risk tolerance.
  • Provide training, coaching, technical expertise and advice around financial planning practices and concepts to team members.
  • Provide full range solutions for member needs including new memberships, consumer loans, and lines of credits, small business loans, mortgages, deposit and credit cards.
  • Maintaining current and relevant knowledge of industry trends, competitor products and strategies, as well as licensing requirements.
  • Understand, respect, and support ACU’s commitment to values-based banking.

Your experience and qualifications:

  • Post-secondary degree in a business related field, accompanied by four to six years of job related experience or an equivalent combination of both education and experience.
  • CFP or PFP designation and Mutual Funds license is required
  • Investments and financial planning skills

Who we are:

As one of Manitoba’s Top Employers (2019), choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca by January 16, 2019. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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SENIOR MANAGER, COMMERCIAL CREDIT RISK – CAMBRIAN CREDIT UNION

A member of the Risk Management team, the Senior Manager, Commercial Credit Risk provides direction and leadership in the overall management of commercial credit risk and administration through the development, implementation and management of strategies, policies and practices to mitigate risk and ensure compliant commercial lending.  As a highly motivated professional, they possess outstanding interpersonal and communications skills that contribute to the success of the Commercial Services team and our organization.

As our Senior Manager, Commercial Credit Risk you will:

  • Apply sound credit adjudication knowledge and technical acumen within the risk parameters established by Cambrian, and as outlined in loan policy, while meeting internal service level agreements.
  • In alignment with business development objectives of the organization, and within the parameters of an established risk management philosophy and framework, provide input in the structuring of new deals and/or workout situations.
  • Foster a strong team environment that strives for service excellence in the areas of credit adjudication and administration. Provide leadership and coaching to the Manager, Commercial Administration and the credit support team.
  • Provide input, guidance and counsel to commercial lending staff in the areas of risk mitigation, credit structuring and appropriate covenants, controls and monitoring.
  • Seek ways to improve on commercial credit processes through continuous review and development of commercial procedures to ensure service standards are achieved and credit quality is maintained.
  • Leverage reporting and metrics to make recommendations related to credit strategies, lending policy and procedures in partnership with other members of Commercial Services.
  • Remain current with commercial credit industry trends, rules, regulations products and strategies.
  • Monitor and report on areas of non-compliance of loan policy and procedures
  • Embrace change and serve as an advocate and role model for promoting a mindset of continuous improvement and operational efficiency within Commercial Services.

What this role requires of you:

  • Post secondary degree or diploma specializing in commerce, business administration or equivalent.
  • Minimum of 5 years work experience in a commercial credit, including in-depth exposure to commercial credit analysis, credit structuring and monitoring.
  • Ability to understand credit proposals from a variety of businesses and industries.
  • Proven ability to provide leadership to in the areas of due diligence, credit analysis and adjudication, and commercial credit administration.
  • Strong analysis, critical thinking and problem solving skills with the ability to address problems, issues and challenges effectively.
  • Excellent communication skills, both written and oral, combined with strong interpersonal skills.

How to apply:

Submit your resume, cover letter & salary expectations to www.hr.cambrian.mb.ca by 9:00 am Wednesday January 16, 2019. We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

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PLATFORM MANAGER – ACCESS CREDIT UNION

Status:  Full-Time Permanent

Location:  Winkler, MB

Build a career with one of Manitoba’s Top Employers! Access Credit Union strives to be the employer of choice in Southern Manitoba supporting a professional and innovative atmosphere. Our engaged, highly competent staff are inspired to achieve their personal best through opportunities for learning and growth in a challenging, fun and rewarding work environment.

We currently have an opportunity for a highly motivated permanent full-time Platform Manager based out of our Corporate Office located in the business corridor between Winkler and Morden, Manitoba. The thriving communities are located an hour and a half southwest of Winnipeg and 20 minutes north of the American Border where they serve as a regional hub for commerce, agriculture, industry, recreation and entertainment.

Key Responsibilities:

The Platform Manager will work as part of the Business Integration team to provide the longevity needed to leverage and fully utilize the platforms and applications deployed to the organization. The Platform Manager will own a number of the larger scale platforms and applications that align with organizational strategy and impact staff and members. This will include the evaluation, analysis, planning, communication, execution and implementation of measures that will ensure these platforms continue to derive the greatest value for Access Credit Union.

Desired Knowledge, Skills, and Abilities:

  • Post- secondary program in Commerce or Business Administration, or equivalent level of education
  • Commitment to ongoing education
  • Strong computer and technical aptitude to work with a wide range of technical platforms
  • Strong analytical and critical thinking abilities to evaluate platform success, and to recommend,
  • communicate, and implement change as it relates to platform use, workflow, etc.
  • Creative thinker and proactive to take initiative and being capable of managing existing projects/programs that support and drive continual results for employees and members
  • Problem solver with the ability to analyze and prioritize to meet business objectives
  • Collaborative team player with influencing skills that can build relationships easily across various stakeholder groups to support initiatives and maintain their relevance
  • Strong propensity for cross-functional collaboration
  • Ability to identify and apply key performance metrics to track progress and impact of initiatives
  • Strong interpersonal and communication skills, both verbal and written
  • Ability to work in fast-paced environment and perform well under pressure

Access Credit Union has opportunities for personal and professional growth within an environment that promotes continuous learning and cooperative values. Salary is negotiable dependent on skills and experience and we offer an excellent employee benefits package.

Please logon to our website www.accesscu.ca and complete the online application under “careers” including your resume and cover letter by Friday, January 25th, 2019.

We thank all applicants for their interest. Only those under consideration for the position will be contacted.

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INTERMEDIATE ACCOUNTANT – CREDIT UNION CENTRAL OF MANITOBA

Permanent Part-time .4 (29 hours per pay period)

We have an immediate need for an accounting professional to join our team!  At CUCM, we take pride in employing professionals of all backgrounds who consider themselves lifelong learners. We encourage and support growth and career development.

This role is perfect for an individual looking to gain work experience for their accounting designation, as you’ll be working and learning alongside fellow Finance and Accounting professionals.

The flexible hours of this position are ideal for a student, someone with another part-time job, or someone who wants to enjoy a reduced work week. We can accommodate your schedule, letting you pick the start and end times of your shifts, days you work, and hours worked per week.

Sound like the job for you? Keep reading.

The Position:

Reporting to the Manager, Financial Reporting & Accounting, this position will prepare and analyze financial statements, report on capital assets and provide support to departments relating to variance analysis and ad hoc reporting.  This position will also assist with facility management and various other financial reporting duties.

This is an excellent opportunity for a results oriented individual looking for a part-time career opportunity.

The Person:

  • A post-secondary degree or equivalent education in accounting, finance, or related field.
  • 1-3 years of related experience.
  • High degree of computer literacy, particularly in spreadsheets including macros.
  • Well-rounded understanding of Dynamics GP, Quantum, and eroWorks.
  • Demonstrates influence, innovation, customer focus, critical thinking, self-motivation, and is results- oriented, with a high degree of attention to detail.

Key Competencies:

  • Effectively adapting to tight deadlines, heavy workloads, and sudden or frequent changes in priority in order to accomplish objectives.
  • Being a self-starter who takes ownership of assigned responsibilities.
  • Taking the initiative in understanding the needs of others (internal and external customers).
  • Pursuing work with energy, drive, and resilience. Not giving up before finishing, even when experiencing resistance or setbacks.
  • Possessing the required functional and technical knowledge and skills, and applying them effectively to do the job at a high level of accomplishment.
  • Ensuring that work accomplished is accurate in all relevant aspects.
  • Driving effective performance from within rather than being conditional on pressure from external factors (e.g. supervisor, peers, deadlines, crises).

We offer a full benefits package, incentive pay program, and professional development opportunities. CUCM values diversity in the workplace and encourages individuals of all backgrounds to apply.

Interested candidates are asked to submit a resume and cover letter to:

Consulting & People Services

Credit Union Central of Manitoba

400-317 Donald Street, Winnipeg MB R3B 2H6

Email: hrcucm@cucm.org

About Credit Union Central of Manitoba

Credit Union Central of Manitoba (CUCM) is the trade association for Manitoba’s credit unions. CUCM provides services in areas of investment management; derivatives to manage interest rate and currency risks; a full range of banking and payment products; product and service research/development; consulting; representation; and advocacy at the business, government, and regulatory levels.

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.

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WEALTH ADVISOR – ASSINIBOINE CREDIT UNION

The opportunity:

Jointly reporting to the Branch Manager and the Director of Wealth, the Wealth Advisor provides expert financial advice, direct sales, and ongoing service to members on a full range of investment products. The position proactively manages a portfolio of members to increase business retention and share of wallet, and provides advice on all aspects of financial planning.

What you’ll do each day:

  • Proactively develop and manage a portfolio of member relationships; assess and anticipate individual member needs to maximize member relationships; develop a portfolio and contact management plan.
  • Engage with members to clarify financial goals and objectives in the short and long term. Complete financial analysis to develop investment strategies for members and provide financial advice on wealth management, insurance, tax planning, investment and retirement planning, and estate planning.
  • Engage in proactive sales and business development activities including follow-up, annual business planning, and professional contact with prospects.

Provide training, coaching, technical expertise and advice around Wealth products, financial planning practices and concepts to team members.

Your experience and qualifications:

Post-secondary education in a business related field, accompanied by four to six years of job related experience or an equivalent combination of both education and experience.

  • CFP designation is required or the ability to obtain within 18 months.
  • Mutual Funds or IROC license is required
  • Strong sales and service skills
  • Negotiation skills
  • Problem solving skills
  • Investments and financial planning skills
  • Excellence at building and maintaining relationships
  • Ability to work in a team
  • Strong organizational and time Management skills
  • Knowledge of the Credit Union products and services would be an asset
  • Self-motivated with the ability to create and execute on plans to reach goals

Who we are:

As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that:

  • Puts people, planet and prosperity first,
  • Values diversity and inclusion,
  • Is focused on social and environmental responsibility,
  • Supports employees through training programs and long-term career development,
  • Offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.  Please submit your resume and cover letter at ACUcareers.ca. We thank everyone who applies but only candidates selected for an interview will be contacted.

Vacancy will remain open until filled.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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SENIOR NETWORK ANALYST – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time
Work Location in Manitoba: 301 – 205 Provencher Boulevard, Winnipeg

Responsibilities

The Senior Network Analyst is a lead technical resource responsible for designing, implementing, maintaining and supporting Caisse Financial Group’s network infrastructure. Reporting to the Director of IT Infrastructure, he or she will be part of a team that is in charge of the Caisse’s entire IT infrastructure.

Key areas of responsibilities:

  • Configuration, administration and support of the Caisse’s Cisco routing, switching, WLAN and VPN network infrastructure,
    with a focus on proactive improvement of network health–solving issues before they impact applications and services
  • Configuration, administration and support of wireless microwave links, Cisco VoIP systems, Lync/Skype for Business,
    Palo Alto Firewalls and corporate load balancers
  • Design, configuration and administration of network management and control systems
  • Design and development of policies and procedures from industry best practices
  • Installation, configuration and maintenance of UPS systems
  • Maintain detailed inventory and configuration documentation
  • Monitor and resolve incident and problem tickets as they relate to network issues
  • Perform application updates, security patches and configuration changes on network hardware, services
    and management tools
  • Manage multiple concurrent projects and ensure implementation of network services and monitoring solutions
    to meet business requirements
  • Work with Cisco and other vendors to resolve network issues in the environment
  • Work with vendors and service providers to produce quotes and statements of work
  • Coordinate data centre maintenance on power and safety systems
  • Provide on-call support outside of regular business hours

Ability to communicate in both French and English (written and verbal) is an asset

Closing date: January 18, 2019

For more details: www.caisse.biz/en/careers/

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FINANCIAL ADVISOR – ASSINIBOINE CREDIT UNION

Location:  Tuxedo Branch
Status:  Full time

The opportunity:

Reporting to the Branch Manager, the Financial Advisor’s key role is sales.  The Financial Advisor is primarily responsible for building and maintaining member relationships through sales of the full range financial products, services and investment vehicles including the sale of mutual funds. The Financial Advisor champions the credit union’s sales oriented culture and builds member relationships that add value and contribute positively to the credit unions profitability.

What you’ll do each day:

  • Meet personal business targets, playing a key role in the development of strategies to facilitate goal attainment.
  • Proactively develop, nurture, retain and grow member relationships by identifying and ensuring their needs are met and that the relationship contributes positively to the credit union.
  • Promote and sell a full range of credit union products and services: new memberships, consumer loans, lines of credits, small business loans, mortgages, deposit, investment products, credit cards, a full range of proprietary and third party mutual funds.
  • Provide investment advice and/or referring qualified prospects to specialists within the credit union or partner organizations.

Your experience and qualifications:

  • Post-secondary degree in business or finance and an additional three to five years of job sales experience in financial products (consumer and small business loans, lines of credit, mortgages, deposit and investment products).
  • CFP or PFP designation is an asset, however, not requirement for this role.
  • Mutual Funds licensing is required

Who we are:

As one of Manitoba’s Top Employers (2019), choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your resume and cover letter at ACUcareers.ca by January 18, 2019. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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COMMERCIAL & AGRICULTURAL ACCOUNT MANAGER – ACCESS CREDIT UNION

Status:  Full Time Permanent

Build a career with one of Manitoba’s Top Employers! Access Credit Union strives to be the employer of choice in Southern Manitoba supporting a professional and innovative atmosphere. Our engaged, highly competent staff are inspired to achieve their personal best through opportunities for learning and growth in a challenging, fun and rewarding work environment.

We currently have an opportunity for a highly motivated full-time Commercial & Agricultural Account Manager. The location of this position will be flexible between Carman, Altona, Winkler or Morden but will be expected to cover a regional area and travel will be required. Experience is preferred but are willing to train an applicant with the desired skillset.

Key Responsibilities:

The Commercial & Agricultural Account Manager is responsible for credit granting functions within the   commercial and agricultural areas, performing analysis to assess loan viability and risk and making recommendations accordingly. The Commercial & Agricultural Account Manager builds relationships that add value and contribute positively to the credit union’s profitability while promoting the products and services of the credit union.

Desired Knowledge, Skills, and Abilities:

  • Post-secondary education in related field such as Business Administration or Agribusiness
  • Demonstrated desire to serve others in a friendly and professional manner
  • Ability to identify and willingness to act upon sales and service opportunities
  • Strong interpersonal and communication skills, both verbal and written
  • Ability to work in a fast-paced team environment and perform well under pressure
  • Ability to prioritize using sound judgment to make timely and effective decisions
  • Attention to detail with high degree of accuracy
  • Knowledge of Access Credit Union’s products and services
  • Ability to follow standardized policies and procedures
  • Knowledge of risk management within the financial industry
  • Proficient computer skills

Access Credit Union has opportunities for personal and professional growth within an environment that promotes continuous learning and cooperative values. Salary is negotiable dependent on skills and experience and we offer an excellent employee benefits package.

Please logon to our website www.accesscu.ca and complete the online application under “careers” including your resume and cover letter by Wednesday, January 23rd, 2019.

We thank all applicants for their interest. Only those under consideration for the position will be contacted.

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MARKETING & COMMUNICATIONS COORDINATOR – ENTEGRA CREDIT UNION

Corporate Office

2nd Floor – 540 St. Anne’s Road

Full-Time Position Available

At Entegra we understand that people – on both sides of the counter – are our most important resource.

Our dedicated employees work together towards a common goal of providing an outstanding financial experience for our members. Entegra is a vibrant, growing organization with over $750 million in assets under administration across 4 branches and an online savings division, focused on making a positive difference in our member’s lives.

The Position

Reporting to the Marketing & Communications Manager, the Marketing & Communications Coordinator’s key responsibilities include:

  • Assist with the development, co-ordination, communication and evaluation of Credit Union marketing campaigns and provide administrative support for all marketing initiatives.
  • Develop content to be used on various marketing materials including website, member email communication, videos, brochures and advertising pieces. Provide editing services to ensure that all communications are appropriately worded (both in grammar and in content).
  • Support the planning and execution of a social media through the creation and scheduling of posts, development of contest ideas, enhancing user engagement and monitoring/responding to member feedback.
  • Identify and develop relationships with community partners, including school and business partners, not-for-profit organizations. Coordinate, plan and execute and attend a variety of community relations activities including fundraising events, public relations programs and special branch activities.

Assist with the conceptualization, design, editing, and production of internally and externally-produced marketing materials, print ads, presentation materials, internal forms, manuals etc. Solicit print quotations for externally produced materials.

Additionally the Marketing & Communications Coordinator is responsible for liaising with a wide variety of audiences including managers, branch and department staff, credit union members, Board of Directors and external stakeholders.

The Person

You have a bachelor’s degree/diploma with a focus on Marketing & Communications and 1-3 years of practical work experience. You are an individual with strong communications skills (both verbal and written) and have experience writing a variety of communications including social media. You have knowledge and experience in contributing to campaigns and crafting messages that resonate with a specific audience. In addition to writing, you are expected to have excellent oral communication skills and demonstrated ability to connect with a wide variety of individuals. You have a proven ability to balance a variety of position responsibilities at once.

Thorough knowledge of Microsoft Office is required, knowledge and skill using Adobe suite is preferred. Knowledge of banking products and services would be considered an asset. While this position is a Monday to Friday position, there is the occasional need to manage and attend an event outside of office hours.

A comprehensive benefits package is offered with this position, in addition to a competitive salary.

Those interested in applying are asked to submit a resume and cover letter by Thursday January 31, 2019 and referencing posting number 2019-01 to:

HR Department

Entegra Credit Union

Email:  hr@entegra.ca

We thank all candidates for their interest; however only those considered for an interview will be contacted

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LOAN ADMINISTRATOR – NIVERVILLE CREDIT UNION

Niverville Credit Union, with branches in Niverville, Landmark and Steinbach serves over 8,100 members throughout Southeastern Manitoba and has approximately $330 million in assets under administration. We have a staff compliment of over 40 employees spread over 3 Branches.

The Position:

We are seeking a team player with a strong service focus, a high level of work accuracy and an ability to offer products and services to assist members in meeting their financial goals.

The Loans Administrator position performs a variety of administrative functions associated with the setup and maintenance of Consumer, Residential, Commercial and Agricultural credit files. Responsibilities include the delivery of exceptional member service by providing administrative support to both Account Managers and Consumer Lenders while interfacing with members on various services. This also includes preparing and verifying documentation, security registration, keying information into the applicable software and banking systems, including any other duties as assigned.  Finally, an important role in this position includes ensuring all lending activities are in compliance with legislation, regulations, policies and procedures.

Qualifications:

  • High School or 3 years of job-related experience or an equivalent combination of education and experience of which 2 years involve administration experience.
  • Business administration certificate would be an asset;
  • Knowledge of legislation; including the Credit Union Act asset;
  • Practical knowledge and experience in Administration, Lending, and Customer Service.
  • Working understanding of Credit Union services, philosophies and principles.

Salary and Benefits

Salary will be based on the qualifications of the selected individual.  Niverville Credit Union offers a comprehensive benefits package plan.

To apply, please submit your resume with covering letter by Monday, January 21, 2019 in confidence to:

Nancy Penner, Supervisor, Loan Administration
Niverville Credit Union
62 Main Street
Niverville, MB R0A 1E0
Fax: 204.388.9970
Email: nancy.penner@nivervillecu.mb.ca

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

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IT OFFICER – SUNRISE CREDIT UNION

Sunrise Credit Union is recruiting the best and the brightest.

Sunrise Credit Union is a rapidly growing financial institution that retains the values and traditions of the past while embracing a dynamic, progressive future.  We’re proud of our friendly, down-to-earth culture that fosters innovation, creativity and confidence among our staff.

Sunrise proudly boasts 175 staff members in 18 branches as of January 1, 2019 and a rapidly growing asset base of over $1.1 billion.  Currently we have $990 million in loans to our surrounding communities.

The IT Officer is responsible for the design, maintenance, deployment, and support of the Sunrise Credit Union network, while providing help desk support to local and remote users. This includes installation, configuration, administration and support of all computing and communication infrastructure in a timely and efficient manner. The IT Officer acts as a bridge between technology and business needs by evaluating new and existing software products and researching vendor products to determine those which best meet organizational needs. The IT Officer assists with operational issues associated with banking system software and related systems and applies sound judgment to make decisions aligned with managerial practice and credit union policy.

If you are an enthusiastic team player, honest as the day is long and possessing a desire to serve Sunrise Credit Union members in this vibrant community, please visit our website (www.sunrisecu.mb.ca) for full job descriptions and to apply on-line by January 27, 2019 or submit your resume to:

Janice Demers

HR Coordinator

Sunrise Credit Union

2305 Victoria Avenue, Brandon R7B 4H7

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COMPLIANCE OFFICER – ROSENORT CREDIT UNION

Status:  Full Time Position
Location:  Rosenort Branch

We put people first at Rosenort Credit Union (RCU) by creating a work environment based on trust, integrity, and community.  With branches in Rosenort, Altona, and Winkler, RCU is a financial institution of choice for over 4400 members throughout southern Manitoba. As we continue to grow, with assets growing in excess of $500 million, our Rosenort branch is seeking a Compliance Officer to join our team.

The position:

The Compliance Officer position which reports to the Office Manager, includes reviewing credit union policies and procedures to ensure compliance with all related laws and regulations applicable to the credit union. Recommend policy changes to senior management that will facilitate the credit union’s compliance program, reduce risk, and reflect changes in regulations. The Compliance Officer will update and disseminate information regarding laws and regulations.

Responsibilities:

  • Development and implementation of Compliance and Enterprise Risk Management programs
  • Regulatory compliance
  • Anti-Money Laundering and Terrorist Financing reporting and training
  • Train and support team members as required
  • Administrative support

The ideal candidate will:

  • Be a self-motivated individual with a pleasant attitude
  • Be highly organized with strong computer skills
  • Possess a confident ability to work independently while still remaining a team player.
  • Have one year post-secondary training plus one to three years of job related experience, or an equivalent combination of education and experience.
  • Experience with DNA or the eroWORKS banking system would be considered an asset.
  • Possess a Camli designation

Salary and benefits:

Salary will be based on the qualifications of the selected candidate and will be within the credit union grading system. A comprehensive benefit package is also provided.

Please forward your resume and cover letter by January 25, 2018 to:

Janae Dueck – Human Resource Coordinator
Box 339, Rosenort, MB R0G 1W0
Phone: 204-746-2355
Email: jldueck@rcu.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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CONSUMER LENDING OFFICER – STEINBACH CREDIT UNION

Location:  1575 Lagimodiere Blvd Winnipeg, MB

Closing Date:  January 27, 2019

We currently have an exciting opportunity for a Consumer Lending Officer to join our team at our Lagimodiere branch.

In this role, you will use your sales expertise to provide lending services to our current and potential members. Most importantly, you will use a needs-based selling approach to help our members discover lending products and solutions that meet their unique needs.

Key responsibilities include:

  • Conduct interviews with current and potential members via email, telephone or in-person
  • Discover members’ needs to identify, promote, and cross-sell relevant products and services
  • Refer cross-selling opportunities to other SCU departments
  • Analyze and adjudicate applications for mortgages, loans, and lines of credit
  • Respond to members’ inquiries on lending services
  • Resolve routine member concerns in relation to lending services
  • Adhere to security procedures as they pertain to the position
  • Ensure all assigned lending activities comply with relevant legislation, regulations, policies, and procedures

Our ideal candidate will possess a post-secondary diploma or degree in Business and 2 to 5 years of related lending experience, or 5 years of sales experience, preferably in a financial institution. An equivalent combination of education and experience will also be considered.

You will also possess:

  • Exceptional customer service skills with the ability to build and maintain long-term relationships
  • Excellent interpersonal, written, and verbal communication skills
  • Demonstrated analytical, judgment, and decision-making skills
  • Demonstrated prioritization, organization, time management, planning, and follow-up skills

Above all, you will be a results-focused professional with strong business acumen who leads by example.

Our compensation is more than just a salary

Working at SCU means you’ll join an organization that values your individual contributions as part of a team of specialists. Our compensation package includes a competitive annual salary with bonus opportunities. You will also receive great benefits, including:

  • Extended medical, dental, vision, and life insurance benefits
  • Opportunities for professional development
  • Staff banking benefits (including free staff chequing account, low interest credit card, bonus rate on deposits and discount on loan rates)
  • Company-matched pension plan
  • Company BBQs, and appreciation events like picnics, golf tournaments, staff lunches, and family events

We are also very proud to give back to our community in a variety of ways, and each member of our team is given the opportunity to participate in these events.

If you’re looking to join a growing organization with a friendly and supportive team, this could be the opportunity for you! Apply Today!

More about Steinbach Credit Union

Steinbach Credit Union is Manitoba’s largest credit union and the 7th largest in Canada with over $5 billion in total assets. For the past 76 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide expert advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We strive to build member relationships based on trust, so members feel comfortable doing business with us, and recommend their family and friends. For more information, please visit our website.

We value diversity in the workplace and encourage all qualified individuals to apply. Only those selected for an interview will be contacted. Thank you for your interest.

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SENIOR MEMBER SERVICE REPRESENTATIVE – CASERA CREDIT UNION

Status:  Full Time

Casera Credit Union was founded in 1951 on a foundation of co-operation and community commitment.  We believe that the foundation of our success is our people.  We are currently seeking a Senior Member Services Representative to join our growing team.

The Position:

Reporting to the Member Services Supervisor, the Senior Member Services Representative provides members with a variety of services related to the promotion and sales of cash and non-cash related deposit products and services with courtesy and accuracy inclusive of daily banking, account openings, investment and registered products. You will respond to member and potential member inquiries, analyze needs and assist members to utilize the product or service which best meets those needs. The Senior Member Services Representative will provide support, motivation and guidance in the development of other Member Services Representatives. Assisting and supporting the Member Services Supervisor and providing relief will be required by the Senior Member Services Representative.

The Person:

This person is a motivated, service oriented individual with strong sales skills who is committed to exceptional member service. The individual must enjoy being part of a team and be committed to continuous learning and possess excellent communication, organizational and decision-making skills. A minimum of 2 – 3 years experience in a similar role within the financial services industry is preferred. The ideal candidate will have prior Credit Union experience with knowledge of the DNA banking system. A minimum Grade 12 education is required and additional education is considered an asset.  Applicants must be available to work any days scheduled Monday through Saturday at any one of our 3 branch locations.

Contact:

To explore this opportunity, please forward your resume and cover letter to:

Email:  careers@caseracu.ca

We ask that all applicants also complete a short behavioral assessment by following this link:   https://assess.predictiveindex.com/oNEKe

Closing Date:     January 24, 2019

Casera Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

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FINANCIAL SERVICES ASSISTANT – CROSSTOWN CIVIC CREDIT UNION

Float

Reporting to the Branch Manager, the Financial Services Assistant (FSA) is responsible for a variety of administrative duties in support of the lending team, and will be expected to assist in multiple branches. The FSA is one of the primary contacts for member lending inquiries in addition to providing support for more complex functions and services.

Responsibilities:

  • Process loan documentation and register security.
  • Initiate and process insurance reports and claims.
  • Calculate payouts, and process loan funding and payments.
  • Support the operation of the branch with reception, telephone, email and Member Service Representative (MSR) responsibilities as deemed necessary.

The Person:

The ideal candidate will possess strong communication and listening skills, a high degree of accuracy in all areas of responsibility, and ability to professionally and tactfully handle all confidential or sensitive material. Minimum one-year administrative and/or MSR experience required.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at https://www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday, January 29, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind. Crosstown Civic CU currently operates a network including our Corporate Offices, 9 Winnipeg branch locations, a Commercial Services department and our virtual division, AcceleRate Financial.

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FINANCIAL SERVICES ASSISTANT – CROSSTOWN CIVIC CREDIT UNION

Term

Reporting to the Branch Manager, the Financial Services Assistant (FSA) is responsible for a variety of administrative duties in support of the lending team. The FSA is one of the primary contacts for member lending inquiries in addition to providing support for more complex functions and services.

Responsibilities:

  • Process loan documentation and register security.
  • Initiate and process insurance reports and claims.
  • Calculate payouts, and process loan funding and payments.
  • Support the operation of the branch with reception, telephone, email and Member Service Representative (MSR) responsibilities as deemed necessary.

The Person:

The ideal candidate will possess strong communication and listening skills, a high degree of accuracy in all areas of responsibility, and ability to professionally and tactfully handle all confidential or sensitive material. Minimum one-year administrative and/or MSR experience required.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at https://www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday, January 29, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind. Crosstown Civic CU currently operates a network including our Corporate Offices, 9 Winnipeg branch locations, a Commercial Services department and our virtual division, AcceleRate Financial.

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LOANS CLERK/MEMBER SERVICE REPRESENTATIVE – MINNEDOSA CREDIT UNION

The Position:

Due to a recent internal promotion the Minnedosa Credit Union is seeking an experienced, enthusiastic and outgoing individual who thrives in a results driven environment.

General Responsibilities

Loans Clerk

Provide loan administrative support to the Loans Department, Assisting the lenders in preparation and processing loan applications, annual reviews and related documentation, Posting loan entries, Processing Mortgage/Loan Renewals, Maintaining daily loan reports, files and diaries as assigned, Maintaining filing systems of loan materials and records, Personal Property Registry administration, Manage Personal Property account balances, Manage Land Titles Office account balances, Pre-authorized Loan diary, Credit inquiries from other FI’s, May relieve for other positions as required.

Member Service Representative

The successful candidate will provide members with a variety of services related to the promotion and sales of cash and non-cash related products and services, inclusive of deposits, withdrawals, bill payments, money orders and bank drafts with courtesy and accuracy. You will respond to member and potential member inquiries, analyze needs and assist members to utilize the product and service which best meets those needs.

The Salary:

Salary will relate to qualifications and experience.

The Benefits:

As an employee you may be eligible for a multitude of insured benefits such as: Group Life Insurance, Accidental Death and Dismemberment Insurance, Dependent Coverage Insurance, Dental Plan, Short Term Disability, Long Term Disability, Extended Health Care Benefits, and Critical Illness coverage.

You may also be eligible for our Group Pension Plan through Cooperative Superannuation Society. The contribution is 6% of your gross salary matched by MCU.

The Person:

The ideal candidate will possess a minimum Grade 12 diploma plus one to three years of experience or an equivalent combination of education and experience.  Minnedosa Credit Union believes in the importance of its people and will provide ample opportunity for growth in your career through education and self-development…..your success is our success!

The Organization:

Minnedosa Credit Union is a very successful single branch full–service financial institution with 3700 members and assets of $136 million.  We have been providing the Town of Minnedosa and surrounding communities with high quality service and products since 1947. For further details see: www.minnedosacu.mb.ca

The Community:

Manitoba’s Valley Paradise, Minnedosa is a community of 2500 with many amenities including a daycare facility, New Medical Clinic, K-12 schools, hospital, 18 hole golf course, ski-hill and beautiful Lake Minnedosa.  For further details see: www.discoverminnedosa.com

Please send your resume, in confidence, by January 23, 2019 to:

Terry McLenehan
Manager of Lending & Wealth Management
Minnedosa Credit Union Limited
Box 459
Minnedosa, MB    R0J 1E0
E-mail: tmclenehan@minnedosacu.mb.ca

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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MEMBER CONTACT CENTRE REPRESENTATIVE – STEINBACH CREDIT UNION

Posting Number: 19-0007
Closing Date: January 21, 2019
Reporting To: Assistant Manager, Member Contact Group
Location: Winnipeg or Steinbach
Hours of Work: Full-time, term position (up to 12 months), requires a rotation of Thursday and Friday evenings, and Saturdays

Job Purpose:

As a Member Contact Centre Representative, you’ll provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You’ll respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service that best suits them.

Specific Responsibilities: 

  • Process member transactions and requests like transfers, account updates, loan payments, term deposits, cheque orders, and account closures
  • Build and strengthen member relationships by providing exceptional member service and resolving routine problems with member accounts
  • Provide technical support to members for Online Banking
  • Occasionally handle outbound calls to respond to e-mail or voice-mail or to assist other departments

Qualifications:

  • Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience
  • Sales experience
  • Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff
  • Demonstrated professionalism, excellent customer service and problem solving abilities
  • Proficiency with Microsoft Word and Excel

For further information and to apply on-line, visit www.scu.mb.ca/careers

by the closing date of January 21, 2019

We are committed to employing a diverse workforce and encourage all qualified individuals to apply.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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FINANCIAL SERVICES OFFICER – CAMBRIAN CREDIT UNION

A member of the Retail Branch team, the Financial Services Officer plays an integral role in the delivery of exceptional service, expert advice and recommendations to our members.  As self-starter, they take pride in growing their book of business by promoting the right mix of products and services based on the member’s needs.  As a highly motivated professional, they possess outstanding interpersonal and communications skills that contribute to the success of the branch team and our organization.

As our Financial Services Officer you will:

  • Have a passion for developing relationships and providing financial advice to new and existing members.
  • Use your financial expertise to match member’s needs and preferences with relevant financial solutions.
  • Provide recommendations on complex credit products such as mortgages, loans, lines of credit, and credit cards; using an understanding of the member’s unique financial situation to provide expert advice.
  • Provide advice on savings and term-deposit investments, identifying other investment offerings and wealth solutions that help members to save for the future.
  • Provide advice on day-to-day banking solutions, leveraging the Unfee to help members save service fees.
  • Coordinate with partners in Wealth Management, Small Business and Commercial Banking to ensure members are provided with the right solution to meet their needs.
  • Build external centers of influence to optimize results; and through excellent service, earn the right to ask for new business and referrals – increasing branch success.
  • Ensure adherence to internal standards relating to compliance and accuracy.

What this role requires of you:

  • A minimum of 2 years work experience providing financial advice on credit (mortgages, loans, lines of credit) and investments (such as savings, term deposits, RRSPs, TFSAs, etc).
  • Post-secondary degree or diploma specializing in financial services (or an equivalent combination of education and experience) would be considered an asset.
  • Proven ability to develop relationships with prospective and existing members.
  • Driven to attain results, with the ability to proactively identify and realize new opportunities to grow your book of business.
  • Strong analysis, critical thinking and problem solving skills with the ability to address problems, issues and challenges effectively.
  • Excellent communication skills, both written and oral, combined with strong interpersonal skills.

How to apply:

Submit your resume, cover letter & salary expectations to www.hr.cambrian.mb.ca by 9:00 am Wednesday January 16, 2019. We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

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FINANCIAL SERVICES OFFICER – CROSSTOWN CIVIC CREDIT UNION

With Crosstown Civic CU’s continued growth and success, we are excited to be recruiting for an experienced Financial Services Officer at the Henderson location. Reporting to the Branch Manager, the Financial Services Officer is a member-focused Brand Ambassador who is responsible for developing and managing the consumer loan portfolios held at the branch.

Responsibilities:

  • Conduct advice-focused interviews with members to identify account, deposit and lending requirements.
  • Promote and cross-sell a full range of products including investments, insurance and registered/non-registered options
  • Build interdepartmental and external relationships to create new growth opportunities
  • Full scope account management including: credit adjudication, delinquency review, collections and renewals.
  • Maintain up-to-date knowledge of credit union lending and deposit products and services, relevant policies, competitor products, and applicable legislation.

Ideal Candidate:

The Financial Services Officer (FSO) will possess a minimum of two years frontline experience in financial services along with strong communication, negotiating, decision-making, problem solving skills. Experience advising multiple and complex products and services is preferred. A Degree or Diploma from a recognized University/College in business, finance, or related field and is required. Equivalent combination of education and experience may be considered. Previous lending experience in financial services is required.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday, January 29, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind.  Crosstown Civic Credit Union currently operates a network including a Corporate Office, nine Winnipeg branch locations, a Commercial department and a virtual Division, Accelerate Financial.

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MEMBER SERVICE REPRESENTATIVE – CAISSE FINANCIAL GROUP

Caisse Financial Group with assets of $1.5 billion is a bilingual co-operative financial institution offering comprehensive financial products and services through a network of 19 branches in Manitoba.

Classification: Permanent; Full time

Work Location in Manitoba: 100-205 Provencher Boulevard, Winnipeg

Responsibilities

The Member Service Representative receives and processes member transactions, manages and reconciles daily cash holdings
while promoting a range of financial products and services offered by the Caisse.

Ability to communicate in both French and English (written and verbal) is required

Closing date: January 28, 2019

For more details: www.caisse.biz/en/careers/

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MEMBER SERVICE REPRESENTATIVE I OR II (MSR I OR MSR II) – CROSSTOWN CIVIC CREDIT UNION

We are seeking an effective team player with a strong member service focus, a high level of work accuracy and an ability to offer products and services to assist members in meeting their financial goals.

Responsibilities:

Member Service Representative I (MSR I):

  • First and primary point of contact for existing and prospective members.
  • Execute a variety of member transaction requests.
  • Provide assistance and advice on products and services.

Member Service Representative II (MSR II):

  • Execute a variety of member transactions including day to day transactions.
  • Handle financial inquiries and/or issues.
  • Open and close memberships.
  • Assist members with Estate Account administration.
  • Maintain and balance treasury.
  • Cross sell Term Deposits, Registered Retirement Savings Plans, Registered Retirement Income Funds and Tax Free Savings Accounts.
  • Support the MSRs in accurate and efficient transaction handling, administrative duties, identifying sales and referral opportunities, and promoting products.

The Person:

The ideal candidate will possess strong communication and listening skills, a high degree of accuracy in all areas of responsibility, and a willingness and ability to cross sell products and services.  Experience working with GIC, RRSP, RRIF and TFSA would be considered assets. For MSR II, the completion of the MSR II Program is also required.

Salary will be based on qualifications and experience and includes a comprehensive Benefit Package and a Bonus Incentive Program.

If you would like to join our team, you are invited to apply by submitting your resume and cover letter at https://www.crosstowncivic.mb.ca/contact/careers. This competition closes on Tuesday, January 29, 2019.

We thank all those that express an interest however only those selected for an interview will be contacted.

At Crosstown Civic Credit Union, we are committed to helping our members achieve their long-term goals by building long-standing relationships and providing high quality service – every decision we make, every action we take, is done exclusively with members in mind. Crosstown Civic CU currently operates a network including our Corporate Offices, 9 Winnipeg branch locations, a Commercial Services department and our virtual division, AcceleRate Financial.

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MEMBER SERVICE REPRESENTATIVE – ASSINIBOINE CREDIT UNION

Status:  Full time
Location:  Winnipeg, Manitoba

The opportunity:

As a Member Service Representative, you play an important role in identifying and meeting member needs by delivering excellent service, giving advice and building relationships.

What you’ll do each day:

  • Provide a broad range of face-to-face services to members including (but not limited to) processing deposits, withdrawals, loan and utility payments, money orders, credit card advances and cheque cashing
  • Build relationships with existing and new members, seeking opportunities that are the best fit for the individual needs of each member
  • Identify opportunities to meet member needs beyond their original request, and refer those members to other specialists within the credit union as needed
  • Contribute to overall business development through excellent service, product knowledge and quality referrals

Your experience and qualifications:

  • Minimum grade 12 diploma
  • Previous banking experience and/or experience working with the public is preferred
  • Strong customer sales and service skills
  • Outgoing personality with strong interpersonal and relationship building skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong oral and written communication skills
  • Proficient with computer applications, programs

Additional requirements:

  • Available to work evenings and Saturdays
  • Flexible to work at various branch locations within Winnipeg

Who we are:

As one of Manitoba’s Top Employers (2018), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…

  • puts people, planet and prosperity first,
  • values diversity and inclusion,
  • is focused on social and environmental responsibility,
  • supports employees through training programs and long-term career development,
  • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Deadline for applications is Wednesday, January 16, 2019.   We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

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MEMBER SERVICE REPRESENTATIVE II OR III – CASERA CREDIT UNION

Status:  Full-Time Position

Casera Credit Union was founded in 1951 on a foundation of co-operation and community commitment.  We believe that the foundation of our success is our people.  We are currently seeking a Member Service Representative II or III (MSR II, MSR III) to join our growing team.

The Position

The successful candidate will provide members with a variety of services related to the promotion and sales of cash and non-cash related products and services, inclusive of deposits, withdrawals, bill payments, money orders, bank drafts, account openings, investment and registered products, with courtesy and accuracy. You will respond to member and potential member inquiries, analyze needs and assist members to utilize the product or service which best meets those needs. Reporting to the Branch Supervisor, the MSR II or III will also provide leadership to other Member Service Representatives related to sales and service, technology and branch security.

The Person

You are a motivated, focused and detail oriented individual who is highly organized and possess strong problem solving and analytical skills.  You enjoy being part of a team and have exceptional interpersonal and communication skills as well as a minimum of 2 – 3 years experience in a similar role within the financial services industry. The ideal candidate will have prior Credit Union experience with knowledge of the DNA banking system. A minimum Grade 12 education is required and additional education is considered an asset.  Applicants must be available to work any days scheduled Monday through Saturday at any one of our 3 branch locations.

Contact:

To explore this opportunity, please forward your resume and cover letter to:

Email:  careers@caseracu.ca

We ask that all applicants also complete a short behavioral assessment by following this link:   https://assess.predictiveindex.com/GMN1O

Closing Date:     January 17, 2019

Casera Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

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Credit Union Statistics & Community

Current Statistics
 updated September 2018
Credit unions 27
Locations 182
Communities served 106
Communities where a CU is the only financial institution 61
Members 637,892 (July 2018)
Total Assets $29.48 billion (July 2018)
Community Support
latest annual results – December 2017
Sponsorships & Donations $4.47 million
Scholarships given / total value 217 / $154,000
In-kind donations (no/low fees for community organizations) $562,500
Employee volunteer time donated 46,131 hours
Employees 3,149 (776 PT)
Patronage (profit sharing, cash rebates, dividends) $21.1 million
Consumer Research

Credit Union Central of Manitoba conducts research annually with Manitoba consumers and business owners. We poll 1,000 Manitobans over the age of 18 who are CU members or customers of other financial institutions. Results are considered accurate with three percentage points 19 times out of 20.

2017-18 Consumer Research Highlights

2018-19 coming soon

For more information, contact Knowledge Services, Credit Union Central of Manitoba.

News

CUCM Community Engagement

CUCM’s corporate giving is driven by decisions its employees make – as individuals and as a group through staff club events and the United Way/All Charities Campaign – about their own philanthropy. CUCM matches employee donations to organizations whose aims are consistent with CUCM’s core values and the spirit of Co-op Principle #7, Concern for Community. Through matching, employees and CUCM have contributed $1.28 million over the past 10 years—including nearly $170,000 in 2017—to organizations that have a broad range of goals.

CUCM exposes employees to community organizations by inviting them to speak prior to CUCM staff meetings. And, by adding a Community Leadership & Engagement score to the company balanced scorecard, CUCM incents employees to donate time to organizations’ ongoing activities or special projects.

IN 2017:

$84,766 EMPLOYEE GIVING
$84,766 CORPORATE MATCH (includes $6,033 of in-kind giving)
732 VOLUNTEER HOURS

Continue reading “CUCM Community Engagement”

Current Promotions

Attach your photo and send it here to enter the contest
Current Promotion: The Real Manitoba Photo Contest
Enter your high-quality, eye-catching, story-telling photos of our beautiful province.
The contest is open to all Manitobans: you don’t have to be a credit union member and you can even be an employee, as the photos are judged on their merits alone, no names attached.
Continue reading “Current Promotions”